Thunderbird Support Forum

my Thunderbird automatically updated on Wednesday: 'Version 115.2.3, first offered to channel users on September 20, 2023'. I have just received my 1st email with an attachment but the buttons that were previously displayed permitting me to save the attachment are no longer there - so I can't download attachments.

This applies to all previous emails received with attachments not just today's one. The attachment is there and downloadable on webmail but not when it reaches my Thunderbird client.

What has happened please, and how do I access attachments?

Thanks - Anthony Rae

I have a mail provider that has a funny folder hierarchy like inbox

   trash
   sent
   ...

Basically, all folders are under "inbox".

• • Before version 115.2.3**, smart folders were handling that properly.

Now, when I add that "inbox" in the "inbox" smart folder search, it appears for a few seconds there, then disappears until I actualize" again the inbox smart folder. Sometimes thunderbird crashes/

Hi, I run TB on 2 machines. On one (running Win10) Supernova downloaded automatically, odd as I thought you had to opt in to get it. (The other running Win11 is still on v102). No problem as it looks good. (I'll make any suggestions separately.) But I'm concerned about migration as I have a lot of messages, both archived and in live folders. Judging by some forum responses version 102 should still be lurking in the background. Is that right? And if so what's the migration plan once Supernova is out of beta? And as I was about to move storage location from C: to D: for space issues, is it best to hold off until Supernova is fully live?

How do I adjust the spacing so that the squares show in full on the side? I tried grabbing the darker gray bar, but that doesn't work.

So what have they changed it to? Cause that is irritating.

Thank you.

Thunderbird has suddenly decided that it will split the header and sender information of an email from the text message which means that if I try to print the whole message the header and sender information appears on the first page and the rest of the body of the text is on the following pages even if the message is only one page long.

The message appears correctly when I view it it's only when I go into Print Preview that the separation shows and even if I reduce the margins or remove the header it still splits the first page. The Config Editor appears to be correct in terms of the height and width of the paper being A4.

I'm not sure but I think the system was upgraded recently as this problem only started this week.

Can anyone help me?

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

I recently installed the Flatpak version of Thunderbird Version 115.0.1.

I can no longer start Thunderbird from the command line. It is supposed to run by using the command flatpak run org.mozilla.Thunderbird. When I issue this command nothing happens.

I can however start Thunderbird by using rofi. When I use rofi to start Flatpak Thunderbird, it runs perfectly.

I do not have any problems with any of the other Flatpak applications that I have on my system. Prior to updating Thunderbird, I did not have any problems with the Flatpak version of Thunderbird that I had installed. It is just this new version of Flatpak Thunderbird that is giving me problems.

I am running Debian Linux version 12.

Please restore my old version of Thunderbird - at 85 years I am not computer savvy and I am too old to learn new tricks. So please tell me how I might get back the previous layout of Thunderbird. Kind regards, Lawrence (Laurie) Ford. Melbourne Australia. 2nd October,2023.

I am not receiving my hotmail.com email now after this latest update to 115.2.2. This is a real problem, I get a popup window about Microsoft not being able to sign me in...? What the heck have you done to me with this update. I want to go back to my previous version, but I can never find any info on how to do that and I am not positive what version I had before this Supernova edition. This new one has caused me a big headache that I really don't have time for. Pease advise how to return to version 102.? ASAP

I'm a *long-time* TB user and have recently upgraded to 115.0 (BuildID: 20230711125218) on Linux (Kubuntu 22.04.2 LTS). I have multiple accounts configured to use the unified folders inbox. When in that unified inbox, if I delete an email, it stays in the message list instead of disappearing, although the focus changes (the message entry line was highlighted in blue background with white text, and is now in black text on a gray background). The message pane shows the next message as it should. If i click on the message list entry line for the deleted email, nothing happens in the message pane (it still shows the next email), although the focus does come back to the message list entry line. This does not appear to happen when I am in the inboxes of my individual email accounts, but only happens in the unified folder. When I return to the unified folder inbox from the individual account inbox, the deleted message is gone. Thanks for any help.

Somehow I managed to remove the "New message" button above my email address. How do I get it back? I have tried looking through the toolbars, but so far nothing is working.

Does anyone have any ideas?

Thank you!

I am a POP user using Thunderbird Version 115.2.3. I retrieve the mail headers first, then when I click on a message to see the contents of the actual message Thunderbird skips to the next message. The message I had wanted to read now becomes the previous message. I then have to go back and click on the message to see its contents. Please correct.

If you have enabled the Menu Bar, maybe you find it is the same colour as the Unified folder and want to change it. Maybe you want to change the colour of the opened Tabs. Read the information below to help you use 'userChrome.css' and tailor make your own Thunderbird.

Thunderbird stopped communicating with homtail after upgrading to v 115.0 I can send emails using smtp-mail.outlook.com but it fails to retrieve messages from outlook.office365.com There's no error message, it simply fails to connect. (A pop-up window may appear for a few seconds, then it closes, with no new messages downloaded and no errors shown) I'm using the POP setting. Tried to recreate the account as IMAP - it just shows "checking password", would not proceed any further. (No error message, no timeouts. I tried to enter incorrect password on purpose - still no error message, apparently they don't even connect.) Disabling firewall doesn't help. EVERYTHING WORKED FINE BEFORE THE UPGRADE! PLEASE BRING BACK THE WAY IT WAS!!!

Hi,

since I switched to the new version of TB, some of my mails are empty in the preview (just a white screen) and also if I open them normally. Same mails are working fine with other mail-clients (iOS) or the standard version of TB.

Any idea to fix that?

BR, Robert

Hi,

Just installed this seeing how it's hyped in the news and as soon as I started it I noticed it completely ignores my window decorations and shows some "grey" hardly visible "decorations" and "buttons" if we can call them that.

Find attached a couple of screenshots to show what I mean: One if the Mailspring clients with the proper window decorations, very clear and crisp while in focus. The other is Thunderbird Supernova, control buttons small and hardly visible if you don't have good eyes. Do not the windows IS IN FOCUS despite appearances.

Env: Fedora 36 x64, MATE desktop environment.

Any way to sort this?

What is going on with the new TB client? I now have no access to my Sent mail. Nothing showing in Unified Sent mail and no more access to individual account sent folders. Major mistake upgrading. To elaborate, the Unified Send folder has never displayed sent messages and this is a known issue in bugzilla. But we have had the option to expand this folder to show the individual send folders in order to view sent messages. Now, there is no way to expand this folder, so the only way to view sent messages is to choose All Folders from Folders Mode. This defeats the purpose of Unified Folders. It's a step backwards. If there are no plans to address the Unified Send folder, then why was the option to expand it removed. Makes no sense.

Hi, I have Thunderbird 115 on a Linux Manjaro installation with several email accounts. Everything worked just fine until my last working day. I came back today, Manjaro did a general update including Thunderbird (to 115.2.0-3) and now I have an issue with it. The "message list pane" is not showing any messages in neither account. Synchonisation is fine. The number of read/unread messages in the folder pane changes automatically when I do something in the webmail (e.g., Gmail). In addition, I can search for any messages in the general search, including the ones just sent/received. (But if I search for messages, I get the message "msgWindow.domWindow.gMessageDisplay is undefined" in the status bar.) Filter is not working though. I have already checked if I have accidentally selected any filter feature that conceals all messages. It doesn't seem to be the case. I have also checked in the Manjaro forum and it doesn't look anyone has had issues with it, so it doesn't seem to be a global problem.

Could anyone help me in this? Thanks!

I now have two issues, one is that on my IMAP accounts with my own domain, both the recent sent and recent received emails in a thread are showing up twice. This doesn't happen with previous emails in that thread or with gmail, exchange, outlook.com, live.com, icloud, etc.... Now, I have an issue where the pop ups for calendar notifications keep popping up non stop and either won't go away by hitting "Submit to changes anyway" or if they do go away, they immediately pop back up again. 115 is a big disapointment for me, it's been highly glitchy, many add ons no longer, some that should work, don't work properly, it was hyped a major upgrade and I see very little that distinguishes if from 102 in any meaningful way except some of the icons are more colorful. Is there a way to go back to 102? Either that or I may start using Mac Mail again due to all these bugs.