Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

HeLp!!! The earlier version of Fifefox supports "Live Connect" but the 3.6 doesn't. I need to downgrade my FireFox to an earlier version for my online classes. I'm desperate because I was supose to start class 10 days ago and cant. Please, help....

  • 1 respuesta
  • 8 tienen este problema
  • 1 visita
  • Última respuesta de DaveRo

Stretch
Stretch
more options

I looked in Firefox properties to find what I Firefox i am using and it shows the following: 

             The Firefox File version is: 1.9.2.3951
             The File Name is:  1.9.2.12
             The Product Version is:  3.6.12

My problem is this: The company I work for "Prudential R.E." has online training courses. I can't access it because I get the following message: "You cannot play the learn 2 course content with this version of netscape" because it has no live connect support"

The training center for Prudential told me this: ""Currently the LearnCenter does not support Firefox 3.6 but does support the earlier versions and this could be the issue.""

How do I get the earlier version of Firefox? And if I can get the earlier version of Firefox. "How do I fix this problem? Do I uninstall all of Firefox and then reinstall the earlier version if I can get access to a download of it somewhere?

Please Help... Thanks

I looked in Firefox properties to find what I Firefox i am using and it shows the following: The Firefox File version is: 1.9.2.3951 The File Name is: 1.9.2.12 The Product Version is: 3.6.12 My problem is this: The company I work for "Prudential R.E." has online training courses. I can't access it because I get the following message: "You cannot play the learn 2 course content with this version of netscape" because it has no live connect support" The training center for Prudential told me this: ""Currently the LearnCenter does not support Firefox 3.6 but does support the earlier versions and this could be the issue."" How do I get the earlier version of Firefox? And if I can get the earlier version of Firefox. "How do I fix this problem? Do I uninstall all of Firefox and then reinstall the earlier version if I can get access to a download of it somewhere? Please Help... Thanks

Todas las respuestas (1)

DaveRo
DaveRo
more options

It seems you need to update Java on your computer. See this https://jdk6.dev.java.net/plugin2/#LIVECONNECT

You should be able to do that from the Windows control panel