Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox 38.0.5 can not restore bookmarks-damn.

  • 1 respuesta
  • 2 tienen este problema
  • 6 visitas
  • Última respuesta de cor-el

randyrhoads
randyrhoads
more options

I exported all of my bookmarks to HTML, as well as clicked the back-up button, so I could temporarily delete some of them. Now when I click on almost every restore point going back a month, I get the error message, "unable to process backup file," or "Unsupported file type." To make matters worse, when I attempt to import bookmarks from HTML, I don't get all of the bookmarks I backed up, just a folder or two that has lost almost all of the bookmarks.

I've tried to re-read other threads to find an answer, and one solution that came up was to checked for, or edit "places.sqlite-journal." But my Firefox 38.0.5 has no such folder. I don't see, "places.sqlite-journal" and nothing comes up when I try to search for it.

All of my work is in great jeopardy. I realize now that I should have just exported all of the bookmarks to HTML, then open them up in a sock Browser, which I could have selectively deleted. I was over confident in the simple click and save of Firefox,

I exported all of my bookmarks to HTML, as well as clicked the back-up button, so I could temporarily delete some of them. Now when I click on almost every restore point going back a month, I get the error message, "unable to process backup file," or "Unsupported file type." To make matters worse, when I attempt to import bookmarks from HTML, I don't get all of the bookmarks I backed up, just a folder or two that has lost almost all of the bookmarks. I've tried to re-read other threads to find an answer, and one solution that came up was to checked for, or edit "places.sqlite-journal." But my Firefox 38.0.5 has no such folder. I don't see, "places.sqlite-journal" and nothing comes up when I try to search for it. All of my work is in great jeopardy. I realize now that I should have just exported all of the bookmarks to HTML, then open them up in a sock Browser, which I could have selectively deleted. I was over confident in the simple click and save of Firefox,

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do the JSON backups have a .json file extension or for a compressed backup .jsonlz4?

An HTML backup needs to have a .html file extension.