Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Vanguard website login issue - workaround

  • 1 respuesta
  • 0 tienen este problema
  • 89 visitas
  • Última respuesta de cor-el
  • Archivado

inclusion
inclusion

Using Windows 10 + FF 103.0. Never had login issue with Vanguard site until yesterday.

I bookmarked this page: https://investor.vanguard.com/my-account/log-on When I click the login button, it re-directs to: https://logon.vanguard.com/logon, and get stuck

Trouble-shooting mode, clean cache, clean cookie, change setting, etc, etc, won't fix the problem.

This is the fix: change the bookmark to: https://personal1.vanguard.com/zaa-balances/

You'll see the same login page, but this time, it goes forward.

I believe this is a Vanguard website rather than Firefox issue.

Using Windows 10 + FF 103.0. Never had login issue with Vanguard site until yesterday. I bookmarked this page: https://investor.vanguard.com/my-account/log-on When I click the login button, it re-directs to: https://logon.vanguard.com/logon, and get stuck Trouble-shooting mode, clean cache, clean cookie, change setting, etc, etc, won't fix the problem. This is the fix: change the bookmark to: https://personal1.vanguard.com/zaa-balances/ You'll see the same login page, but this time, it goes forward. I believe this is a Vanguard website rather than Firefox issue.

Todas las respuestas (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Maybe check for issues with Total Cookie Protection that isolates cross domain cookies.