Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Norton IS vault won't allow me to close it once opened unless I close & restart Firefox???

  • 1 respuesta
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de the-edmeister

more options

I'm running Windows 7, Norton360 & Mozilla Firefox. I open Norton Vault in the morning, stays open for a few hours, all ok. When I want to log out of Vault, I click on the icon & nothing happens..I can't get the drop down menu. Only solution is to close Firefox, then re-open, then I can close the vault. Very annoying! Please help anyone.

I'm running Windows 7, Norton360 & Mozilla Firefox. I open Norton Vault in the morning, stays open for a few hours, all ok. When I want to log out of Vault, I click on the icon & nothing happens..I can't get the drop down menu. Only solution is to close Firefox, then re-open, then I can close the vault. Very annoying! Please help anyone.

Todas las respuestas (1)

more options

It might be best if you asked about that in the Norton Support forum. https://support.norton.com/

Very few support contributors around here use any Norton products at all and probably wouldn't be able to help you.