Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recently, almost every time I try to open a new website, A weird website( ads?) pops up as a new window. and i have to close it. how to fix it?

  • 1 respuesta
  • 15 tienen este problema
  • 42 visitas
  • Última respuesta de philipp

this is one website that would pop up...... https://www.updatevideos.com/s/updatescreen/?ClickID=6GIBAMNLQwBLHEUBAAAAADzeUwAAAAAAAAAAAAAAAAAAAAoAAQAHC8zNagAAAAAApjhrAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD3ARgAAAAAAAIBAgAAgD8AMql-SD8BAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA=&PubID=90856

Todas las respuestas (1)

hello, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware