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Thunderbird asks me to sign in every time

I have not changed my email accounts or my Google & Microsoft usernames or passwords. A few days ago when I started Thunderbird, two Google pop-ups arrive reading "Mo… (read more)

I have not changed my email accounts or my Google & Microsoft usernames or passwords. A few days ago when I started Thunderbird, two Google pop-ups arrive reading "Mozilla Thunderbird Email wants to access your Google Account" demanding that I deny or allow it. Why might this be happening and how do I stop it? This does not occur with other email apps such as Outlook for Windows.

Asked by Rebecca Turner 1 month ago

Last reply by Rebecca Turner 22 minutes ago

thunderbird version 2024 - toolbar customization: missing: "delete" and "junk"

From : rony mesken, toni depape rm@mic.be  ; tdp@mic.be thunderbird version 2024 - toolbar customization: missing: "delete" and "junk" Dear , we send a … (read more)

From : rony mesken, toni depape

rm@mic.be  ; tdp@mic.be

thunderbird version 2024 - toolbar customization: missing: "delete" and "junk"


Dear ,

we send a note as i handle average day, some 1000 emails in thunderbird.

for handling this , we use thunderbird last 10 years, where as the mail toolbar is:

previous - next - (delete ) - (junk )

In all versions up to 2023 , we would install above 4 (four ) settings on one line after each other.

In the new version from 2024 , the settings between: ( ) , are no longer in the main possibilies, but

we must use these settings on the line under; which takes far more time than all on one line.

Is it possible to have the ( ) settings, in the next new version , back again , like before ??

Nice greetings,

rony meskens

rm@mic.be or rm@micetap.com

Asked by tdp60 16 hours ago

Last reply by tdp60 27 minutes ago

Profile issue

Hi everyone, So i have a user , who has it seems , a broken mozilla thunderbird profile. User complained about thunderbird freezing up. She sent me a whatsapp screenshot… (read more)

Hi everyone,

So i have a user , who has it seems , a broken mozilla thunderbird profile. User complained about thunderbird freezing up. She sent me a whatsapp screenshot when she opened up the program. It prompted her for a new name/username/password.

My first instinct was to determine the location of the email data and make a backup copy of it which i did. appdata\roaming\thunderbird\herprofile folder+default folder + the .ini files.

I have tried:

-review her SSD - no bad sectors -review cpu temps - all normal -review memory - stable - no errors

-copying the data away , remove thunderbird completely and reinstall it fresh after reboot. -did a new profile creation and could connect to her live mail servers. -afterwards did an edit of the .ini files to point to the correct folders ; the moment i do this , i am again prompted to setup a brand new name/username/password ; as if the process restarts. -what is interesting , is that when i modify the .ini files , her contacts are perfectly viewable ; thus they are correctly accessed from the profile folders. -i tried the trouble shooter and tried to change folders to the profile folders ; no change.

Out of pure desperation , i did an mbox to PST conversion , and luckily , all of her mail was perfectly exported to pst. She is now on outlook but it it is a dated version. She wants her thunderbird working.

The app is on the latest version and as a test , i even did a n-1 version download to test - no success.

It is just as if thunderbird is not happy to accept the actual mail content itself ; it just bounces back to the setup prompts of a new account. IF you complete it , the old data is never presented. I have also tried thunderbird.exe -p ; to make a new profile from there but no go there as well.

Any ideas? Any suggestions?

Asked by jannie40 2 hours ago

Cannot log into my email account.

I used a cleanup program last night and it has wiped out my Thunderbird email account. I restored my computer to an earlier date, but program still won't open. I download… (read more)

I used a cleanup program last night and it has wiped out my Thunderbird email account. I restored my computer to an earlier date, but program still won't open. I downloaded a new version of Thunderbird, but it will not let me log into email.

Asked by Terry Ballard 5 hours ago

IN Box Folder

Having used filters to stop spam etc by clicking on filter and then deleting in bottom box, my emails are now coming into the delete folder rather than the inbox. Clearl… (read more)

Having used filters to stop spam etc by clicking on filter and then deleting in bottom box, my emails are now coming into the delete folder rather than the inbox. Clearly I need to be able to correct this. How please? Stuart

Asked by stuart41 16 hours ago

Last reply by stuart41 9 hours ago

Disappearing Inbox folder

I was working on figuring out an imap timeout problem (previous forum question) when I accidentally deleted the Inbox folder. No problem, I thought, cuze imap protocol wi… (read more)

I was working on figuring out an imap timeout problem (previous forum question) when I accidentally deleted the Inbox folder. No problem, I thought, cuze imap protocol will recreate that folder when thunderbird restarts. Problem is, it did, but after a period of time (10-15 mins) the Inbox and Trash (which I didn't delete) disappear. Nothing I do seems to recreate them. Message Synchronizing is on and Inbox & Trash are checked. Doesn't matter if unread emails are in there. When I restart thunderbird Inbox and Trash are back but then disappear.

Details: Windows 10 Home 22H2 Thunderbird 128.3.1esr

Error log (I highlighted the interesting parts): ... ImapClient.sys.mjs:887:18 19:28:29.005 mailnews.imap.2: Done with status=0 ImapClient.sys.mjs:1851:18 19:28:29.006 mailnews.imap.2: C: 61 IDLE ImapClient.sys.mjs:962:20 19:28:29.006 mailnews.imap.2: Idling in imap://qaz13579%40comcast.net@imap.comcast.net/INBOX ImapClient.sys.mjs:829:18 19:28:29.176 mailnews.imap.2: S: + idling ... ImapClient.sys.mjs:887:18 19:32:54.970 mailnews.imap.0: discoverAllFolders imap://qaz13579%40comcast.net@imap.comcast.net ImapClient.sys.mjs:179:18 19:32:54.970 mailnews.imap.0: C: 31 LIST (SUBSCRIBED) "" "*" RETURN (SPECIAL-USE) ImapClient.sys.mjs:962:20 19:32:55.135 mailnews.imap.0: S: * LIST (\Subscribed \UnMarked \Drafts) "/" Drafts

  • LIST (\Subscribed \UnMarked \Sent) "/" Sent
  • LIST (\Subscribed \UnMarked \Junk) "/" Junk

31 OK List completed (0.002 + 0.000 + 0.001 secs).

ImapClient.sys.mjs:887:18 19:32:55.137 mailnews.imap: discoveryDone, unverified folders count=2. ImapIncomingServer.sys.mjs:430:18 19:32:55.146 mailnews.imap: Removed unverified folder name=Inbox ImapIncomingServer.sys.mjs:448:22 19:32:55.151 mailnews.imap: Removed unverified folder name=Trash ImapIncomingServer.sys.mjs:448:22 19:32:55.152 mailnews.imap.0: Done with status=0 ImapClient.sys.mjs:1851:18 19:33:31.142 mailnews.imap.2: C: DONE 2 ImapClient.sys.mjs:962:20 19:33:31.319 mailnews.imap.2: S: 61 OK Idle completed. ... ImapClient.sys.mjs:887:18 19:33:31.451 mailnews.imap.2: Done with status=0 ImapClient.sys.mjs:1851:18 19:33:31.451 mailnews.imap.2: C: 63 IDLE ImapClient.sys.mjs:962:20 19:33:31.451 mailnews.imap.2: Idling in imap://<email>@imap.comcast.net/INBOX ImapClient.sys.mjs:829:18 19:33:31.475 mailnews.imap.4: S: 54 OK NOOP completed (0.001 + 0.000 secs).

Asked by gwstern 2 weeks ago

Last reply by gwstern 10 hours ago

Lost email

Sent an email which disappeared and did not reach the receiver. I had this email in Draft first and then finished it and sent it (as normal) and receiver didn't receive i… (read more)

Sent an email which disappeared and did not reach the receiver. I had this email in Draft first and then finished it and sent it (as normal) and receiver didn't receive it and I couldn't find it anywhere. I need to find this mail. Regards, Werner Pluss

Asked by The Peppertree 11 hours ago

QR Code Generator can't make

Dear All. The setting to export account settings to the mobile version of Thunderbird does not work. Mozilla Thunderbird Ver.128.4.0esr (64bit) Japanese Edition cannot ge… (read more)

Dear All. The setting to export account settings to the mobile version of Thunderbird does not work. Mozilla Thunderbird Ver.128.4.0esr (64bit) Japanese Edition cannot generate QR Code. It may not support 2-byte language codes abd/or Newest MS-Windows11 24H2 Japanese version. PC MODEL : Dell G15 5520 OS : MS-Windows11 Version 24H2 OS Build 26100.2161 Thank You.

Asked by Mignon M. Mazda 3 days ago

Last reply by Mignon M. Mazda 12 hours ago

Fetching full articles with RSS reader

Hello, I use Thunderbird offline quite a bit as I don't always have access to internet. For emails, Thunderbird works wonderfully, thank you very much! For RSS feeds, I c… (read more)

Hello, I use Thunderbird offline quite a bit as I don't always have access to internet. For emails, Thunderbird works wonderfully, thank you very much! For RSS feeds, I can read the Summary of articles offline but not the full article, as I have to use the webview. On my phone, I have Feeder Android app that gives an option to "fecth full articles", I can then read the whole article offline.

Is it possible to do this with Thunderbird?

Asked by larkinmalik 12 hours ago

Thunderbird email login issue

ever since your last software upgrade, my Thunderbird acct has not allowed me to login. I keep getting message " Sending username did not succeed mail server mail.twc.com… (read more)

ever since your last software upgrade, my Thunderbird acct has not allowed me to login. I keep getting message " Sending username did not succeed mail server mail.twc.com responded invalid username or password" for ‘Thunderbird’ I do not know how to reset my account. I have over 150 addresses I can't retrieve. I know there is no one to speak with, but I have no idea how to proceed. I have looked at "saved passwords" and there aren't any on the list. Thank you, Dale

Asked by dryan10 15 hours ago

Address book missing

I'm using Thunderbird 128.4esr on Windows 11 with the Cardbook extension to display the address book. However over the last few days it totally lost the address book. A… (read more)

I'm using Thunderbird 128.4esr on Windows 11 with the Cardbook extension to display the address book. However over the last few days it totally lost the address book. All emails are still displayed correctly.

I do a daily back-up to store the last 30 days data. I tried restoring the Thunderbird folder from an earlier date and the address book displays correctly. However if I close and re-open Thunderbird the address book has gone. After trying this numeous times I saw a message "Migrating cardbook DBImage 5/8" as shown in the attached screenshot. It remains stuck on that indefinitely.

The issue isn't with Cardbook as the same happens if I open the Address Book from the top-right menu

Asked by rousea 2 days ago

Last reply by rousea 18 hours ago

New issue with comcast email

Starting on 11/1/24, Thunderbird won't log into several of my comast.net email accounts. I have about 6 emails set up in TB right now and they have been working OK for l… (read more)

Starting on 11/1/24, Thunderbird won't log into several of my comast.net email accounts. I have about 6 emails set up in TB right now and they have been working OK for literally years. First it asks me to sign in to the Comcast email, and then when I enter my password (I've checked, I am do it correctly, I even changed it, doesn't help). I get the error in the attached file.

I deleted the account from Thunderbird, and when I try to add it again, it says it automatically finds the correct configuration, but then I get the comcast login page and again get the same error in the attached file.

Again - I have this issue with 2 comcast email ids, but not three others. I have looked at the server settings to the best of my ability and I can't find anything wrong?

Asked by Kennymsq 19 hours ago

Last reply by Kennymsq 19 hours ago

Downloading Thunderbird

I've tried several times to install Thunderbird but at the last stage, a message says my password is incorrect. There's no way of accessing my password to check it or cho… (read more)

I've tried several times to install Thunderbird but at the last stage, a message says my password is incorrect. There's no way of accessing my password to check it or choosing a new password. I don't know what to do!

Asked by jillmilne 19 hours ago