Thunderbird Support Forum

Am on w10-64 using TB 64bit

I was eager to use new TB so I updated from ~68 to 78. It is working.

However, I have lost the functionality of my most use AddOn TagToolbar. The developer of the AddOn has updated that for v78's MailExtension version, but as New method doesn't allow adding Toolbar in main TB, which TagToolbar was doing, now that toolbar is gone and I am facing a lot of problems using the AddOn with its new system.

I tried to reinstall 68.8.1 over 78, but it doesn't allow me, saying that "some later version has updated TB and it cannot be used with 68, so asked me to create new profile, otherwise it wouldn't run. Now, all my previous mails of last 20 years are locked in there was converted to suit v78, so I cannot just create a new profile and start from zero.

So I want to revert from v78 to v68 (or other equivalent non-beta)

Please guide step by step how I can revert and then install my older version of TagToolbar.

It is bad that TB forcefully converted my data without asking me, without telling me, and now those data cannot be used in older versions. If TB had given me warning of that sort, I would have preferred to create a "copy profile" so that TB doesn't migrates me old profile, rather makes a copy and then migrates that copy to suit new version. I had not expected such unruly behaviour from you guys.

Thanks. -- Rawat

Thanks to the last wonderful windows update my live mail will not work anymore. I am trying to migrate the emails and contacts to Thunderbird to no avail. I have tried several solutions, but no success. Saved to a flash drive, moved manually from file explorer. It seems as though the newest version will not allow me to convert my old account to the new program. I am at a loss as to what to do next. Thank you.

Hi.

I have two Exchange email accounts with outlook.office365.com.

One of them was successfully added to Thunderbird using Owl. When I tried to add the second one, I got the following error message, highlighted in yellow: "You already have an OWA account with this hostname. Try using the EWS protocol instead. You can find it in the Owl settings page."

Is there a solution for this issue?

Thanks for your help....

--David

Hello, I have have an IMAP email running on my Thunderbird. Since I am an alumni, I will lose access to the email. I copied my emails to the local folders and I baked up my email data using the tutorial: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

I tested the back up in another computer. It worked, but I have a concern. The backup was for the IMAP server of my uni email and the local folders. After the uni disconnects the email service, the current back up has both the IMAP server and local folders information. Will this backup restore correctly in the future after the discontinuation of my IMAP email? If not, how can I backup my local folders only? Or how can I delete my uni account from Thunderbird without effecting the local folders to do another backup for the local folders only?

If I delete my uni account from my first PC does the deletion synchronize to the Thunderbird in my other computer? Thank you

Thunderbird 78.1.1

Switching from W7 to W10. W7 configuration: profile is on separate HD - not C:\.

Clean install of W10 on new HD and I had to enter all my email accounts and somehow somehow managed to get tbird to link to existing profile on separate HD so addresses & rules, are 'there'. W10 version working fine.

Thunderbird is about the only thing that works satisfactorily in W10 so I went to dual boot to spend most of my time in W7. On restoring previous W7 OS image [on a separate HD from W10 OS], tbird now demands that I not use old profile w new tbird version. That's the best way I can interpret the message. I'm guessing the OS/image version that says this [from June, '20] doesn't like the profile version that was doing just fine before I started this switch in mid July.

So I've started over and re-entered all the email addresses [as I did on W10 connfiguration] but I've tried 3-4-5 ways to trick Thunderbird into using the old profile which is still the same file on the same separate HD that the W10 Thunderbird is using and I just can't get that to happen.

I exported/imported address books [from W10 to W7] but didn't get the filters. I don't know what else I am missing, but I think all I need is teh dozens of filters I've set up over the years. IT looks like current W7 version of tbird is working fine except no filters.

I see all the same sent/received emails when running tbird from either OS.

How can I get the filters back into W7 Thunderbird? Can/Must I have tbird running or not running? Can/Must I drive things from W10 tbird active and W7 is just anothere data HD? Or drive from W7 tbird active and W10 is just another data disk?

Simplest could be just connect current W7 tbird to same old profile on separate HD. If this is not part of the process, then I will have to do it later anyway but that should be an easier process. Several utubes etc on how to do that. I do not have enough room on C:\ OS HD for email data. That's why the profile is on separate HD.

My goal is to have both W7 & W10 tbirds using the same profile - of course, only one such alive at a time. When one Tbird updates, boot to the other OS and update that tbird. If this absolutely cannot be done, please tell me so.

Many thanks in advance!!

I thought I had completely migrated my WLM 2011 (POP3) archive folders into Thunderbird 68 with importexporttools_ng-4.1.0-tb. These currently comprise 43 folders and sub-folders with an unknown quantity of files within.

I now find upon close comparison, that just one large folder from this folder-set (comprising 40 single level sub folders, plus 23 single-level sub-folders) has been overlooked. The initial process was quick and smooth and the total number of migrated files is modest.

Does importexporttools_ng-4.1.0-tb.xpi include the option to re-select this missing file and add it to the empty folder I have since created in Local Folders rady to recieve the remaining folder-set? If not, any other suggestions from your Team?

My Windows live mail will no longer open. I have uninstalled and reinstalled and it still won't open. I have set up Thunderbird and am successfully using it for email,but: I have several folders of eml messages from WLM that I can't figure out how to access with or move to Thunderbird and be able to see the headers rather the the string of numbers in the descriptor. Has anyone been able to do this?

Thank you

would like to know what is the current procedure for my moving Thunderbird from my smaller 256gb SSD C Drive that is getting filled up to my SSD D drive which is much larger .. using Win 10 on a Dell 8930 Desktop.. any help much appreciated  :)

When I follow the instruction to configure Filelink I click on tools then options but there is no attachment panel. There in only a Files and Attachments section and it does not have an outgoing tab therefore, I cannot configure. What am I doing wrong?

Hello,

I used Thunderbird to migrate my university email data. My access to my university email will no longer exist and the file space will be deleted after a deadline given by the university.

This is my first migration experience, so I have some questions:

1) After the university deactivate my email account, I understand that I will be able to access my university emails through Thunderbird, but will I be able to access and download my emails’ attachments in Thunderbird , or do I need to download every email attachment manually to my PC before the university deactivate the account?

2) I have not open some of my university emails, do I need to open all emails before the university deactivate my account to be fully viewable?

3) Following this tutorial https://www.youtube.com/watch?v=ywJ6eQwhb78, I saved a backup copy of the migration to be able to have a copy of my university email data if I need to buy a new computer. If I activate the backup copy in another device, do I still have access to my emails’ attachments, and be able to download them?

Thanks

I recently moved over to the Linux OS from Windows 10. I had no trouble setting up my email accounts since they are all IMAP and all I had to do was add each account to TB. Simple and easy. However, my address book is empty. I need to migrate it over to Linux. What's an easy way to make that happen?

I'm trying to move my .thunderbird folder from my laptop to my desktop. Both machines are running Thunderbird 68.0. However, when execute Thunderbird on my desktop with the .thunderbird folder from my laptop, it prompts me letting me know that I have to make a new profile because this is no longer allowed in 68.0

So, how do I migrate my profiles in 68.0?

I accidently removed an email account from my Thunderbird. I did not remove or delete the data / messages. How can I restore back this email account ? My email is koenwentink@yahoo.com (this is not the removed account)

Hi, I am hoping someone can shed the light on this and help me. I am trying to move old emails from one pc to another. I have copied the profile and pasted it to the new Pc's profile. The issue I have is, after I load thunderbird, I can see the email but once I quit and open thunderbird, all the emails disappear and I have to copy the profile again. I have clicked work offline but doesn't seem to resolve this issue. Any help is appreciated. Thanks

HI I just had a crash and I am trying to recover my emails and account settings. This always worked just fine, just copy the whole folder with all files etc into the appdata/ roaming/... folder. this time however thunderbird just ignores all, no setting, no config, no mails no nothing is recovered. I uninstalled and reinstalled but nothing helps. what can I do?

thanks

This has been a pet peeve of mine for as long as Thunderbird exists. Every time I add a new user, I make sure to click on "Prefers to receive messages formatted as: HTML".

Alas, Thunderbird cannot take a hint and messages keep on going out in ugly, fixed width font.

I have tried all kinds of tricks: I underscore a period, I increase the font size a little, use bold (see below).

Frankly, in 2020 it is safe to assume that everybody is capable to receive mail in the HTML format.

Of course, it should be possible to use old fashioned format: when I specifically click on "Plain Text" (which I will never do for as long as I live).

TIA,

-Ramon F. Herrera JFK Numbers

Moved to a new web server, changed the settings for my IMAP account in TB, then the inbox and sent folders went empty.

I have a 'backup' folder "INBOX.sbd" at about 400mb. Inside are several xxx.msf, xxx.html and xxx.dat files.

Can I use any of this to restore my inbox and sent messages to the new account?