Thunderbird Support Forum

I have just installed the new 102 version of Thunderbird. It asked did I want to overwrite the old version, I said yes, now I have nothing in the way of informatioin or old emails. In am on a mac. Help I really hate the fact that I cannot talk to anybody live

I have tried everything I read in your "help" pages but no matter how I set up Thunderbird for Email I cannot get it to send. I recently had to purchase a new computer that has Windows 11. Is Thunderbird unable to work with Windows 11? I'm so frustrated at this point & need HELP. For your information the SMTP is set up as: description: [edited email from public] @skybeam.com Server Name: securemail.risebroadband.net Port: 465 (I've tried 587 but it doesn't make a difference) User: My Email Address Authentication: Normal Password Connection Security SSL/TLS

Note: I've checked Thunderbird & the passwords on both Incoming & Outgoing is correct.

I keep getting the above message. I looked up online and there are free apps to fix same but I am worried some of these apps may compromise my computer. Can you recommend a free app that is safe please? Thank you.

Since today, we experience an unusual problem in Mozila Thunderbird. The program ask for the password for the email that is already sign in. And if we enter the password, it ask for the password again. The error is "login to server outlook.office365.com with username failed". Our company need to solve this problem because we use Mozila Thunderbird for over 100 employee.

Thank you!

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 69.169.8.169 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

using thunderbird, cannot send some emails- error message unablr to authenticate outgoing server (SMTP) mail.waitrose.com. I am receiving emails normally and can reply to sent emails.

I am trying to open an email account and after sending the OTP I get a list of issues that the issue might be and to try again i 24 Hrs and if it persists to contact support but I cannot find support what do I do [edited] @yahoo.com Ray Haywood [removed phone# from public]

/edit: moved thread from Firefox to Thunderbird section.

Dzień dobry , doszło do aktualizacji poczty bez mojej ingerencji , nie podoba mi się i nie jest dla mnie praktyczna ta wersja jaką mam teraz , nie widzę wysłanych maili , nowa wiadomość wyświetla się nie według chronologii dni i godzin , a w ogólnym wątku wiadomości , proszę o info jak wrócić do poprzedniej wersji ?

My emails in Thunderbird no longer 'sends'. I get the message 'Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication Required. Learn more at

https://support.google.com/mail/?p=WantAuthError v18-20020adfe292000000b00228dbf15072sm10417560wri.62 - gsmtp. Please verify that your email address is correct in your account settings and try again.

I'm 82 and computer illiterate! Please, what should I do next?

edit: /moved thread from Firefox to Thunderbird section.

Hi,

Can anyone suggest a solution please?

I use Thunderbird Version 101.0.1 on a Windows 10 PC. I am in England UK. All my email accounts are setup as IMAP.

I note that email messages in the 'draft' folder can be edited and the messages have an 'edit' button. This means, you can edit and save messages.

I have created folders in Thunderbird and I move messages from 'drafts folder' into these folders. Problem is I can't edit them and save them. I have to keep moving the message into 'drafts' then edit and save and move. This is inconvenient. 

I have tried various add ons but none do what i want. How can I make Thunderbird, show the 'edit' button on messages in my other folders so that I can save the message and edit it later.

Where can you suggest that Thunderbird make such an add-on.

Thank you in advance

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

Hi

In our company, we have 130 users who have installed Thunderbird but this is not a standard application as per company policy. We need to mass uninstall the application for all 130 users. We have multiple versions of SW installed. Can you please provide any executable which can remove all versions of Thunderbird.

v102.3.3 Address book export gives "Export accounts, messages, address books,m and settings to a ZIP" . I only want to export the address books not the everything. The file it creates is almost 3G.

I used to have Address book on my menu bar and could right click on a mailing list and send a BCC email to all. In 102.3, the address book is now in a tab to the left of the window, and I cannot click to open an email to all. I cannot select, and copy all addresses in the list and copy to a new mail BCC field.. How can I now send an email to all in a mailing list? It used to be so simple! John