Thunderbird Support Forum

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

For some reason, my Thunderbird recently "updated" to version 115.10.2, and the "About Thunderbird" dialog says that it is on the "esr update channel." I can find no information about the esr channel. However, when I start Thunderbird, it displays the "Welcome to Thunderbird DAILY" screen. Am I correct that this is an error? If I were really on the daily channel, I think that the version number should be higher.

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Thunderbird v 115.5.0 running Windows 10 When editing an existing filter to add an additional conditions the edit web page fills the laptop screen to where the "submit" button is off the bottom of the screen and cannot be accessed. The page cannot be re-sized. Setting laptop screen to higher resolution has no effect

Hello,

I would really like to keep all my received emails and replies to be in the same (inbox) window?

Example: I open a message a window opens with the message. I read the message, when I reply it opens ANOTHER window (can't stand this).

Is there way to keep all the messages linear? And not have multiple windows open?

Many thanks and hope this post makes sense. cheers Michael j

I am using Thunderbird 115.5.0 and have been suffering double line spacing since I upgraded to this version. I can fix it on a on a per session basis, but when the programme is closed, it defaults to double space again. May I ask when this bug is going to be addressed please? Thanks John.

Dear sir, madam, I have a Thunderbird account. I have access to it and to the menu, but I have to put a password in to receive my new emails. I don't know my password and have tried really everything that is suggested on your website to get my password, renew it, access a reboot-option etc: nothing works - I still keep getting a window where I am asked to put in the password for my account. Please help me fix this, thank you in advance, greetings, M vd vegt

When Thunderbird is set to synchronize from an iCloud contact CardDAV, it is unable to show the photos for the contact. I am using TB 115 on Windows (problem is platform independent).

Steps to reproduce

1. Have an Apple ID. Use iCloud contact's web UI to create a contact and upload a photo for them.
2. Get an app password for the Apple ID.
3. Add iCloud contact as a CardDAV address book in TB. Should use https://contacts.icloud.com/contacts/ as the carddav location. The actual carddav URL I got is something like https://p123-contacts.icloud.com/12345678901/carddavhome/card/. (not a real link)
4. Sync the address book. The photo would not display correctly.

My investigation

Apple's carddav API server returns in its vcard a HTTP URL as its PHOTO field, like:

PHOTO;VALUE=URI:https://gateway.icloud.com/contacts/12345678901/ck/card/123
 456789abcd12345678abcd1234567

(not a real url; you can export the vcard if you have done the above reproducing steps) However, this URL cannot be directly accessed (would return 401 saying "Missing X-APPLE-WEBAUTH-USER cookie"; see e.g. this github issue). However, the cookie is not really needed; I can use HTTP basic auth with the same credential for the carddav server (in this case it's the apple app password, yourappleid@apple.com:1234-abcd-5678-dcba).

Potential fix

The current implementation directly puts the carddav photo URI into an HTML img tag. I think Thunderbird can make an AJAX request to fetch the image with the credentials and then put the result into an img tag.

Hello. I need help getting Thunderbird to stop marking and sorting certain emails as threads. Seems to be completely spontaneous and for no apparent reason, even in the inbox. I have never actively marked emails as threads. I've tried to remove the "threads" function in the folder settings, but it doesn't seem to have helped in some cases. I also need help with getting the email "unstuck" from the thread structure, I have tried "Ignore threads" and "Ignore subthreads" with the result that the email disappeared. The documents I have seen have not been of any help. Reply preferably to my usual e-mail address, have a bit of ours with mail in the G-mail account.

  Please Bosse

.bo_ostlundtelia.com

Translated from Swedish by Google translate.

I have been using three email accounts on Thunderbird, all for a long period of time, and all without any issue. Recently the one listed below has not been backing up, and I receive this message. I am not techie at all, so any response needs to be dummy down to a 5th grader level. Thanks!

"Non-overridable TLS error occurred. Handshake error probably the TLS version or certificate used by server mail.q.com is incompatible."

I'm using thunderbird on two different computers (one Linux, one thunderbird) and would like to keep both versions synchronised. (Adressbook!) What can I do to achieve this?