Thunderbird Support Forum

Suddenly .... Folders show that they contain messages but the message list window is empty. If I '"repair folder", the list of messages is restored. But i have to go through that painful process for each folder, and i have many accounts and folders. And if Tbird is closed and reopened, the problem still exists - even 'repaired' folders do not display their messages.

Version 91.8.1, Win 10

I have only ever had one email address on Thunderbird for the last 17 years or so and now I have added some more email addresses. Each email address is listed on the left, however, in other email platforms there is a generalised view with inbox, sent., deleted etc., on top of the separate email addresses so that you can see what's come in or gone out without going to each address and dropping down the menu on each one to see if you have emails. Is there a way to arrange this so that one has a general view of all one's email activities on top of the individual addresses just as they have in Outlook or Apple Mail please?

I have a hotmail/outlook account configured as IMAP. Some mail is directly retrieved in the junk folder. Since some legit emails go to the junk folder I always have to browse the folder in order not to miss important mails. Luckily, 90% of my junk mail has always the same reply-to field, so there is a very simple pattern to implement in the filters which would let me get rid of the real 90% of the spam. But then the surprise... the filter I defined, only works when manually run on the junk folder explicitly. This is useless, of course. I feel stupid but I cannot get it to work. So I am asking here how can I accomplish this very basic task. I believe I am missing something...

Hi all :)

thunderbird --profile /path/of/profile

How to keep doing it ?

Thank you in advance for your help :) With adelphity estebann

I have been getting this for a month or so. Thunderbird checks all 4 email addresses I use with my PC (I have one for mail, and 3 I use only for e-transfers between banks). This popup always shows one of the banking addresses. When I click Next is asks me for email address. No matter which one I put in, it fails. So now I just accept that I must X it off every time I start Thunderbird. I use MailwasherPro to check all my email every 10 minutes and reject all the mail I have blacklisted. I think it uses iMap to check the mail, then Thunderbird uses POP to down load mail and delete it from the server. I just checked my password for the troublesome account and found it was incorrect (?). I corrected it but I still get the Google popup. I've gotten used to having to X off the popup before I can read or write mail, but I'd still like to solve the problem. I tried the suggestions in the replies to the 2020 question, but no luck.

When some emails are downloaded the correct header is shown however the main body is not showing from that sender. For example. Email from Bank of Sky. The body of the text shows Groupon vouchers. My host for emails is Names.

Does anyone else have this issue? Last weekend updated Thunderbird and comcast.net IMAP no longer synchronizes. Have tried everything I can think of including deleting account and trying to recreate it. It says "Connected to imap.comcast.net..." and creates a new Inbox on Thunderbird, but does not synchronize. Received a timeout message. Comcast.net IMAP still working on Iphone and also on older version of Thunderbird on laptop. Thank you for any advice you can offer, Kevin

Hi Customer Support, I can't drag the selected photo from my desktop to update the contact photo. Please advise.

Thank you!

Andrea Boardman San Diego, CA USA

My email will not go out. I have followed all of the support articles I can find. I need to reach someone who can help, not another article that does not apply. Most of the time there is not even a "tools" selection , but when I found it it said to verify my outgoing settings. How the heck would I know if they are right or wrong? I have changed nothing and the settings look like they always have but if they are changed I would not know. How would I?

I am using Owl to access my Outlook.com E-Mail account. I have no local folders. I am unable to delete any folders I create under my XXXXX.outlook.com. In the lower left of the screen I get the following message "trachFolder is not defined". Yes, the spelling is correct. TRACH.

Any ideas

One of our Emeriti Professors using Thunderbird of a Mac can use the space bar when typing text. The space bar deletes text.

Is there an over write mode in Thunderbird for Mac? If so, how is it turned off.

typing works correctly in word and other programs. Thanks!

For weeks, I have been searching everywhere for a definitive method for transferring my Thunderbird 91.8.1 profile to a new PC. There are lots of posts mainly covering windows applications and older versions of Thunderbird. One reoccurring problem seems to be that some installations have 2 profiles. Some have a profile with just a xxxxxxxx.default profile and others have a xxxxxxxx.default-release and a xxxxxxxx.default profile. It would appear that if you have the 2 profiles then the .default-release would be the one you would use for transferring to a new PC. I was wondering if some one could lead me to a current definitive procedure, for transferring a Linux based Thunderbird 91.8.1 profile, from one PC to new Linux PC . What to do if you have the 2 profiles? Can you just delete the yyyyyyyy.default profile?

Perhaps some one could comment on the following procedure that I have cobbled together from the myriad of posts that I have read.

THIS IS MY VERSION (UNPROVEN) Transfer Thunderbird (91.8.1) profile to new PC [v_4]

On your SOURCE computer [Linux Mint Cinnamon 20.3]

       1. Connect a device for data transfer, either a USB flash drive, or a USB SSD/HDD drive. 

       2. Open the Home directory and click the “View tab” then check the box “Show Hidden Files”.

       3. You should find a directory called .thunderbird. 

       4. Open .thunderbird and look for the folder, xxxxxxxx.default-release. Note; the x represents a string of 8 random alpha/numerical text. 

       5. Right-click on the xxxxxxxx.default-release folder and select Copy.

       6.  Paste a copy of xxxxxxxx.default-release to your transfer device. Remove it safely from the source computer when done. 

       7. Uncheck the “Show Hidden Files” tab that you checked in step 2.

Note: a) These steps can also be used to create a backup of your Thunderbird profile folder.

         b) In step 4, you may not find a default-release folder. You may see a xxxxxxxx.default or  
             both. Choose the one that is active.

On your DESTINATION computer [Linux Mint Cinnamon 20.3]

       1. Open thunderbird and then close it. A new profile will be created yyyyyyyy.default-release, or .yyyyyyyy.default.

       2. Locate and open the backed-up profile folder, xxxxxxxx.default-release.

       3. Select all of the folder contents and choose Copy. 

       4. Locate and open the new profile folder,  yyyyyyyy.default-release.

       5. Paste the contents of the backed up profile folder into the new profile folder. Choose to overwrite existing files of the same name. 

       6. Start Thunderbird.

When Thunderbird downloads my email it attaches some strange dates. this is my 3 day trying to figure out why. I have uninstalled and reinstalled with the same results. There are 16 eamils currently in my inbox all with different dates. The dates are in attached image. The only correct date in the one dated 05/03/2022.

Hello.

Is there an "auto correct" for Thunderbird 91 Windows 10 Desktop Home Edition, like there is in Word Documents?

If not, why not? If there is, would this be an 'add-on' that I could download?

NOTE: I am not meaning a 'spell checker'.

Hi, I'm struggling to resolve an issue that I noticed when organizing my emails all into individualized folders. Somehow my threads are mixing together different conversations, as demonstrated in the image attached. I've tried right clicking the properties and "repairing" the folder but that did not have an effect. I'm new to Thunderbird so perhaps I am doing something wrong that is obvious.

Any help is appreciated

I have only ever had one email address on Thunderbird for the last 17 years or so and now I have added some more email addresses. Each email address is listed on the left, however, in other email platforms there is a generalised view with inbox, sent., deleted etc., on top of the separate email addresses so that you can see what's come in or gone out without going to each address and dropping down the menu on each one to see if you have emails. Is there a way to arrange this so that one has a general view of all one's email activities on top of the individual addresses just as they have in Outlook or Apple Mail please?

Hi I am trying to reset an email account that has changed its settings. I've managed to get it to download emails but it won't send them. Each time I try it tells me to check my Outgoing Server settings and change to OAuth2. But when I try to do that there is no entry for OAuith2 on the list offered. Help! Thanks Lynne