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Response from client go into TRASH, instead go in INBOX

  • 1 vastus
  • 1 on selline probleem
  • 6 views
  • Viimati vastas FredMcD

cristi.atip
cristi.atip
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Hello, Please help me with this technical issue: Some of the emails that have to go into INBOX, of course, end up in TRASH. And I can't see them in time, they contain offers, confirmations, urgent answers. It thus creates impediments and problems for me.


It is a route created without knowing it?

Thank you for the answers!

Hello, Please help me with this technical issue: Some of the emails that have to go into INBOX, of course, end up in TRASH. And I can't see them in time, they contain offers, confirmations, urgent answers. It thus creates impediments and problems for me. It is a route created without knowing it? Thank you for the answers!

All Replies (1)

FredMcD
FredMcD
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Open your settings with your e-mail provider. Make sure no filters are blocking your mails. Any other help would need to be via the providers support.