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Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server.

  • 8 respuestas
  • 1 tiene este problema
  • 15 visitas
  • Última respuesta de gus_40

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I have been getting this error message (see picture) since upgrading to 68. It happens even in safe mode with add-ons disabled. It appears to be related to time as it happens the first time I start thunderbird but if I restart it doesnt appear for maybe 5 min. Then it appears on first restart after that.

Thunderbird Version 68.9.0 Build ID 20200602112704 on windows 10 pro, updated

I have been getting this error message (see picture) since upgrading to 68. It happens even in safe mode with add-ons disabled. It appears to be related to time as it happens the first time I start thunderbird but if I restart it doesnt appear for maybe 5 min. Then it appears on first restart after that. Thunderbird Version 68.9.0 Build ID 20200602112704 on windows 10 pro, updated
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Todas las respuestas (8)

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What IMAP server is causing you issues. Mostly I see this with outlook, but I have seen reports from Yahoo users as well.

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I think its Yahoo, Yahoo wont get mail automatically on start-up like the other accounts without me selecting it then it appears fine. I removed and reinstalled the account and tried changing the number of connections nothing helps.

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Do you have more than one Yahoo account in Thunderbird? I am suspicious but have no data, I think that recent changes that have streamlines startup has created a free for all environment on startup that sees calendars and all mail accounts essentially simultaneously hitting the server.

What I think is happening is Thunderbird is hitting a "you connected less than XX minutes ago, go away" from the server. But it is only a guess because I have simply been to busy to look at my own issue. It would certainly explain why it only occurs on startup.

I did file a bug, but it has received no attention, lat alone action. https://bugzilla.mozilla.org/show_bug.cgi?id=1617060

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Ah well, I can live with it. I wanted to post incase there did happen to be a fix. Thanks for replying

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Hi

This can happen if you are using both email and calendar, as Matt suggested, and also using a phone or laptop to connect which is also looking at email and calendar - the combined connections add up.

Try the 'chosen solution' here https://support.mozilla.org/en-US/questions/1287326

and also changing the connections to cache setting to 1 on each device you use to connect to Yahoo services. You may also change 'how often to check for new messages' to a longer interval, like 5 minutes.

Agnes

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Its yahoo alright, I deleted the account from TB and had no more error messages all day. Upon re-adding the yahoo it popped right up again. I only use the yahoo account for mail, it doesnt connect to its cal or anything else. I dont use the account with any other machine or phone or anything, only this machine with TB. I also tried changing connections down to 1 .... still got the error. It also doesnt appear to check mail at all unless I select its inbox, it then picks up the mail just fine.

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What anti virus program are you using. Other than defender, they usually get ever so helpful with email connections. Some are so helpful nothing works at all.

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Bitdefender uninstalled, reboot and it still does it, reinstalled