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Got the Firefox update and now it hangs/freezes after loading home page. Have been through Firefox help pages but no change. Other browsers work ok. HELP! regards Yuna

Firefox
xr417 replied Hace 14 años
YunaRickard
YunaRickard

Ive been a Firefox user for many years now and get the automatic updates no problem. But I got an update today, 14 Nov 2011 Australia, and now Firefox hangs/freezes after loading the homepage. I have changed NOTHING else on my system at all. Other browers work fine. I went through your help pages but couldnt find anything that my help - I have a 5yr old Dell Laptop with Windows 7 running. Ive never had any problems until now.

Ive been a Firefox user for many years now and get the automatic updates no problem. But I got an update today, 14 Nov 2011 Australia, and now Firefox hangs/freezes after loading the homepage. I have changed NOTHING else on my system at all. Other browers work fine. I went through your help pages but couldnt find anything that my help - I have a 5yr old Dell Laptop with Windows 7 running. Ive never had any problems until now.

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xr417
xr417

Solución elegida

Hi Yuna,

Uninstall Firefox from your system completely.{http://kb.mozillazine.org/Uninstalling_firefox#On_Windows}

You can download the latest version of Firefox from http://www.mozilla.org/en-US/firefox/fx/

If you don't want to loose your bookmarks, you can backup your bookmarksbackups folder inside your Profile directory{http://kb.mozillazine.org/Profile_folder}.

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