Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sound output problem

  • 1 respuesta
  • 0 tienen este problema
  • 36 visitas
  • Última respuesta de Corvus Corax

more options

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

Solución elegida

I found a solution. I went to System/Sound/Volume Mixer and clicked on the reset button at the bottom of the screen. My sound via firefox was restored.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

more options

Solución elegida

I found a solution. I went to System/Sound/Volume Mixer and clicked on the reset button at the bottom of the screen. My sound via firefox was restored.

Helpful?

Haz una pregunta

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.