Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox has lost its window frame, looks like a super zoomed in window without any bars

  • 4 vastust
  • 1 on selline probleem
  • 115 views
  • Viimati vastas nick27

more options

My Firefox has lost all its application frame, and toolbars. It basically looks like an extremely zoomed in borderless window, and whenever I zoom in or out, everything is locked into the top right corner. Nothing is displayed properly. I reinstalled it, and that did not change. I looked at my Macintosh accessibility settings, nothing is changed there. Please look at the screenshot.

My Firefox has lost all its application frame, and toolbars. It basically looks like an extremely zoomed in borderless window, and whenever I zoom in or out, everything is locked into the top right corner. Nothing is displayed properly. I reinstalled it, and that did not change. I looked at my Macintosh accessibility settings, nothing is changed there. Please look at the screenshot.
Attached screenshots

Valitud lahendus

I erased the entire Firefox applications support folder. Then using Activity Monitor, force quit Firefox. Then restarted the computer. That solved it.

Mac Book Pro 15" 2019 2.3 GHz Intel Core i9 16 GB 2400 MHz DDR4 RAM Mac OS 10.14.6

Cheers.

Loe vastust kontekstis 👍 0

All Replies (4)

more options

Try to rename/remove xulstore.json and when present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

That did not fix it at all. I will try completely removing all the Firefox stuff and reinstalling. Thanks.

more options

Did you try to reset the zoom on this page?

You may have accidentally zoomed web page(s). Reset the page zoom on pages that cause problems.

  • View -> Zoom -> Reset (Ctrl+0/Command+0 (zero))
more options

Valitud lahendus

I erased the entire Firefox applications support folder. Then using Activity Monitor, force quit Firefox. Then restarted the computer. That solved it.

Mac Book Pro 15" 2019 2.3 GHz Intel Core i9 16 GB 2400 MHz DDR4 RAM Mac OS 10.14.6

Cheers.