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Sub Folders Greyed Out

I have recently moved from Outlook to Thunderbird as Outlook developed a problem communicating with my Virgin Media email accounts. I am slowly finding my way around Thu… (read more)

I have recently moved from Outlook to Thunderbird as Outlook developed a problem communicating with my Virgin Media email accounts. I am slowly finding my way around Thunderbird, but am experiencing a problem with some of my sub folders. This only applies to Virgin Media accounts.

I have looked at previous questions on a similar topic and have tried the simpler solutions (the ones applying to advanced users are Greek to me)! Unfortunately, they haven't solved my problem.

If I go to account settings and uncheck the "show only subscribed folders" box, the greyed out sub folder disappear. However, right-clicking on the folder heading and selecting subscribe and attempting to subscribe to the folders there, doesn't work.

Is there a simple process I can go through to access these sub folders?

Asked by garry.obrien2 2 years ago

Answered by Toad-Hall 2 years ago

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Can't send email to one particular recipient

I cannot sent email to one specific recipient. I have two accounts, one through gmail and one through AT&T. When I try and sent an email to this one recipient from ei… (read more)

I cannot sent email to one specific recipient. I have two accounts, one through gmail and one through AT&T. When I try and sent an email to this one recipient from either account, the File/Send Now function is grayed out. Ctrl-Enter does not work either. This is the only recipient I cannot send mail to. I've sent test email to several other recipients with no problem. Obviously, I'm not getting any kind of 'email blocked' type of message, since nothing is being sent out.

My Thunderbird version is 91.9.0 (32-bit)

Any ideas why this is happening?

TIA for any help.

Asked by Gatordad 1 year ago

Answered by david 1 year ago

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Seemingly impossible to add new gmail account on Windows

I am trying to add a new gmail account to Thunderbird but when I enter my address and password, a pop up appears in which I need to enter mail address at google. I do thi… (read more)

I am trying to add a new gmail account to Thunderbird but when I enter my address and password, a pop up appears in which I need to enter mail address at google. I do this, but it seems to just re-prompt me.


I have attached images of the steps taken to try to add the gmail account:

tb1.png: I enter name, address, password. tb2.png: TB validates this and adds some server info. tb3.png: a popup opens and my address is pre entered. I click the blue button. tb4.png: I am reprompted for my email address. I can enter my address again and again and click blue button but I am re prompted every time. Seems impossible to proceed from here.


If I can open this pop URL in a proper browser to inspect what is going wrong, I could probably fix this issue. However, TB will not let me copy the URL from the address bar which is frankly user hostile behavior :(

I have tried doing this on several different internet connections as well as tried disabling pihole, etc. So that does not seem to be the cause.

Asked by thomasdn 1 year ago

Answered by christ1 1 year ago

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How do I search for a Reply-To address withing a folder/account?

Recently, and not for the first time, Thunderbird sent an automatic reply which thankfully bounced. However I couldn't find the offending email when searching for this ad… (read more)

Recently, and not for the first time, Thunderbird sent an automatic reply which thankfully bounced. However I couldn't find the offending email when searching for this address. Using a third party tool, namely Agent Ransack aka FileLocator Lite, I found the folder and hence the email.

How can I do this within Thunderbird. I can only select To, From, Cc and/or Bcc. Not Reply-To.

Can anyone let me know if this is possible, if so how?

Asked by Mike 2 years ago

Answered by Matt 1 year ago

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printing docx attachement used winword under windows 7 and microsoft office 2007 under windows 10, thunderbird 91.9.0 both

I need windows 7 system, it supports older version software. Wife complains she need to set "landscape" for winword for each print. This is not required when using window… (read more)

I need windows 7 system, it supports older version software. Wife complains she need to set "landscape" for winword for each print. This is not required when using windows 10. Microsoft office is installed on both systems.

Asked by germar.gagel 1 year ago

Answered by Matt 1 year ago

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Add multiple emails to Bcc

I have read all the "solutions" to the above issue however the "solution" popups do not appear on my screen. For example, from the address, I can select multiple address… (read more)

I have read all the "solutions" to the above issue however the "solution" popups do not appear on my screen. For example, from the address, I can select multiple addresses in which to send emails. However when I select "Write", it puts them automatically into the "To" box. I want them in the "Bcc" box. I see where you can move them from the To to the Bcc but it won't let you select ALL of them, you have to move each one, one at a time.... ARRGGG. Why can't this simple issue be resolved? This was no problem with Windows Live Mail. One "solution" says I can select the contacts from my "address side bar" next to the email..... I have NO sidebar.

Asked by re777 1 year ago

Answered by david 1 year ago

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Thunderbird Address Book & Calendar

No response to previous, so trying again with 2 questions: 1. Having lost addresses and calendar because of having to download fresh program, are addresses and calendar s… (read more)

No response to previous, so trying again with 2 questions: 1. Having lost addresses and calendar because of having to download fresh program, are addresses and calendar still somewhere in the computer to be retrieved?? 2. To guard against it happening again, can ads & cal be stored remotely for re-importing??

David

Asked by djfoster99 1 year ago

Answered by Matt 1 year ago

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Thunderbbird address book

I have forgotten how to print individual addresses from my Thunderbird address books! I know I've done it in the long-ago past--perhaps 10 years ago--with no problems, bu… (read more)

I have forgotten how to print individual addresses from my Thunderbird address books! I know I've done it in the long-ago past--perhaps 10 years ago--with no problems, but I can't figure out how to do it now. Help--and thank you!

Asked by caroGlou9815 1 year ago

Answered by david 1 year ago

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Font size on opening page is too small - Thunderbird

I have searched the help to increase the size of the opening page fonts in - email subjects and account names. I am using the most recent update of Thunderbird. Per wha… (read more)

I have searched the help to increase the size of the opening page fonts in - email subjects and account names. I am using the most recent update of Thunderbird. Per what I saw in the help I went to layouts.css.devPixelsPerPx and changed -1.0 to 1.2. Closed the config editor and returned to email - no change. I shut down Thunderbird and opened it again - still no change in the font size. I reset the setting in Config Editor and tried 1.25 - still no change. Tried -1.25 still no change. Each time when I go back to this setting in config editor - the number has been changed - but does nothing to change the font.

None of the font settings in Preferences have any effect on the opening page of Thunderbird.

I have some visual impairment and need these fonts larger. There has to be a way to do it. At one time these fonts were larger. There must be a way to change these - and why it is not easily built in to Preferences is terrible - and makes Thunderbird useless to those with minor visually impairment.

I need help in resolving this - there has to be a way.

Asked by rrambrose 1 year ago

Answered by Matt 1 year ago

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In this forum, change my registered email address -- How?

Can my registered email address be changed? The user settings make it appear that it can't. If so, how do I precede if/when my email address changes (which may happen at … (read more)

Can my registered email address be changed? The user settings make it appear that it can't. If so, how do I precede if/when my email address changes (which may happen at the end of this month)?

Thanks! Mark.

Asked by Mark Filipak 1 year ago

Answered by Matt 1 year ago

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Suggestion: Optional Use of Single Filter Set for All Accounts

The use of a separate filter set for each Thunderbird account can be a major pain for some users. I have 32 email accounts (some of them disposable) in a number of domain… (read more)

The use of a separate filter set for each Thunderbird account can be a major pain for some users. I have 32 email accounts (some of them disposable) in a number of domains for a large number of purposes. Sometimes several accounts need the same filter, so when I add a filter I add it to the dominant account, and then have to copy that filter set to the other 31 accounts. I suggest adding an option that would use the same filter set (the one for the dominant account makes the most sense) to be used for every account, eliminating the need to copy filters.

Asked by response16 2 years ago

Answered by response16 2 years ago

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Compose Email

Sorry if this is a silly question, I'm - new to Thunderbird. What are the two small lines i.e. -- on the compose email page? Can they be permanently removed? They seem ch… (read more)

Sorry if this is a silly question, I'm - new to Thunderbird. What are the two small lines i.e. -- on the compose email page? Can they be permanently removed? They seem change the text formatting from the Calibri I have set.

Asked by Dee_Bee 1 year ago

Answered by david 1 year ago

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Messages with the different subject are grouped in one thread

Messages with the different subject are grouped in one thread The subject line for one was " Fw: Important Document(s) from Store's" & "Signing complete: 123 Main ST… (read more)

Messages with the different subject are grouped in one thread

The subject line for one was " Fw: Important Document(s) from Store's" & "Signing complete: 123 Main ST Residential Lease Contract & Pet Ag". One email came from a store email. The other came from docusign.

The only thing they did have in common was that inside the message from Store it mentions "Main St.", but not the full address.

I tried to move one email to another folder, and both emails get moved. My end result is that I need to put the store email under my "VENDORS File", and the other under "SIGNED CONTRACTS File"

Also, I keep missing emails because it keeps putting them in weird threads like this.

I have set "mail.thread_without_re" to false already. I just need to file emails to correct file.

Please & thank you for your help!

Asked by tanya7 1 year ago

Answered by Matt 1 year ago

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Thunderbird

I am receiving notifications when new mail arrives but they don't appear in my inbox

Asked by dgrindrod 1 year ago

Answered by david 1 year ago

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Local Folder order

A few versions of Thunderbird back, I could easily change the order of Local Folders by pressing down with the left mouse button and sliding the folder to the desired pos… (read more)

A few versions of Thunderbird back, I could easily change the order of Local Folders by pressing down with the left mouse button and sliding the folder to the desired positions.

Now I can no longer do this.

Re-ordering local folders alphabetically would be helpful too.

Suggestions, please.

Asked by ewpoole 1 year ago

Answered by david 1 year ago

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How will this Google announcement affect Thunderbird?

On 30 May, you may lose access to apps that are using less secure sign-in technology To help keep your account secure, Google will no longer support the use of third-pa… (read more)

On 30 May, you may lose access to apps that are using less secure sign-in technology


To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

Asked by peter.d.budd 2 years ago

Answered by david 2 years ago

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The "Send" button is no longer visible on Tbird 52.9.1 (32-bit) !!

My Tbird no longer shows me a "Send" button once I have written a new email or am trying to reply to a received email. I've searched for possible settings regarding this… (read more)

My Tbird no longer shows me a "Send" button once I have written a new email or am trying to reply to a received email. I've searched for possible settings regarding this, but have not located any in Tbird's help section. How can I repaid this loss?

Asked by P_Puthorn 1 year ago

Answered by Matt 1 year ago