Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB Email REPLY reverses TO and FROM identities

  • 5 vastust
  • 1 on selline probleem
  • 9 views
  • Viimati vastas cohendavy

more options

I just set up a new Email Account (new email address) IN TB. But when try to REPLY to a message from "JOE", it shows TO: as ME and FROM: JOE instead of the reverse. I tried close/restart TB, close/restart WIN. Help?

I just set up a new Email Account (new email address) IN TB. But when try to REPLY to a message from "JOE", it shows TO: as ME and FROM: JOE instead of the reverse. I tried close/restart TB, close/restart WIN. Help?

All Replies (5)

more options

Does this affect all received messages?

more options

I tested sending from 3 different addresses (all my accounts within Thunderbird). It handles them all the same.

Aha ! A clue ! When I respond to outside messages, it handles them fine. Just those sent from my accounts within TB.

???
more options

So still.. how can I get TB to behave and switch back * the TO: field and FROM: field, for message sent from different email addresses within TB??

more options

What do you mean "from your accounts in TB" how are these different to "outside" messages. I think therein lies the clue.

more options

Exactly! We have the clue, but not the solution. When some friend writes to me and I REPLY, all works fine. But when one of my 5 own accounts set up TB (Thunderbird), it reverses the TO and FROM.

   WHY? How to fix?

1. e.g. If I write an email From: OldOne To: DaveNew, when I open the email at DaveNew and hit REPLY, it automatically sets up as From: OldOne To: DaveNew, instead of a reply coming From DaveNew.

2. Note: This only happens in my brand new DaveNew account (and 2 more I just set up last week) . If I go to my Cpanel in my Hosting account, the Webmail behaves fine. The problem must be in TB.

3. Also, my other email accounts (e.g. OldOne) do not mis-behave like this.

4. On email from others the reply setup works properly, within DaveNew.

5.I checked the DNS settings to make sure they are kosher, re-started TB, restarted Windows, etc. No dice, so far.