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a box with "browser settings change" keeps popping up. Can you please tell me how to permanently get rid of it? Thank you

Firefox
vee3112 replied
vee3112
vee3112

When I open up Firefox the box pops up immediately & can only be closed by right clicking on the box down the bottom of the screen & clicking close. It started happening after uninstalling Firefox & then reinstalling it yesterday. I Was able to uninstall it completely yesterday but not today. It will not allow me to remove it from program files.

When I open up Firefox the box pops up immediately & can only be closed by right clicking on the box down the bottom of the screen & clicking close. It started happening after uninstalling Firefox & then reinstalling it yesterday. I Was able to uninstall it completely yesterday but not today. It will not allow me to remove it from program files.

Todas las respuestas (2)

cor-el
cor-el
  • Moderador

Solución elegida

Which security software (firewall, anti-virus) do you have?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps and allows to delete the Firefox program folder.

vee3112
vee3112 Autor de la pregunta

Thank you very much for your assistance. It solved the problem :-).