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in last two weeks Thunderbird freezes all the time from when first opened

  • 6 respuestas
  • 2 tienen este problema
  • 35 visitas
  • Última respuesta de christ1
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when I open Thunderbird new mail shows but the screen freezes. If I wait I can click to open mail but it then freezes again immediately so not able to open any mail or to send new messages. After a year of using, this is a new problem in the last two weeks. Nothing else on my laptop has been changed in that time. Please help!

when I open Thunderbird new mail shows but the screen freezes. If I wait I can click to open mail but it then freezes again immediately so not able to open any mail or to send new messages. After a year of using, this is a new problem in the last two weeks. Nothing else on my laptop has been changed in that time. Please help!

Todas las respuestas (6)

What is your anti-virus software?

MacAfee. This is provided by our ISP and there has been no change to this since moving to ISP in Feb 2013. The TBird problem is recent

MacAfee. This is provided by our ISP and there has been no change to this since moving to ISP in Feb 2013. The TBird problem is recent

when I go to extensions it tells me "you do not have any addons of this type installed. Do you have any other ideas? I don't understand the instructions about disabling scanning of Tbird folders. Is that in MacAfee? Don't know what a systray icon is!

am on Thunderbird 24.4.0

Yes, it's in McAfee. Please ask in a McAfee forum for help.