Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mozila crash reporter

  • 2 respuestas
  • 1 tiene este problema
  • 99 visitas
  • Última respuesta de cor-el
  • Resueltas

Every time i open mozilla firefox mozilla crash reporter pops up...

Every time i open mozilla firefox mozilla crash reporter pops up...

Solución elegida

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

Solución elegida

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.

That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.

You can also try to uninstall Windows update KB2670838 if you have this update.