Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need to add a new email address with different server information

  • 5 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de sarasc

more options

My freeserve email will soon not be available so I have set up a new email address with zoho mail via their website. Now I want to add this new address to my Thunderbird email set up. I have enabled POP/SMTP in zoho. I need a new, separate, inbox for this email address on Thunderbird.

My freeserve email will soon not be available so I have set up a new email address with zoho mail via their website. Now I want to add this new address to my Thunderbird email set up. I have enabled POP/SMTP in zoho. I need a new, separate, inbox for this email address on Thunderbird.

Solución elegida

When the wizard fails to detect the correct server settings use Manual Setup. https://support.mozilla.org/kb/manual-account-configuration

Make sure to obtain the correct server settings for your email provider before you attempt Manual Setup.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (5)

more options
more options

I have tried this -both auto and manual set up don't work "Thunderbird failed to find the settings for your email account"

more options
more options

Solución elegida

When the wizard fails to detect the correct server settings use Manual Setup. https://support.mozilla.org/kb/manual-account-configuration

Make sure to obtain the correct server settings for your email provider before you attempt Manual Setup.

more options

Finally all sorted, set up and working. thanks for your help. regards Sara