Thunderbird Support Forum

Hi dear community,

recently, a client company which provided me with an Exchange mailbox switched to "modern authentication", which caused my old configuration not to work any longer.

I tried to change authentication method from "standard password" to "oauth2", as I have done it before with others, but I face a weirdly display password prompt (see screenshot1), with no field nor "ok" button.

Moreover, console contains error messages (see screenshot2) that I am not able to understand, but which seem related to the same web content displaying.

I tested accessing the same mbox with Apple Mail and it worked like a breathe, so it does not seem to come from the provider.

Version I use is: Thunderbird 102.3.3, on macOS (11.6.2, also tested on 12.6 without success). Cookies are accepted in Thunderbird parameters.

Any help would be very appreciated - please tell me if you need further info to analyze.

Benjamin

I am using Thunderbird Supernova and am pretty happy with it. However, I cannot figure out how to specify a different time zone than the system timezone when creating an event. For example, if I just bought a flight that departs at 4PM London time and I am in Miami when creating the event, how can I create this event without having to convert that time to my current time?

Surely this is possible but I can't figure out how. Thanks for any help!

How can I remove donation POPUPS. I installed Thunderbird a few weeks ago. Because of the excellent working mailbox, I immediately transferred a donation and then received a friendly confirmation, but still those annoying POPUPS.

Two questions I need help with: 1. My old laptop died, could someone kindly let me know how would I find out if I had POP3 or IMAP settings in my TB Version 102.14.0. I have saved the Mozilla Thunderbird Folder from the old computer and I am trying to move data to a new laptop. I believe I need this to make sure I use the correct setting so I do not delete my old TB data files. 2. I see TB saved info settings shows verizon.net as host. I presume I use manual configuration and change to aol.com to find my TB data? Thank you.

I recently started donating and making monthly contributions because I'm a big Thunderbird fan but recently the entire program has become a mess and what once was simple to add an account has become torture and useless with nothing but errors and having to re-enter data, the find your settings automatically picks the wrong settings it's to the point I just want to find another mail client. Also note they need a simple "SUPPORT" link at the top of the main page and not loops of material to read

My problem now is the latest Thunderbird is impossible install with constant errors which end in dumping you out and losing all the data you entered. What the hell has changed?

After update to 102 message content is not available for the first mailbox in my list, other two mailboxes are ok. All accounts appear to be set up the same. Both old and new messages are affected. I'm using a laptop. Is this a known problem? Can I uninstall the update?

On my previous Macbook, I had set up a printer workflow that let me attach a PDF to a new Thunderbird message. It worked the same way as Send to Mail, but started a new Thunderbird message. (Print > PDF > Send to Thunderbird.) I seem to recall doing something in Automator when I set it up years ago, but for the life of me, I can't remember what. That Macbook drowned in January and was unsalvageable, and that workflow which I used constantly, was lost.

I just spend two hours scouring the internet, both Thunderbird- and MacOS-related sites, with no luck. Yes, I know I can save to PDF and then add it to a new outgoing message, but I had it setup so I could do all of this in one step from the system print dialog, and I do this frequently enough that I really want that functionality back. It's not as simple as dragging Thunderbird.app into the PDF Services folder; I've tried that.

Does anybody have this working on their Mac?

I have created a folder to show me all unread messages, but it completely ignores a number of subfolders, whatever I try. What is wrong with my settings? All IMAP folders are synchronized (theoretically, although Thunderbird also not always syncs everything, but that's another issue).

Thunderbird 102.7.0, 64-bit, Windows 10.

I just fell over this today but it may have been around for a while.

I have lots of email accounts. It was great when TB starting properly supporting a per-account (outbound) SMTP server, however, this seems to have newly broken. I fell over it today, but I don't reboot things for ages so I cannot pinpoint the start.

Here's the issue.

I have accounts on many mail servers, many on the same (mainly att.net, and gmail.com, as it happens).

Each one of them, to send mail, wants me to log in with an individual sending address. Fair enough. This used to work just fine.

However, suddenly, just the att.net addresses are broken. What *seems* to be happening is that the same, single login address is being used for all N accounts. Naturally, this breaks when the login address doesn't match the one on the From: line. So I have to futz around, fiddle around, and so on, and then things work. (I.E. I change the TB settings so that the outbound SMTP auth login matches the From: line, have to re-enter the password, and only then will the message be sent.) So if I have two accounts, x@att.net and y@att.net, only one of them (at a time) "works" with att.net - it's whatever I successfully used last. If I sent mail from x@, this address is being used (and it's in the account settings field. over-riding what was there before), even if I send mail from y@. Or z@. Etc. If I change the SMTP auth address to y@, then that account works perfectly, but x@ doesn't. And so on.

Now the weird part is this: my Gmail addresses still work perfectly. I can send from all of them without changing a thing.

The only thing I can see is that Gmail is set up to use oAuth, and att.net is set up to use 'normal password' (via SSL, so I'm not that bothered about security).

Did I unknowingly manage to break something? Is there a new tweak? Help!

Jonathan

Thunderbird emails work fine except cannot open any videos included with the email. This problem suddenly occurred as previously it was not a problem. Nor certain but it may have resulted from updating to most current version of Ubuntu.

In Thunderbird, I keep getting a message telling me that Thunderbird can't update my program and telling me to download Thunderbird. I have done this, and when I go to About Thunderbird, I am told that I am using 102.3.1 (64-bit) and that my Thunderbird is up to date. But I continue to get messages telling me to download Thunderbird. How can i stop those messages?

Hello and Thanks,

Windows 7 Pro ProtonMail VPN Bridge (Proton says ThunderBird works with their Bridge program) ThunderBird 102.7.0

Numerous received e-mails (especially threaded e-mails) are presenting wrong text in received e-mails, while depicting proper titles from the original sender, the contents are not the e-mails sent.

I have done a partial screen grab, please note the sender's name, an individual, not Von's Grocery Store sales receipt. The contents of the received e-mail name and the store are not the same.

The 3 red arrows on the left side, point to the received e-mail sender name, while the red arrows on the right point out the corrupted e-mail content sender name. Not the same!! Those 3 e-mails should contain Art's 3 different e-mails he sent me, the same Von's receipt repeated 3 times.

In that particular thread, three subsequent e-mails are thusly corrupted, each presenting the same content as the other two. Three corrupted e-mails sequentially. Also, when I click on those e-mails, ThunderBird locks up for upwards of 10 to 20 seconds, screen is low-lighted. However, in the ProtonMail e-mail client, the received e-mails are not corrupted.

The only way I have been able to work around the problem and be able to recover the corrupted e-mails, I delete the corrupted e-mails in ThunderBird, (settings don't delete e-mails) but not on the ProtonMail server, which moves the ThunderBird deleted e-mails to the ProtonMail TRASH folder. I deinstantiate ThunderBird, close it. Then I instantiate ProtonMail client, logon, move the trashed e-mails back into the InBox, which then moves those e-mails into the ThunderBird InBox. Otherwise those e-mails in ThunderBird are unreadable and essentially are lost.

I suspect that the corruption is being caused by ThunderBird folder COMPACTING. The e-mail corruptions began to appear after enabling auto-compacting. Several of my friends claim that they too have experienced these type corruption problems with prior versions of ThunderBird, were forced to disable the compacting setting to resolve the problem. I have disabled the COMPACTING as a test.

Any ideas? How to fix aside from disabling COMPACTING?

Thanks in advance - Fractal_One

Hey everyone,

I don't know if I am missing something here but on my Windows 10 machine I am seeing the E2EE tab in Account Settings (as I should), however, I can't see it on my MacBookPro 2020, M1. I could see it before but now I can't... I wish to add a key pair to one of my accounts but I can't. I tried using the key manager and generated a key pair for the account I want but when I draft an email it doesn't let me use OpenPGP...

The question is simple. Why am I not able to choose where to install Thunderbird? I've tried running the install file as administrator and that had no effect. I'd just like to install the program somewhere other than my C: drive. Why is this not possible?