Thunderbird Support Forum

Hello. As I explained in another question, I use filtering rules to move the incoming emails to their definitive place in a tree of folders, and I look at them through a set of permanent Saved searches using specific criteria this is very handy.

I created the set of saved searches at once (all in the folder _Vues = Views in French), but they don't all work the same, as visible in the attached image: - all properly turn to bold, like other folders, when having messages in unread state, - but some of them don't turn to blue, while others do, when having new messages, - the real folders don't appear to have any problem, they do turn blue when the new messages are moved to them.

This looks like a little cosmetic problem, but it is very annoying as it forces to look at all the searches instead of only the relevant ones.

All the accounts use the option to share a single input and output box in the Local Folders. There is no structural difference between the saved searches (names etc.).

Some emails meet the criteria so should appear in multiple saved searches. I suspect this is the key of the scenario, where for a given incoming email, only the last saved search found matching it would turn to blue, then the global result would depend on the set of incoming emails...

Understanding this would require to know the exact algorithm used.

Can someone explain what happens ?

Thanks, Best regards.

In addition to what's in the Subject field, I can "bring back" the hidden emails sooner by clicking another folder, then click back on the folder whose emails disappear (awaiting thermometer). This happens for more than one e-ddress, and also happens when I have a tab open to a given email and press Del.

This doesn't ALWAYS happen, but enough that it's annoying. Anyone else experience this?

Regards, Dave

Hi,

My wife and I both have our comcast email accounts on the same Thunderbird. Every so often my email{incoming} fails, asking for my password{error 1014}, which doesn't work. S, within TB I some how reset it and we are back in business. This time, I cannot remember how to do it!!!!!!! Can you help? I cannot get my emails or send. My wife's account is somehow fine. This all happened after I replaced my comcast router with a new Comcast router today.

Thank you, WILLIAM

Suddenly all of the hundreds of messages in my inbox have disappeared. Even newer messages appear briefly and then disappear. They are not in my Trash file or archived. They are just gone. This is a disaster, as several of the messages were needing to be responded to.

 Application Basics

   Name: Thunderbird
   Version: 115.7.0
   Build ID: 20240119095007
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.7.0
   OS: Windows_NT 10.0 22621
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: true
   Memory Size (RAM): 15.7 GB
   Disk Space Available: 297 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) mail.rlhowser.com:993, SSL, passwordCleartext
     OUTGOING: , mail.rlhowser.com:465, SSL, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext

   account4:
     INCOMING: account4, , (pop3) pop.asahi-net.or.jp:995, SSL, passwordCleartext
     OUTGOING: , mail.asahi-net.or.jp:465, SSL, passwordCleartext, true

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

     RNP (OpenPGP)

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled: true
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org

       Bing
       extension
       1.0
       true
       bing@search.mozilla.org

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

 Security Software

   Type: Name

     Antivirus: AVG Antivirus
     Antispyware:
     Firewall: Windows Firewall

 Graphics

     Features
     Compositing: WebRender (Software)
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: -
     WebGL 1 Driver Renderer: WebGL is currently disabled.
     WebGL 1 Driver Version: -
     WebGL 1 Driver Extensions: -
     WebGL 1 Extensions: -
     WebGL 2 Driver WSI Info: -
     WebGL 2 Driver Renderer: WebGL is currently disabled.
     WebGL 2 Driver Version: -
     WebGL 2 Driver Extensions: -
     WebGL 2 Extensions: -
     Target Frame Rate: 59
     DirectWrite: true (10.0.22621.3085)

     GPU #1
     Active: Yes
     Description: NVIDIA GeForce RTX 3060
     Vendor ID: 0x10de
     Device ID: 0x2504
     Driver Version: 31.0.15.4633
     Driver Date: 12-6-2023
     Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_eeb78e7fd073f332\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_eeb78e7fd073f332\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_eeb78e7fd073f332\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_eeb78e7fd073f332\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_eeb78e7fd073f332\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_eeb78e7fd073f332\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_eeb78e7fd073f332\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_eeb78e7fd073f332\nvldumd.dll
     Subsys ID: 00000000
     RAM: 12288

     GPU #2
     Active: No
     RAM: 0

     Diagnostics
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: skia
     CMSOutputProfile: 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
     Display0: 1920x1080@60Hz scales:1.000000|1.070000
     Display1: 1920x1080@60Hz scales:1.000000|1.070000
     DisplayCount: 2
     HardwareStretching: both=1 window-only=0 full-screen-only=1 none=0 error=0
     Window Device Pixel Ratios: 1.0714285714285714
     ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]

     Decision Log
     HW_COMPOSITING: available by defaultblocked by runtime: Acceleration blocked by safe-mode
     D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
     DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
     D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
     GPU_PROCESS: available by defaultblocked by runtime: Safe-mode is enabled
     WEBRENDER: available by defaultunavailable-in-safe-mode by runtime: Safe-mode is enabled
     WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by defaultunavailable by runtime: WebRender disabled
     WEBRENDER_OPTIMIZED_SHADERS: available by defaultunavailable by runtime: WebRender disabled
     WEBRENDER_ANGLE: available by defaultunavailable-no-angle by runtime: ANGLE is disabled
     WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
     WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     REUSE_DECODER_DEVICE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultblocked by env: Disabled by Software WebRender

   Crash Guard Disabled Features

   Workarounds

     Failure Log
     (#0) Error: RenderCompositorSWGL failed mapping default framebuffer, no dt

 Media

     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 44100
     Roundtrip latency (standard deviation): 53.54ms (2.89)

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       BenQ EW2440L (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_009F&SUBSYS_1028C974&REV_1001\5&327c1d05&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       Headphones (OpenComm by AfterShokz)
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&ffff\7&12d4d79c&0&2074CF75ABB7_C00000000
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0

       Headset (OpenComm by AfterShokz Hands-Free)
       BTHHFENUM\BthHFPAudio\8&33280891&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0

       Headphones (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_10280AAC&REV_1001\4&331d8fb5&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       133 - 448

       Headphones (2- Sport BH032)
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&ffff\7&12d4d79c&0&1A2F23083625_C00000000
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Headset (OpenComm by AfterShokz)
       BTHHFENUM\BthHFPAudio\8&33280891&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 16000, support: 16000 - 16000
       0 - 0

       Stereo Mix (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_10280AAC&REV_1001\4&331d8fb5&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       Headset (2- Sport BH032)
       BTHHFENUM\BthHFPAudio\8&62b66e3&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 16000, support: 16000 - 16000
       0 - 0

       Microphone (HD Pro Webcam C920)
       USB\VID_046D&PID_08E5&MI_02\6&3a1e5d21&0&0002
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 32000, support: 32000 - 32000
       96 - 320

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_APP_RESTART: 1
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\rus\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\rus\AppData\Roaming\Thunderbird\Profiles\lfwiuj3k.default-release\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\rus\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
   MOZ_LAUNCHER_PROCESS: 1

 Important Modified Preferences

   browser.search.region: JP
   extensions.lastAppVersion: 115.7.0
   font.name.sans-serif.x-western: Times New Roman
   font.size.variable.x-western: 16
   idle.lastDailyNotification: 1707978902
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: true
   places.database.lastMaintenance: 1707767770
   privacy.purge_trackers.date_in_cookie_database: 0
   security.enterprise_roots.enabled: true
   security.sandbox.content.tempDirSuffix: {df95932c-0f56-4a5c-83e8-b2d645050458}
   storage.vacuum.last.content-prefs.sqlite: 1705996709
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1707767770
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator:

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.35
     4.35

     NSS
     3.90.1
     3.90.1

     NSSSMIME
     3.90.1
     3.90.1

     NSSSSL
     3.90.1
     3.90.1

     NSSUTIL
     3.90.1
     3.90.1

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Running in Safe Mode
   GPU Process Sandbox Level: 1

 Startup Cache

   Disk Cache Path: C:\Users\rus\AppData\Local\Thunderbird\Profiles\lfwiuj3k.default-release\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: false
   Wrote to Disk Cache: false

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-US","ja-JP"]
     Regional Preferences: ["en-US"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: Dell Open Print Driver (PCL XL)
   print.more-settings.open: true
   print.printer_Dell_Open_Print_Driver_(PCL_XL).print_duplex: 1
   print.printer_Dell_Open_Print_Driver_(PCL_XL).print_paper_height: 11.6929133858268
   print.printer_Dell_Open_Print_Driver_(PCL_XL).print_paper_id: 9
   print.printer_Dell_Open_Print_Driver_(PCL_XL).print_paper_size_unit: 0
   print.printer_Dell_Open_Print_Driver_(PCL_XL).print_paper_width: 8.26771653543307
   print.printer_Dell_Open_Print_Driver_(PCL_XL).print_unwriteable_margin_bottom_twips: 360
   print.printer_Dell_Open_Print_Driver_(PCL_XL).print_unwriteable_margin_left_twips: 360
   print.printer_Dell_Open_Print_Driver_(PCL_XL).print_unwriteable_margin_right_twips: 360
   print.printer_Dell_Open_Print_Driver_(PCL_XL).print_unwriteable_margin_top_twips: 360

How can I synchronize my address book across my devices running Thunderbird? I had an app called ZZAddresses that worked well for 10 years or so, until it quit. Does anybody know what happened to it, or what I can use instead? Is Tbird's promised synchronizer going to be real?

I'm using Thunderbird for email and it's worked without flaw for maybe a decade. As of a few days ago it's not connecting to the Hotmail server to retrieve emails. Initially it had forgotten and asked for the password and when that was entered, and checked remember password, it connected and downloaded emails. Now it's not even doing that. Could someone please let me know what my Connection security and Authentication method should be set to? Currently it's SSL/TLS and OAuth2. I've tried every possible combination with no success. The sever is pop3.live.com and the port is 995. Thanks for any help.

Hello, Recently, some attachments, such as photos, are no longer displayed as attachments in Thunderbird. This is not a problem in the mail program on the smartphone. Do you have any idea what setting I need to change to get the attachments displayed again? When I forward the mail, the attachment is displayed in the mail to be sent. I hope you can help me. Thank you very much.

Best wishes Stephan

I have a new (one month old) Lenovo Yoga Book 9i with Win 11 and Thunderbird 115.7.0 (64-bit) installed, using Maildir folders. When opening another tab or window to view another folder (Right click, "Open in New Tab" or "Open in New Window"), the new tab or window opens in the new folder as it should. But so does the original tab/window! Opening further tabs and windows and switching between tabs/ windows and clicking on a new folder in any of the open tabs or windows results in all tabs and windows always being synchronized.  In other words, I cannot view two or more separate e-mail folders. They always all synchronize back to one folder. I can never have two different Thunderbird e-mail folders open at the same time!

Never had an issue like this before on other computers or earlier versions of Win/TB, including the same version of TB set up exactly the same way in Win 10 on another computer. As this is my only Win 11 machine, I cannot test it elsewhere. Has anyone else experienced this? Is it a problem with Win 11? Is there a solution, TB config setting perhaps?

For no particualr reason that I can see, all my email subfolders have disappeared today (15 Feb). they were OK yesterday. Very worrying as the filing systems separates and keeps all things I want to keep. Can you help please ? What have I done and can I restore them somehow ? Adrian Simmerson

At the older versions of TB, when use Ctrl+K (search for an email address), at the results I could right click and copy the address in order to use it. Now after updates I can NOT do it anymore. This makes hard to use some complicate addreesses, I have to type it and many times I make mistakes by typing.

incommining e-mail ,, when i click on an e-mail in the inbox, then it popping up as an extra mail, when I click for move a mail in a map ex, insurance map then it popping up as an extra mail on the top menu, also if i delete a mail then it delete the mail under or somtimes 2 mails !!!!!

For more than a month, each day when get my emails from my Comcast account, one or more (usually more) of the messages is dated 1/8/2024 and displays the time 6:58 AM. Today I got 6 more. At first, I just deleted them. Then I saved several in a folder and looked at the sender addresses. There were lots of different addresses but, also, some of the addresses were the source of more than one email. I plan on creating a filter to junk any future ones as they come in. I’m posting this primarily out of curiosity. Does someone have an idea of what’s happening? Of what’s causing this 1/8/2024 happening? Thanks.

Hi, I would like to eliminate table borders when I reply to a message, or when I forward it. I have tried putting some css code in UserContent.css. For example for "blockquote[type="cite"] table" I use !important. But the borders always remain. Which tag can I use to get border: none ?

I subscribed to a blog as I usually do in Thunderbird but it ended up as a folder. I've tried to delete it but it doesn't go away. There are no posts in it either and resubscribing to the blog doesn't work - it just says I'm already subscribed. Any suggestions?

I have a bunch of separate email threads regarding the same issue, but since different people have gotten involved over time they are sporting different subjects and therefore aren't all in the same place. Is a folder the only way to do it? It just seems to me that being able to drag them together as a single Inbox item isn't an unusual thought.

My Thunderbird just did an auto update and now the new update screen does not show Thunderbird at the top of the page or the usual About options or reinstall a previous version. I lost all of my important folders and my 3 email accounts with their folders. What happened? And, how do I get them back. I cannot even tell what version of this Thunderbird I have now !!!!! The image below is what my new Thunderbird page looks like. :(

Hello :) I am using Thunderbird on Fedora 39. I am also using the OWL add-on which I guess is on a trial for the next 30 days.

Anyway; my one and only email account is hosted Exchange (office365) through Rackspace. When I set up Thunderbird to use my email, everything seems to work and work flawlessly with the exception of Contacts.

All of my contacts are listed, but they are all mostly missing their phone numbers and addresses. I have not LOST any data to my knowledge (My mobile devices and three other computers running either Windows 11 or macOS Sonoma still show all of the missing information). My concern is that if this info is missing and I go to put in a new address or phone number in Thunderbird, that I might mistakenly delete information when updating a record when it goes to sync.

Anyone know what is going on?

I have been using Thunderbird for more than 15 years, and now everything has gone haywire I have 4 email accounts, of which the primary two are set up as pop accounts. Yahoo is one of the two pop accounts. However, starting Sunday, the yahoo emails would not download, but the other account would. I tried all sorts of things, and now I am having trouble with the other account's emails to download, and when they do, it takes 10 minutes or so for them to download. I am extremely frustrated. Will a reinstall help? Larry