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Email change

  • 3 respuestas
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  • Última respuesta de Paul

I need to change my email address. My current registered email account was closed so I can't access the verification email to update my account information. Is there a way to verify my account without the registered email address?

I need to change my email address. My current registered email account was closed so I can't access the verification email to update my account information. Is there a way to verify my account without the registered email address?

Todas las respuestas (3)

Hi

You will need to have access to your primary email address to be able to set it change a secondary email address.

That's the problem.... My primary email address is closed and not accessible

I am sorry, but we will not be able to verify your account if you do not have access to the primary email address.