Thunderbird Community Forum

Thunderbird v 102.7.0 - Windows 10 v21H2

I needed to change my email password on one account - I changed it at the server, then changed it in password manager. I could not log into the imap server - I checked the all the server information in account settings and password manager. All was correct. After trying to get things to work for a few hours, I deleted the line with the servers/password/etc. info.

I then tried to enter a password for that account and cannot find a location where I can add the password. I've look in Account Settings, Server Settings. In Account Settings, there is an edit option for the SMTP server, I've worked through that and nowhere to enter a password.

In addition, I can't find a location to enter a password for the imap server (password is the same as for SMTP)

Please advise Thanks for your assistance.

Ron Rueter rdr@k7pa.com

Starting May 12th Godaddy e-mail accounts no longer support pop/imap email servers. They want you to switch over to an exchange server type. Can I configure Thunderbird to accomodate this change (I've been with Thunderbird for many years), or do I need to change to Outlook 365? Help, Thunderbird no longer downloads my e-mail from Outlook.

Can any kind person help?

All incoming mail on one of my accounts (gmail, IMAP) is marked as junk. This happens whether "adaptive junk mail controls" are enabled or not. If they are enabled training appears to have no effect, and the checked exclusions (Address book, Collected Addresses, Personal Address Book) also have no effect - every email from every sender is marked as junk, regardless of what I do.

I have tried deleting the profile and starting from scratch - the problem remains. I have the same problem on my PC and on my Mac, but only for this one account. Other IMAP accounts including other gmail are fine.

To be clear, the messages are not moved to my junk folder - they remain in my inbox, but marked as junk. I can unmark them individually. I have no problem viewing the account directly with gmail.

I don't want any junk controls in TB - I find gmail is already over-zealous!

In trying to add my gmail account on a new computer, on the new account screen, after I enter my email information and clicking 'Done', the pop-up window where I'm supposed to log in to my google account is blank (image attached). When I fill in the gmail account info, the IMAP configuration pops up and looks correct (image attached).

In Privacy/Web Content settings, I've enabled 'Accept cookies from sites', to always accept 3rd party cookies (shouldn't affect this, but I'm trying what I can), to keep the cookies until they expire, 'do not track' is unchecked and 'remember sites and links' is checked. In the config editor java script is enabled. I cleared the cache as well.

I've done this successfully with this account on several other computers using Thunderbird, no problem. I tried two other gmail accounts with the same result. I left the pop-up window open for about 30 minutes in case there was some bizarre latency thing going on and no change there either. I've tried filling in the password field on the new account screen and leaving it blank. I've tried with 'remember password' checked and not.

Running Thunderbird 102.11.0 64-bit version on Windows 10 22H2 build 19045.2965.

Help?

I want to connect one of my Gmail account using OAuth2 and I face a blank page after accessing the Google connection page and entering my email address. It only happens on this account.

I have no issues to connect other Gmail accounts, and I tested 4 of them. Is there a way to know where does the issue come from and/or how to solve this? I already applied everything advised in https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20, to no avail.

I recently updated my Thunderbird on Linux to 102.10.0 via Centos 7 Yum. Now for certain email addresses I am unable to send encrypted email. Thunderbird says: "Sending of the message failed. You specified encryption for this message, but the application failed to find an encryption certificate for xxx@xxx.xxx" However, I can see via the Account Settings and People certs that those Certs exists and are valid. Also, via command line reading the cert9.db and key4.db, the Cert for those users exist:

Certificate:

   Data:
       Version: 3 (0x2)
       Serial Number: 363175 (0x58aa7)
       Signature Algorithm: PKCS #1 SHA-256 With RSA Encryption
       Issuer: "CN=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXC=US"
       Validity:
           Not Before: Thu Jul 07 00:00:00 2022
           Not After : Sun Jul 06 23:59:59 2025
       Subject: "CN=XXX@XXX.XXX - OU=XXX, OU=XXX, O=XXX

Anyhow, I noticed that the cert8.db and key3.db had older entries, and I move that file to a backup folder so Thunderbird is only using cert9.db and key4.db. Again, the cert exists and Thunderbird sees it with the GUI. I didn't have this problem previously. I did obviously try keeping the cert8.db and key3.db along with cert9.db and key4.db in the Thunderbird dir, but again, it appears Thunderbird has moved on to using cert9.db and key4db. Some users with Valid Certs work for sending encrypted emails and some users do not. BTW: The intermediate signing and root signing certs are all trusted.

Also, for this new Version, when I run the GUI Tool/Tab from Thunderbird -> Security -> View Certificates of Recipients the output shows Not found for any users, even for the users who I am able send an encrypted email to (like myself). I can send myself an encrypted email, but tool output shows as Status "Not Found" for even my own cert even though I can send an encrypted email and read the encrypted email to myself via Thunderbird.

Please advise.

Thanks in advance!

A week ago Sky forced me to change my password for geoff.bellx@sky.com. I made the change successfully but when I start TB it asks for a password (as expected) but doesn't accept the new one, returning message: Sending of password for user geoff.bellx@sky.com did not succeed. Mail server pop.tools.sky.com responded: [SYS/TEMP] Server error - Please try again later.

I can access my messages using Sky's webmail, so the change has been applied. However the webmail offering is awful and I want TB back.

I have looked through many of your existing Qs and As but can't find any which help. Can you please advise a way forward, Thank you

I have forgotten my password for Thunderbird. I tried to reset it but the recovery phone number is not in service. I have had Thunderbird email for about 20 years without any problems at all. I neglected to update my recovery phone number. My email address is @frontiernet.net. Frontier partnered up with Yahoo and is now and is now FrontierYahoo, thus I began signing into webmail at FrontierYahoo. Yahoo tells me to call Frontier support, but when I discontinued my service with Frontier they closed my account, and they can't access it to help me. Is there any way for me to recover my email. I have tried several password recovery programs but to no avail. Has anyone any suggestions? Thank you.

Hello: Last time before today when I sent email was 23Oct 21! What fixed it was setting the outgoing server settings to "Authentication method: Password transmitted insecurely,and Connection security: none. I got a pop-up asking for my password,and my email was sent normally. My reason for posting this is to ask if this outgoing server setting is safe to use. I haven't tried this solution before,as I am very security conscious. I am attaching a pic of the settings. Thanks!

As the subject says it has lost every single password that's possible. I suspected it might have been the latest update but it's filestamp is 05.27 which is last saturday (6 days before) so that might not be the case, yesterday it worked perfectly fine. I perodically make an image of my system drive, does anyone know which files i should restore to get my passwords back?

So, recently my keys expired, and I extended the expiry data via Kleopatra, a nice interface that comes with the GPG4Win suite - and I exported those keys out to the keys.openpgp.org keyservers. When I search for those keys at openpgp.org, they have the proper, updated expiry dates - and they show as that in Kleopatra - but when I see those keys (and all the exact same imported third-party public keys I've pulled into Kleopatra), they have the old expiry dates, and I cannot sign or encrypt emails. It's quite annoying.

What gives?

Also, what keyserver does Thunderbird use?!?

Hi, I am using Thunderbird as an email client. I don't use any ESET product myself, but I have to retrieve mail from a an Exchange-mailserver that requires ESET 2FA. The first login step seems to work, and then an ESET-authentication window pops up but the contents of the window remains blanc, so there is no way to enter my one-time code. This happens both if I approach the mailserver as an Exchange server, and if I approach the mail server through the OWA-protocol (using Owl). Known problem? Any suggestions? Should this be an issue for Thunderbird or for ESET?

I have my website link in my signature, but how about adding my facebook and instagram pages also, or will that trigger spam settings in people who receive the email from me?

I used to have no problem accessing gmail until they stopped allowing less secure app access. Every since then whenever I tried to access my gmail accounts with Thunderbird I get the message "Authentication failure while connecting to server imap.gmail.com". I have done research and made sure I have all the correct settings regarding OAuth2 and cookies and whatever in both Gmail and Thunderbird. But I have never been able to get it to work.

Then suddenly out of the blue I get this login screen for Google that opens in a new Thunderbird window that I haven't seen before. I mean I hadn't even upgraded or restarted Thunderbird for a very long time and it's just been opened in the background working away. So who knows what happened to make that appear. In any case, after I logged into my Google account using that Thunderbird window, and went through the million security notifications from Google about it, I was actually able to access my Gmail account at last.

The trouble now is that I have several Gmail accounts. And I can only access one this way. The others still give me that authentication error. I have checked to make sure that all account settings are exactly the same, and they are.

What can I do to get my other Gmail accounts working in Thunderbird? Is there anyway I can trigger Thunderbird into giving me that Google login windows for my other accounts?

Hello

Can someone tell me if Thunderbird supports RFC 4021 to allow us setting the sensitivity level of a message ?

RFC Link : https://datatracker.ietf.org/doc/html/rfc4021#section-2.1.55 Related Microsoft webpage : https://support.microsoft.com/en-us/office/mark-your-email-as-normal-personal-private-or-confidential-4a76d05b-6c29-4a0d-9096-71784a6b12c1 Other mail clients support it : https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-faq177

But it seems TB doesn't support it... and this is usefull in my company (we setup rules based on it, like blocking forwards when "Personal" is set).

Thanks for the information

My old email program it allowed me to "mouse-over" the message title and see the real originating address. Thus someone claiming to be Amazon had to have Amazon.com in that address. Thunderbird does not seem to have that important (to me) feature???

I've used Thunderbird (TB) for years and have never been asked for a password until about two weeks ago. Tb is now contually requesting password but it won't accept or save them. I've uninstalled my TB program and reinstalled the latest, but the problem still persists. I've now got emails on the virginmedia server that I can't download to TB. I'm an 89 year old and am at my withs end. I use Windows 11, Tb and Virgin Media as my ISP. Please is ther some one out there who can solve this proble?

Thunderbird has saved the password for IMAP on my email account, but not the password for SMTP, so I have to enter the password manually each time I send an email.

Is there any way I can save the password for SMTP as I am unable to find one in Thunderbird.

Thanks

Hello all,

I'm trying to make embedded images that are sent as attachments display by default. I tried adding "moz-nullpricipal:*" as an exception but doesn't work. How else can I do?

H