Thunderbird Support Forum

Hi It seem I cannot send Emails' it comes up with this message Sending of the message failed. An error occurred while sending mail. The mail server responded: [TPG-A02] Authentication denied. User jdeboer8@tpg.com.au is banned from using SMTP AUTH due to previous abuse. Please verify that your email address is correct in your account settings and try again. I have checked that my Email address is correct

Opened Thunderbird yesterday afternoon - all as normal no problems, nothing wrong. Opened Thunderbird last night - all accounts and emails disappeared TB asking for "new account setup" Tried to resolve by renaming the default profile to my profile Every time I set the new profile to "default" and restart TB reverts to the original default?

I have 2 installs of Thunderbird on 2 different desktops accessing the same IMAP account.

On one machine I have:

  Automatically delete junk mail older than 3 days

On the other it is:

  Automatically delete junk mail is unselected.

Which has priority?

I am seeing junk mail from over 30 days in there so I'm guessing that if one installation does not automatically delete junk mail, then none of them do. Does the longest duration take precedence?

Thanks

I POP from a google account. Lately Google has been refusing access saying

On 5/20/20Toad-Hall helpfully advised:

• If you use POP or Imap and use 'Authentication Method' = Normal Password, then in gmail webmail, you have to set up to use 'less secure mail' option even though it isn't less secure. It's just gmail scare tactics. You will still find gmail will block the account from accessing server on random occasions forcing you to access webmail and reset that option and usually they want you reset passwords and sometimes use 'Captcha' to get access. They claim they are only safe guarding your account.

• I strongly recommend that you access the Account Settings and select 'Authentication Method' = 'OAuth2' and also do the same for outgoing smtp settings. Then restart Thunderbird and the first time Thunderbird needs access to emails you will be prompted by gmail to enter email address and normal password to confirm you really are you. Then gmail applies an OAuth2 token which is stored in same place as passwords. From then onwards access to server will use that token. You should get a lot less hassle from gmail. But please remember, that you still use normal password when needing to access webmail.

But the incoming authentication was already OAuth2, and I can't see how to change the authentication on the outgoing server. -Please assist.

I keep getting a prompt from Windows Defender regarding a security threat from my email : C:\Users\MYUSERNAME\AppData\Roaming\Thunderbird\Profiles\3a9dgcsq.default-release\ImapMail\MYDOMAIN\INBOX->(part0131:Shipping_Documents.docx)

I chose Windows Defender to remove this threat, but nothing happens. I have tried to search for the file name, and also tried to look into my inbox, even deleting mail in the inbox with attachments. I then cleared the log of Windows Defender, but this threat still shows up.

I am unable to locate this file. Please advise as I am desperate.

Thanks!

New issue after Thunderbird update 91.8.1., running MAC OS-X 10.13.6 High Sierra. My IMAP inbox stopped getting messages and just hangs. When I click Get Messages I get the spinning blue wheel. Down at the bottom of the window it says that it's connected to the imap server but nothing happens except the spinning wheel. The POP accounts are working fine. I checked with the domain host and nothing has changed on their end. I've had to resort to webmail for this account which is problematic. Any suggestions and solutions are appreciated. Please help! Thanks

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a password. I typed it in... twice. Once, then confirm. Now, I can't enter my email no matter how many times I type in the password. I've tried resetting the password by going to chrome://pippki/content/resetpassword.xhtml. It says password was reset but nothing has changed, it did not ask me for a new password, and I still can't get in. Frustration has set in. Thank you for any help you can give tome.

I have tried just about everything I can think of as well as read through various similar posts in the community, but there doesn't appear to be an actual solve in the settings to enlarge the font size of the message list view as well as the folders on the left-hand side.

Please see snapshot for reference. If I'm unable to adjust this, then I'll just move to a different email client because this font is just too small and I don't want to revert to having to adjust the resolution settings only to read email each time.

Thank you for any help/guidance you can provide!

I accepted the upgrade of Thunderbird 78 and after that I cannot send emails. I can receive, but not send. I have checked with my provider, RCN and all is well on their end. I have checked with my security NORTON, and all is well on their side, even disabled the firewalls to prove it. So, there is something stopping email on Thunderbird side. I am not a techy person, so I need some serious guidance to know what to look at or to look for. and I am very very frustrated at this time. Thank you.

I am unable to upload the pdf of the snip for you review: It Reads: Sending of the message failed. The message could not be sent because connection to Outgoing server (SMTP) smtp.rcn.com failed. The Server may be unavailable or is refusing SMTP connections. Please verify that your server (SMTP) settings are correct and try again.

Thank you for your assistance.

I open the page that lists my posts: . . ./user/mjbower/questions. I cannot see where/how to delete almost duplicate posts.

Please provide complete path to delete posts.

in Thunderbird I have several email accounts like [edited] @cox.com and [edited] @yahoo.net. on only one of these accounts all of the information is in frames. The other accounts work fine. BUT in one of the accounts all information appears in windows frames. How can I remove these red frames from all of my e mails in this one account?

/edited emails from public forum.

When you go to preferences>Privacy & Security and you click on Learn more about the privacy issues of remote content (or any other further information which is in a blue font) you get a page that says Secure Connection Failed When you run diagnostics you find that Google Location Service Key and Mozilla Location Service Key are missing Please tell me how to resolve these 2 issues

Hello,

Whilst helping a friend recover data after she killed her laptop, my Windows 10 will no longer boot.

I have tried the steps in various posts to move my profile to another TB installation without success. The version number on the crashed machine is 68.7.

Can anybody suggest how to recover my email? The only thing I can see when I move the profile is some of my email account names, but none of my local folders.

I hope to fix the crashed PC, but I need access to my past email.

Windows 10 Pro v. 21H2 - Thunderbird v. 91.8.1

Windows Security: 4/13/2022 - detected 14 Severe Threats from inbound emails infected with Trojan:HTML/Phish.RA!MTB. 4/14/2022 - detected 23 more since then - "only" 27 more, because I stopped opening Thunderbird except when absolutely necessary..

By that time, Outlook 2016 was also up and running on the same computer and receiving the same email account's messages.

When Thunderbird is shut down, not one Severe Threat is seen by Windows Security. Outlook does not allow infected messages to get through. The moment I open Thunderbird, the virus flood begins with pent up fervor.

Conclusion: Thunderbird has severe security issues. Not Windows. Not Outlook.

With respect, what's going on?

Thank you, rsw1941

Is Thunderbird an "insecure app" from Gmail's viewpoint?

Two recent emails from Gmail state on 30 May 2022 "insecure apps" will no longer work with Gmail. Despite warnings, Gmail don't state if Thunderbird is an insecure app, are they trying to force users onto their clunky front end through fear and misinformation? I have been using Thunderbird as a front end for Gmail for at least 15 years and never had security issues.

Login to Facebook and Nextdoor and probably many more social media platforms can now be done with your Gmail password. Both of those social media platforms have real security issues; therefore I find Gmail's advance warnings contradictory in the extreme.

To reiterate wil Thunderbird be affected, if so can its configuration be tweaked allow continued use of Thunderbird as a Gmail front end after 30 May 2022?

Thankyou, Rich

I have four Gmail accounts linked to Thunderbird and have just had the message from Google about OAuth2 starting in May.

I have read I need to change my server incoming and outgoing settings passwords to OAuth2 instead of normal password.

When I then try to send an email it asks for my Google password which I enter and all is okay. However when I try to use another email account on Thunderbird it again asks for the google password for this account and when I go back to the first email account it hasn't remembered my google password again.

Also to make it even more difficult it won't let you copy and paste the password into the google account.

Have I missed something here and it should remember each google password?