Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird migration

  • 1 vastus
  • 1 on selline probleem
  • 26 views
  • Viimati vastas mail887

more options

Finally got a new PC. Win 10 64bit. On old computer, was win 7 then moved to win 10. 32 bit OS. T-bird has been working great on old system. I found the "how to" migrate my DB and info to new machine. Thought I followed instructions well but did not work. On opening T-bird it was asking for which profile to use and the first time I selected default which did not allow any of the old data to populate. Upon re loading the T-bird folder in the roaming folder I selected something else (don't remember) and all info populated. Everything worked well until I rebooted the machine. Then it was gone. I then tried copying the profile file and using that and now T-bird doesn't even open. I get a window stating "no profile found". Tried un-installing T-bird and re-installing, no luck. Same issue no profile. It is now beyond my paygrade. Help! Thanks, J

Finally got a new PC. Win 10 64bit. On old computer, was win 7 then moved to win 10. 32 bit OS. T-bird has been working great on old system. I found the "how to" migrate my DB and info to new machine. Thought I followed instructions well but did not work. On opening T-bird it was asking for which profile to use and the first time I selected default which did not allow any of the old data to populate. Upon re loading the T-bird folder in the roaming folder I selected something else (don't remember) and all info populated. Everything worked well until I rebooted the machine. Then it was gone. I then tried copying the profile file and using that and now T-bird doesn't even open. I get a window stating "no profile found". Tried un-installing T-bird and re-installing, no luck. Same issue no profile. It is now beyond my paygrade. Help! Thanks, J
Attached screenshots

All Replies (1)

more options

OK, Finally got my migration working.

> My new machine was defaulted to "not showing" folders and files. So when I went to replace the "Thunderbird" folder from my other machine I couldn't find where it went. Once I "showed" my folders and files I could place the "Thunderbird" folder in the correct place. > Then launched Thunderbird and set my old profile as DEFAULT all worked well.

It did take a bit of looking around the different posts to figure it out. Thanks to those who ask questions and those who answer them.

I hope this helps others out.