Showing questions tagged:

I am unable to send emails, receiving them is fine.

For about a week now I have been unable to send emails. Receiving them is fine. 1 had just said yes to the latest update. When I try to send I get this message - Sendi… (read more)

For about a week now I have been unable to send emails. Receiving them is fine. 1 had just said yes to the latest update. When I try to send I get this message - Sending of the message failed. An error occurred while sending mail. The mail server responded: Service unavailable; Client host [125.214.85.178] blocked using b.barracudacentral.org; http://www.barracudanetworks.com/reputation/?pr=1&ip=125.214.85.178. Please check the message recipient "reply-fe9515767360017975-18_HTML-75443594-7238404-12125@emails.avg.com" and try again.

I am 71, not technologically minded but am rather frustrated by this.

I hope you can help me out.

Thank you

Rita

Open 1

SEND and SEND LATER Buttons Disappeared from Compose Message (Thunderbird 140.12.1esr (64-bit)

My recollection is that prior to a recent automatic update to Thunderbird 140.12.1esr (64-bit) when I had a message composition window open, there were "SEND" button and … (read more)

My recollection is that prior to a recent automatic update to Thunderbird 140.12.1esr (64-bit) when I had a message composition window open, there were "SEND" button and possibly a "SEND LATER" button (to the left of the addressee and cc addresses in addition to the keyboard shortcuts (CTRL ENTER and CTRL SHIFT ENTER).

Following the update, there is no longer anything to the left of the addressee information. I have checked the toolbar menus, and there do not appear to be any button options. I can still send messages, but the lack of the buttons is a hindrance.

Open 4

When Thunderbird "killed off Messenger from within TBird", they damaged a LOT of loyal users.

When Thunderbird -- Mozilla -- "killed off Messenger from within TBird" -- via the Messenger - Quick Access -- they damaged a LOT of loyal users. Why hasn't Mozilla advis… (read more)

When Thunderbird -- Mozilla -- "killed off Messenger from within TBird" -- via the Messenger - Quick Access -- they damaged a LOT of loyal users.

Why hasn't Mozilla advised in plain clear English (well, and other languages) why this was done, and what happens to all the disenfranchised TBird users ?

Is there ANY chances of getting this back ?

Open 2

EWS connection with Zimbra

Hi I have set up Thunderbird with a Zimbra mail serveur (Zimbra serveur 10.1.10_GA_4785) using the EWS new feature of Thunderbird. I can setup the EWS account. The test o… (read more)

Hi

I have set up Thunderbird with a Zimbra mail serveur (Zimbra serveur 10.1.10_GA_4785) using the EWS new feature of Thunderbird.

I can setup the EWS account. The test of the secured connection to the server is returned valid. But in the mailbox, the list of folder is empty, and I see no email. Interestingly, I can successfully send email from this thunderbird using the exchange server as sending server.

To resume, no emails are received, but sending emails works.

So, I check the request to the exchange server when starting a synchronization : Here the result : Request : <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"><soap:Header><t:RequestServerVersion Version="Exchange2010_SP2"/></soap:Header><soap:Body><GetFolder xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"><FolderShape><t:BaseShape>IdOnly</t:BaseShape></FolderShape><FolderIds><t:DistinguishedFolderId Id="msgfolderroot"/><t:DistinguishedFolderId Id="inbox"/><t:DistinguishedFolderId Id="deleteditems"/><t:DistinguishedFolderId Id="drafts"/><t:DistinguishedFolderId Id="outbox"/><t:DistinguishedFolderId Id="sentitems"/><t:DistinguishedFolderId Id="junkemail"/><t:DistinguishedFolderId Id="archive"/></FolderIds></GetFolder></soap:Body></soap:Envelope>

Response <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ns2:ServerVersionInfo xmlns:ns2="http://schemas.microsoft.com/exchange/services/2006/types" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" MajorVersion="14" MinorVersion="3" MajorBuildNumber="158" MinorBuildNumber="11" Version="Exchange2010_SP2"/></soap:Header><soap:Body><GetFolderResponse xmlns:ns2="http://schemas.microsoft.com/exchange/services/2006/types" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"><ResponseMessages><GetFolderResponseMessage ResponseClass="Error"><MessageText>Cannot invoke "com.microsoft.schemas.exchange.services._2006.types.DistinguishedFolderIdNameType.value()" because the return value of "com.microsoft.schemas.exchange.services._2006.types.DistinguishedFolderIdType.getId()" is null</MessageText></GetFolderResponseMessage></ResponseMessages></GetFolderResponse></soap:Body></soap:Envelope>

The parameters ( domain replaced by *** for privacy) mail.ews.server_versions : {"https://zimbra.*******.com/ews/Exchange.asmx":"Exchange2010_SP2"} mail.outgoingserver.ews1.auth_method : 3 mail.outgoingserver.ews1.ews_url : https://zimbra.*******.com/ews/Exchange.asmx mail.outgoingserver.ews1.key : ews1 mail.root.ews-rel : [ProfD]Mail mail.server.server4.ews_url : https://zimbra.******.com/ews/Exchange.asmx mail.smtpserver.ews1.type : ews

Anyone successfully used the new EWS feature with Zimbra server ?

PS : I confirm the EWS connection with the Zimbra serveur by successfully using EWS on Outlook for android.

Open 3 30

THUNDERBIRD LOCKS UP. (locked duplicate)

Still having issues with Thunderbird on my Windows 11 laptop. I tried reinstalling the program but still locks up. Any suggestions or comments would be appreciated Thanks… (read more)

Still having issues with Thunderbird on my Windows 11 laptop. I tried reinstalling the program but still locks up. Any suggestions or comments would be appreciated Thanks Dave

Locked 3

Thunderbird will not download yahoo emails

Hello, Everything working just fine last night. Wake up and Thunderbird will not retrieve emails. Remembered this old message I got so I went through and deleted my seco… (read more)

Hello,

Everything working just fine last night. Wake up and Thunderbird will not retrieve emails.

Remembered this old message I got so I went through and deleted my second email address, didn't help.

https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo

Checked all settings compared to Yahoo, still won't download messages. I can even send a message with my current settings no problem, and it does login, just won't retrieve emails. Gives me a connection timeout.

Anyone have any ideas?

Open 13 89

Not receive emails, can only send. When starting Thunderbird "the current operation on Inbox <my email address> did not succeed"

I cant receive emails only send them. I receive an error message when starting Thunderbird "the current operation on inbox <my email address> did not succeed" … (read more)

I cant receive emails only send them. I receive an error message when starting Thunderbird "the current operation on inbox <my email address> did not succeed"

Open 3 1 200

Dynamic backup

is there any way to perform a dynamic backup of Thunderbird. By that I mean a regular (e.g. daily) backup of the profile or at least the mailboxes using a scheduler witho… (read more)

is there any way to perform a dynamic backup of Thunderbird. By that I mean a regular (e.g. daily) backup of the profile or at least the mailboxes using a scheduler without closing Thunderbird down?

Open 5

I permanently deleted all my emails in my inbox, can I get them back?

I permanently deleted all my emails in my inbox and all the folders underneath is there a way to get them back? Can you force a download to this computer, [redacted]@peop… (read more)

I permanently deleted all my emails in my inbox and all the folders underneath is there a way to get them back? Can you force a download to this computer, [redacted]@peoplepc.com, from say 7-9-26? I am hoping to God you have a back up.... I lost so much stuff that I need.

Open 4

I deleted my emails by mistake can you download them back to me?

I deleted my emails in my inbox (and several other folders by default), by accident. Can you download them back to my computer? [redacted] @peoplepc.com.... Please help. … (read more)

I deleted my emails in my inbox (and several other folders by default), by accident. Can you download them back to my computer? [redacted] @peoplepc.com.... Please help. La Nae Duchesneau [redacted]


/edited email and phone# from community support forum

Open 4

Unsent Message Folder in Wrong Place

> I have 6 email accounts I manage in my Thunderbird. > Normally I do not delay sending emails, so I have not had a reason to use the Unsent Messages Folder. > … (read more)

> I have 6 email accounts I manage in my Thunderbird. > Normally I do not delay sending emails, so I have not had a reason to use the Unsent Messages Folder. > I recently installed Thunderbird's Mail Merge Add-On to send mass individual emails to classmates for a school reunion. Doing it this way will allow me to track individual bad emails. I have a total of 3621 emails. > I created a new Gmail Account for this purpose. > There is a concern to not send too many emails out at once to avoid getting flagged and suspended by Gmail as a Spam Account. (Limits of 50 to 500 per 24 hr period have been suggested to avoid this), so scheduling bursts of emails over a period of time is necessary. > The Mail Merge Add-On has 3 output choices, Save as Drafts, Send Later, Send Now. (The instructions warn against using Send Now) > I tried the Save as Drafts function and it performed as promised, creating 3621 individual customized emails in my Account's Draft folder. This, however, makes it so you have to send each email individually. > When I tried the Send Later function, it appeared to work, but a Local Folders > Unsent Messages folder never appeared. I searched all my other email accounts and finally found it in the one Old Defunct email account list that I never use anymore. It does appear to have created all 3621 emails. > I tried to Drag & Drop it into the Local Folders stack, but received an error message that a folder of that name already exists there, even though it does not appear in the list of folders. > I tried repairing folders, compressing folders and was not able to move it or even create a new one of that name and copy the contents. > I would like advice on how to proceed to complete moving/copying the Unsent Messages folder to its proper location in the Local Folders stack. Thank you! greg

Open 5

Login to server smtp-mail.outlook.com with username XXXXXX@outlook.com failed.

Login to server smtp-mail.outlook.com with username XXXXXX@outlook.com failed. I am having this error I have tried logging back in, can download mail but not send any. A… (read more)

Login to server smtp-mail.outlook.com with username XXXXXX@outlook.com failed.


I am having this error I have tried logging back in, can download mail but not send any. Any ideas? Thank you

Open 4

Thunderbird - modal stays open

Thunderbird 152.0.1 Mac After sending on one of 4 accounts in Thunderbird (Sky Mail), the "Filter Complete" modal will not shut down. Cancel will override. … (read more)

Thunderbird 152.0.1 Mac

After sending on one of 4 accounts in Thunderbird (Sky Mail), the "Filter Complete" modal will not shut down.

Cancel will override.

Solved 3

How do I get rid of Threads in my email Inbox?

I'd like my Inbox appearance to be as it was before I updated to Windows 11. I find emails with Threads very confusing and time consuming and slows my performance. I pr… (read more)

I'd like my Inbox appearance to be as it was before I updated to Windows 11. I find emails with Threads very confusing and time consuming and slows my performance. I prefer the simplicity of original Inbox way of showing incoming mail and NO threading. Can you help please?

Open 1

email address and contact list has been hacked.

My default email address ([redacted-1]@btinternet.com) has been hacked and access to my contact list gained. Many contacts receiving emails purporting to be from me.. I h… (read more)

My default email address ([redacted-1]@btinternet.com) has been hacked and access to my contact list gained. Many contacts receiving emails purporting to be from me.. I have changed my default address to another one ([redacted-2]@gmail.com). What do you suggest I do or should I report it to another organisation? Thanks, Peter Russell

Open 3

How do I transfer Thunderbird from my PC to my Mac?

I have been using Thunderbird on my PC for years and when I got my last PC, I found a article to help me move my files. I am now looking for instructions on how to move … (read more)

I have been using Thunderbird on my PC for years and when I got my last PC, I found a article to help me move my files. I am now looking for instructions on how to move my Thunderbird files from the PC to the Mac so I can continue using it as I have been.

Open 1

Automatically deleting emails from server when downloaded into Thunderbird

When email downloads from my internet server to thunderbird how do I indicate that the message is to be deleted from the server. ie I dont want the message to be in two p… (read more)

When email downloads from my internet server to thunderbird how do I indicate that the message is to be deleted from the server. ie I dont want the message to be in two places . At the moment after reading the email and saving it to a folder I have to log into my internet provider and delete the email.

Open 5

What happened to my 85 emails in my INBOX when applying the message filters on this file

Yesterday I downloaded 90 emails from my mail server. Only 5 of them were filtered correctly. Upon reviewing the remaining 85 emails, I observed that many of them "shou… (read more)

Yesterday I downloaded 90 emails from my mail server. Only 5 of them were filtered correctly.

Upon reviewing the remaining 85 emails, I observed that many of them "should" have been filtered. So I opened up the Tools - Message Filters and applied the filtering to the INBOX file.

Almost immediately, all 85 emails disappeared. They were not in the Trash folder, nor were they visible in any other folder or mail box that I could see.

It was recommended to apply the "repair" to the INBOX which I tried; However, all that happened was 318 older emails that I have processed a few days before reappeared in the INBOX. Which interestingly would not sort by the date indicated for the email; they would only sort by subject and sender.

It was further recommended to close TB, and delete the INBOX.msf file. Which I did do. In addition, I also restored the INBOX to the previous days file using my daily backup files. That file shows 101,076 kb of info contained in it.

I reopened TB to find once again nothing in the INBOX, and when I tried to re-run the get msgs aspect, the result was the system telling me there were no email messages to collect.

Yet I know the same 90 emails are still sitting in the mail server system.

Why did this happen?

Where did the 85 emails in the INBOX go to?

Why isn't the set of 2200++ email filters not automatically filtering all emails once they are collected, and distributing them to the appropriate email file folder / mail box?

What recommendations are available to help me resolve this situation and prevent it from happening again?

Also, I have a txt and html file of the 8 Jul 2026 filter report. Why can't I upload said files along with this set of information? Why are attachments only restricted to image files?

Thank

Open 1