Thunderbird Support Forum

After updating TB from 112 to 115 the display window is after starting mostly blank. The email folder tree is hidden left. When I pull it to standard location, when I click to the message folder to see the emails, they do not appear on the right. I need then to reset the screen setting to get to the standard classic theme. This holds only short time and again I have a blank screen as attached. When I click to File and then on Exit, it takes very long to close the TB. Closing the TB wit the right cross top works immediatelly. In my case I have a big folders (few GB each) and multiple emal accounts. I really have to say, that in speed and friendly usage is the 115 step backwards from 112.

Ever since the updates I can't move the bar up to have a smaller window for emails and a larger window for the actual letter. I used to move it up to have the last 3 emails showing. Now the least I can have is 10, leaving a small window for the letter itself. Why? Why make updates that give us less flexibility. Sometimes updates drive people like me crazy. We get used to something and it gets changed. I have been sending in money to support this email program. But right now I'm quite discouraged with it and wondering if I should be looking for something else.

I am using the current Thunderbird and when I have the email clients collapsed the page is a general one that lets me create new mail or calendar accounts. I would like to not see that and perhaps just see a clean, tidy, blank page. How can I do it?

for years I have used Thunderbird, and during that time have replaced serveral old pc/laptops. My new laptop when trying to open Thunderbird asks for a password. I have no record of that anywhere!! So how do i create a new password or gain acess to use Thunderbird. Im using Windows 11

This is probably quite simple but I can't figure out how (possibly not familiar with the correct terminology)

The problem is incoming emails are getting put into threads whereas I would like them to be all separate (as they always were until recently) When grouped in this way they can't be sorted into the correct sequence by date or correspondent. And that makes it difficult to trace old emails to decide whether to delete or retain them.

What I am seeking is a way to keep all emails in the Inbox separate when they are received (and similarly with sent ones in the "sent" folder) and/or A way to separate out emails which have already grouped into threads

Any help would be appreciated thanks Nick

In quick filter toolbar I am missing to search by from, to , subject, body as it was in TB112. Without using addons, such as Expression Search this would be a major flaw of the new TB115 in the usability.

I've been using Thunderbird for over a year now (oh, how I miss Eudora!) and the one continual irritation I have is that if I reply to an email from my inbox (usual), it sends a copy to my inbox. When I send an original message, I have a copy saved to my sent folder on my email provider (Protonmail). I'd like copies of replies saved to the same place. I do NOT want them in my inbox, and the "Place replies in the folder of the message being replied to" box is unchecked.

Just as an aside, occasionally I'll want to see on my phone emails that I've sent from my computer. Of course, I don't have access to Thunderbird from my phone (and pretty sure I don't want it there either).

How do I fix this?

Hello, In the latest THUNDERBIRD, I cannot sort incoming emails into unread because the program shows a cascade of the first thread to the last one, and I want to see only the last unread message from a given thread, as in the old program. how to turn it off?

Hi

In old thundebird I had unified folders view. Under Inbox I was able to see all accounts and in main inbox I was able to select which inboxes I want to see.

Now, in supernova under main inboxes I see only those accounts that are selected in main Inbox.

Is it possible to activate old view?

Thank you

The header below the list of emails and above the body of the selected email no longer shows the sender. Which seems really bizarre. I found under View either Headers - All or Headers - Normal. Headers - All gives it all plus the kitchen sink, twenty or thirty lines with a scroll bar. Headers - Normal just gives the subject, and the recipient - me. Which is a bit redundant! How can I get back to pre makeover headers?

Issue 1: When using the scroll bar to browse the list of emails, it skips one email (advances too much), so when searching I sometimes cannot find that email. I tried resizing the list of emails to try to match the vertical size, but it does not seem to help.

Issue 2: I cannot customize the vertical size for the list of emails. It won't accept reducing less than about one third of the vertical size of the thunderbird window.

Issue 3: In between the list of emails and the display of the current email content, there is a large area that I find redundant. The 'From', 'To', 'Subject', 'Date' is redundant since the list of emails already show all this information. I cannot find a way to remove, minimize or compact this region. Even the list of buttons could be removed in my case since I mainly use shortcuts and anyway, they are available in the menu or when you right click on an email.

In Thunderbird 115.5.0 (64-bit) when you have collapsed threads enabled I have seen the software indicate there are say 8 unread messages. There are no bolded messages in the message panel. If you click on the READ status column you still can not see the unread messages. The only way is to uncollapse the threads and scroll down the message pane to see the bolded messages in each thread. Why?

If the threads are collapsed how are we supposed to find unread messages?

There are times when I have 100's of messages in my INBOX, and others where for some reason, TB has my current message way below. So, on MacOS at least, I get the side bar active and I move it to the top. But I thought how clever it would be to have a button that simply reset the view to the top-most (current) message.

'i am now using thunderbird to get my emails. i have two accounts- aol and gmail. when i open the thunderbird app, the emails are not joined, they are separated and i have to scroll to each account to review my emails, is there a way to join both accounts and review both aol and gmail emails at one time? thanks

How can I prevent thunderbird 115.5.1 from expanding my zip attachments prior to mailing? Even though the zipped file is below the 5 meg maximum, Thunderbird unzips the file as soon as it is entered as an attachment thus making it above the 5 meg maximum.

We had "manually resort folders" in v102. And now, with v115 forced upon us. (This morning, when I opened Thunderbird, it was updated to v115 overnight without my knowledge. And the folders are not the way I left them nor how I want them. So I need to fix this. But the add-on no longer works. So what is Mozilla doing about this?