Thunderbird Support Forum

Is there a hidden interface flag/control to adjust if (or how quickly) the spring-loaded folders pop open? On the old MacBook Pro my wife uses they spring open immediately, pushing the mailbox she wants to drop the selected messages into up and down out of view and often the messages drop into some random folder and she has to go looking for where they wound up.

Thunderbird 115.5.0 on MacOS 10.12

Dear Team,

There are two problems i found out in in newer version of thunderbird.

1) When we try to forward message, we never get space to write and it comes with different fonts and preformat, when we click it to Body text it comes with preformat automatically without our given command to Body text. Kindly fix it so we could use more comfortably.

2) When we get email sent by ourselves we click on edit as new see 2nd pick, when we click from 2nd account, signatures comes from new account, in previous version when we use CTRL Z, signature's were vanished, so we were more comfortable with that version, see pick 3 and now we delete manually which comes with extra space.

I previously commented on same but no response. Could you please able to solve this issue?

Hi,

TB 115.8.1 on OpenSUSE 15.5, rpm based install. KDE/Plasma.

Had to install MS EDGE, as unfortunately one urgently needed device's firmware based webserver works only very restricted with Firefox. Firefox is defined as default browser. And is used by every apps, except TB.

-> TB opens every link in MS Edge, now. Which is definitively NOT want I want :)

Found this link (German): https://www.torstenkelsch.de/blog/2022/internet/emailclients/den-webbrowser-in-thunderbird-aendern/ which descibes the as it should work way, setting file type based rules for "file type" 'http'. Or also this: https://support.mozilla.org/de/kb/hyperlinks-nachrichten-funktionieren-nicht

-> No entry exists for "http", so no settings possible.

network.protocol-handler.external-default was and is still set to TRUE

As "file type" is missing, searched and found this: https://support.mozilla.org/en-US/questions/1330147 which is from 2021:

-> Checked that in fact there's no entry for "http" in my profile's "handlers.json"

As the last mentioned article is pretty old, 3 years, and archived, my questions:

-> is the missing "http" file type a bug? If so, TB in general or specific to my OpenSUSE based version? If so, I report this for OpenSUSE (only) -> If not a bug: Is editing "handlers.json" still the only way to solve this? -> As there's no entry for http, and Firefox is used by all other apps: Why/how is TB calling Edge instead?

Thanks in advance, Michael

When I reply to a message TB adds Re: at the start of the subject line. I have always found this annoying and have to delete Re: Is there any way I can stop it adding the Re: ?

On my previous Macbook, I had set up a printer workflow that let me attach a PDF to a new Thunderbird message. It worked the same way as Send to Mail, but started a new Thunderbird message. (Print > PDF > Send to Thunderbird.) I seem to recall doing something in Automator when I set it up years ago, but for the life of me, I can't remember what. That Macbook drowned in January and was unsalvageable, and that workflow which I used constantly, was lost.

I just spend two hours scouring the internet, both Thunderbird- and MacOS-related sites, with no luck. Yes, I know I can save to PDF and then add it to a new outgoing message, but I had it setup so I could do all of this in one step from the system print dialog, and I do this frequently enough that I really want that functionality back. It's not as simple as dragging Thunderbird.app into the PDF Services folder; I've tried that.

Does anybody have this working on their Mac?

Hello, I've been happily using Thunderbird for a long time with TB set to start up in Settings/Apps/Start up. However, this has recently stopped working - when i turn off the computer and turn it on again, Settings/Apps/Startup has TB turned off! I also have it in shell:startup. Any ideas how to stop it turning off?

Hi everyone,

I am trying to setup Thunderbird to work with my company Exchange account (have installed TBsync and provider for exchange tbsync). It works well but Thunderbird has created on the server sent/trash/archive/drafts folders instead of using the ones that exists, and thus I can't access my history when I am in Thunderbird.

Is there anyway to parameter this? I couldn't find any, there are only options to store in local or on the folder created by Thunderbird (see picture). Thanks in advance for your answers!

Good afternoon to all.

I use Message Filters to automatically send certain emails to two specific folders upon receipt, based on some defined rules (mainly who the sender is). Yesterday, I accidentally clicked "Run Filters on Folder", and the actions for my filter rules ran on every folder in my account, including my Archive folder. I could not find a way to stop the action once it started, so hundreds of archived emails were pulled out of the Archive folder and repopulated into my two specified folders. In each of these specified folders, I had a handful of emails stored in order to be able to come back to them as reference or to deal with later; I remember what some of these emails were, but I don't necessarily remember all of them, and now they're mixed in with the hundreds of emails that were brought back from the archive.

So, I have two main questions:

1. How can I prevent this from ever happening again? Is there a way that I can tell the message filters that a filter should never be run on archived messages?

2. Is there a way I can "undo"/reverse what happened, so that the previously-archived emails are sent back to the Archive? Or is there at least a way to identify which emails were in the two specified folders before they were inundated with all the messages from the Archive?

Thank you.

I want to delete a mail folder from an IMAP server. When clicking "Delete" in right-click menu, Thunderbird tries to move it to trash. This fails for folders that are shared from another user with error "[CANNOT] Renaming not supported across non-private namespaces". When I switch the "When I delete a message" setting to "Remove it immediately" the folder is deleted correctly. Is it possible to do this just for folders? I tried Shift+Delete and holding Shift while clicking Delete but both did not work, Thunderbird tried and failed to move the folder to trash as usual. It would however be most useful if after failing to move the folder to trash it would give me an option to delete it permanently instead.

Hello everybody,

I have includes 4 different email adresses in Thunderbird. All of them as IMAP. All the time everthing works fine, but for the last 2 weeks Thinderbird doesnt syncronize correctly.

For example: Thunderbird sees, that there are 8 unread messages in inbox, but at the same time Thunderbird does show me only 5 of them in the inbox. (When I login the the eMail-provider then there are all the 8 messages)

The "repair"-tool did not help so far. Diffrent mail-adresses show similar behavior.

I need a good idea.

Thanks a lot!

Simon

While this information helped me with my Ionos email accounts, the directions will work for anyone who has to add extra SMTP Servers to send email from various email accounts. Email providers are requiring that the sending email match the receiving email to reduce the amount of spam being sent from their servers. So this is not a question--rather directions after 3 hours on the help line to figure out the proper procedure to add additional SMTP Servers. I wrote the direction below for my own use, but this may help someone else. The critical clue is to restart Thunderbird during the process so the new SMTP Server info gets 'remembered' (I am not a programmer, so my simple words).

=========

How to add additional SMTP Servers to Thunderbird (I am using v155.7.0)

To meet Ionos’ new security settings, you must now have each of your email accounts use an outgoing server that matches the incoming server.

1. Select account (name of the specific email account/mailbox); click on Account Settings (far upper right hand corner 2. The Outgoing Server (SMTP) will have to match the incoming server, so you will need to add an Outgoing Server (SMTP) that identifies with your account. You cannot add an Outgoing Server (SMTP) from this window. 3. Scroll down left side column until you see Outgoing Server (SMTP). Select that item. That will open the window ‘Outgoing Servers (SMTP) Settings’ where you may add new SMTP Servers. 4. Select Add... This will open a window ‘SMTP Server’. Enter a unique description for the SMTP Server so you can easily identify it to match it to the respective email account. This is very important to you can later tie it to the specific email account. 4a. (This configuration is specific to Ionos as of Feb 2024) Add the server name (ex. smtp.ionos.com) and the respective Port (465), Connection Security ‘SSL/TSL’ and Authentication ‘Normal Password’. User Name is your specific email address that will match this SMTP Server. Save (OK). 4b. Restart Thunderbird. Yes, really, close and reopen Thunderbird. This action will force Thunderbird to save and then recognize this new SMTP Server. If you don’t restart Thunderbird, it will not find the correctly configured SMTP Server and you will go crazy. 5. Go to the specific email account that you have setup the Outgoing Server (SMTP) and again open Account Settings (far upper right hand corner. At the bottom of the Account Settings screen is the Outgoing Server (SMTP) and the default server. Click on the dropdown box (little arrowhead pointing down) of the SMTP server to get the newly added SMTP Server and select the SMTP Server that matches the email of this account. The information is automatically saved. 6. Go into your specific email account and send an email. Thunderbird will ask for the email password. Input the correct password and click on the box to save the password. Your email will now work using that specific SMTP Server you created unique to your specific email account. 7. Repeat for each unique email account. Remember to clearly identify the newly created SMTP Server name and to restart Thunderbird for each new Outgoing Server (SMTP) or Thunderbird will not have the settings to work correctly with that specific email account. This is to prevent spammers from sending tons of emails from various accounts.

Some of incoming emails cannot find in inbox. Did not shows in my inbox. I must made some filter by accident which I cannot remove it. What I can do? I see them in inbox of other PC or mobile.

Thunderbird, with the latest update, will decide on its own who moves some inbox item or two to the archive file without me doing anything. When I discovered the emails in the archive file I can move them back to the inbox without any problem but I would like to stop Thunderbird from sending anything to the archive unless I tell it to do so.

I would appreciate any insight I could get from anyone on what may be going on and how can I resolve the problem.

Why does Thunderbird INSIST on directing web links to Bing?

I have changed the Windows Default browser to FireFox.  I have restarted my machine and restarted Thunderbird multiple times.  When I go to Windowz settings it tells me that FireFox is my default browser.  Yet Thunderbird continues to direct links from an email to that CLINKING CLATTERING CONGLOMERATION OF COLLIGINOUS JUNK that is Bing.

Any help would be appreciated.

Tom Jazbutis

Hi,

When I sent an email, I use this addon "#tbkeys" to add the file name of the attachment in the body email. Is there a way to automatically add the name of the attachment, without using a shortcut ?

and this is the code for shortcut key...

1. tbkeys

{"ctrl+3": "(function () { var bucket = window.document.getElementById('attachmentBucket'); var names = []; for (var i = 0; i < bucket.getRowCount(); i++) names.push('• '+bucket.getItemAtIndex(i).getAttribute('name')); window.goDoCommandParams('cmd_smiley','This is Attachement name :

'+ names.join('
')); })();"}

Als ik de mail open en er staat een mail geopend, kan ik niet de ingekomen mails openen. Pas als ik eerst een ander item ipv postvak in open, kan ik pas weer op postvak in e.e.a. bekijken. Hoe verhelp ik dat?

Thunderbird 115.8: RSS message body reverts back to "Summary" after setting view as "Web Page" after exiting program and starting it back up again. What am I doing wrong? Running Windows 11 23H2.

Dear Mozilla, My email folder inbox says I have 1 new email, but I cannot find the email in the inbox window. Even when I filter for new messages I can't find it.

Also my new message count used to be blue. Now it is grey. But then goes back to blue when other emails come in.

Not sure if I accidentally blocked an email address or changed some settings. How can I fix this?

Thank you

As in subject I changed a control and do not understand the symbols on top plus need to get unread messages first and do not want sent messages in a tier that is to the same person. thanks

I have a large number of message filters which divert messages to folders on Subject. So messages I sent were diverted to those folders on sending. Mea Culpa

Emails I send to a X@yahoo.co.uk are not saved in my default sent folder. I have checked the setting in Account Settings. If I send to Y@other CC X@yahoo.co.uk , the message does get saved. I am using POP to send/receive emails.

This seems to have started in December 2023.

I am using Thunderbird 115.8.0 running in Debian Buster.

I would really appreciate a solution to this isssue. Thanks