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Firefox crashes

  • 5 respuestas
  • 1 tiene este problema
  • 16 visitas
  • Última respuesta de philipp

when browsing the web FireFox will crash

when browsing the web FireFox will crash

Todas las respuestas (5)

hello Idaho511, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

bp-224e6737-9f74-4093-8991-4910c2150115 1/15/2015 8:28 AM bp-90b01d7b-7783-4bb7-b37f-80d9a2150110 1/10/2015 9:22 AM 686b291f-43a3-44e2-8791-65ad0127232f 1/6/2015 5:54 PM 4ccdf7b9-0c87-4a1f-9ff5-b39564c93559 1/5/2015 7:26 PM bp-d8ba4f9f-1507-4ecc-a4f7-d20402150102 1/2/2015 8:34 AM bp-03772f22-ba7e-4bd3-ab46-e083b2141227 12/26/2014 7:39 PM bp-802fad9a-94c6-435c-b459-fdf9a2141225 12/25/2014 12:50 PM 2e74d8a0-fb86-4d32-9740-e4d4af45da7a 12/22/2014 1:37 PM 85ae4e68-786f-4d7f-b1b0-78034cc54c5b 12/20/2014 5:27 PM 1fb96813-481f-4bb0-8b07-c4a4679ee490 12/14/2014 1:27 PM bp-aa19f740-70d6-4545-819f-9f9df2141209 12/8/2014 5:16 PM bp-16494af1-118b-4ef8-b082-5655f2141207 12/6/2014 11:11 PM bp-969bfa66-f4f2-410a-9ffe-0b3082141202 12/2/2014 4:08 PM 1e22cd2f-2b32-4672-bb78-6df9ac0dbcab 11/27/2014 6:57 PM bp-cb1fb6c8-b6fd-49fb-b94d-3ba712141104 11/3/2014 7:09 PM 9eb76ed8-9fd2-498c-b68f-6626de7481ef 11/2/2014 7:31 PM bp-bd5d073f-7e27-499d-84b5-b9d7f2141030 10/30/2014 2:17 PM bp-79529ab9-3fd2-4640-ac18-edd6c2141030 10/30/2014 2:12 PM bp-ca72a4c8-b03e-4a41-a642-86aa62141025 10/25/2014 3:26 PM bp-2e909e1b-85e3-4152-ab16-4ed0f2141018 10/18/2014 5:13 PM bp-b5068fb9-2a97-44de-8e8b-209c92141015 10/14/2014 9:23 PM bp-66de54fd-f009-422e-8dd5-2d0182141011 10/11/2014 12:23 AM 73351781-9dcb-4ea8-9e09-952fc42ae708 9/30/2014 12:33 AM 27b0347f-2fde-41c7-9acf-6cad998a36b9 9/18/2014 5:02 PM 4c553d78-7142-4c51-be3b-465b2fd8a2bc 7/17/2014 5:01 AM 9e315ac4-5661-4902-bbef-b5b4c0908e65 6/3/2014 1:04 AM da29b245-ae2d-423d-9b47-069731f23e6f 4/22/2014 4:20 PM

thanks, those crashes are all triggered by the "Trend Micro Browser Plug-In", so please see if there's an update available for it that might address the problem or else uninstall it/keep it disabled for the moment.

Disable or remove Add-ons

Ok i will do that thank you

hi Idaho51, i'm just checking again - did the steps recommended above make a noticeable difference?