Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MY IT person put me back on older version as 100% CPU always on new version

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas Shadow110

more options

Thought you'd like to know, - We un-installed, re-installed several times on different machines. Problem not exactly same on all 3 machines. But close enough, - Basically load F-Fox and CPU usage goes to 100% and stays there. Also as time passes a couple or so of the several F-Fox .exe files keep sucking up more and more Memory. Cheers.

Thought you'd like to know, - We un-installed, re-installed several times on different machines. Problem not exactly same on all 3 machines. But close enough, - Basically load F-Fox and CPU usage goes to 100% and stays there. Also as time passes a couple or so of the several F-Fox .exe files keep sucking up more and more Memory. Cheers.

All Replies (1)

more options

To Bad your IT Person did not Contact us . You can pass along two fixes to him for future use. And maybe for your reinstall.

Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser.

And this should be used with thought as no point in downloading it if take away the Multiprocessor support.

Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multi-processor = slow again. Hardware Acceleration might have also been a issue so turn it off. Run it later and see as you turn things back on and test it, and again. Restart Firefox after making these changes please.

Only recommend browser if going down, Look in Help --> About As for older version I hope he put you on a supported browser : Going back : unfortunately 56.0.2 is no longer safe to use for every day use do to security issues, but52.5.0 ESR is secure. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

Be missing this : https://www.howtogeek.com/333110/how-to-customize-firefox-quantum-and-remove-the-white-space-around-the-title-bar/

Please let us know if this solved your issue or if need further assistance.

Muudetud Shadow110 poolt