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I have a corrupt browser and am unable to delete cookies. Also no tool bar in which to delete cookies.

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beckyb
beckyb

Attempts to do a web search for my online banking will take me to the website but after that it does not allow me to access my online account. I contacted my bank who suggested I had a corrupt browser and attempted to try and help me delete cookies on my computer but I do not have a toolbar on my Mozilla Firefox which allows me to do that. I also have Yahoo Mail.

Attempts to do a web search for my online banking will take me to the website but after that it does not allow me to access my online account. I contacted my bank who suggested I had a corrupt browser and attempted to try and help me delete cookies on my computer but I do not have a toolbar on my Mozilla Firefox which allows me to do that. I also have Yahoo Mail.

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cor-el
cor-el
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  • Top 10 Contributor

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily.