Thunderbird Support Forum

Hello,

I use Thunderbird for all my email addresses, have for years. Never had an issue until today. I've been offline all weekend and have not received an email to any of my addresses since 04/29, 3 days ago. Is Thunderbird down? If not, how can I fix this?

Thank you

Thunderbird usually performs very well for me. Although sometimes a new email is received showing a weird timestamp that is obviously incorrect. As an example, right now the time of day at my location is 1:18 EST. So far, my received emails today have times ranging from 5:03 am to 1:16 pm. Except for one. It shows today's date but 5:31 pm. A time in the future. If I look at that same email on my iPhone, it displays a more acceptable time of 9:19 am.

This started occurring about 2 months ago and happens about once a week. All from spam. So this is no big deal but I'm curious why. Does anyone have an explanation? Thanks, Reeka

Hi, Please bear with me, I understand very little! In 2012 the business I work for was taken over by a new boss. The previous one set me up with a new email address which he set to be used with my gmail account.

My new boss wants to move clients but my email account is not included in the addresses she wants to move. Her email addresses are showing up on Eclipse. My email address/account isn't there. The previous boss was using Thunderbird. Is my email account there? Or does it need added to Eclipse?

I have no idea how to access or log in to Thunderbird to see if my address is there?

How do I find out who is hosting my email account?

I have no idea if I have explained this properly. I access my work email through my personal gmail (POP, IMAP???) but have no idea where it really "lives"!

The situation is bad for my hard drive, not enough room to import the outlook files into TB. So is there a way of moving the destination for the import function to another drive so I can collect my eamils to use in TB?

OR

Can I somehow split the import of the emails into 2 or three attempts then save to a memory stick step by step?

I am really stuck so any help I would appreciate please!

I experienced a problem with Thunderbird suddenly not recognizing my password. Kept giving me a notice that said my password/account had been "blacklisted". I've never seen that in 20 years. I called my local internet company, Comcast.net for help. He walked me through deleting and re-installing several times before it dawned on me that Bitdefender (anti-virus software) might somehow be blocking my password. I turned off VPN and unchecked all the boxes at Bitdefender. And I could suddenly reinstall Thunderbird e-mail addresses. HOWEVER, all the folders, which I think were stored locally (on my laptop) are gone. I had lots of stuff I use on a daily basis in those folders. How do I get them back? Can I get the back? My server is IMAP but I don't know if they were stored online or on my laptop. Somebody help me, please?

Changed password for one of my e-mail accounts, but can't find password manager. Help said in help menu, select tools, then options. When I select tools, options DOESN'T appear in the resulting choices. Tools is also supposed to be at top of Thunderbird screen, but I DON'T see it. How can I get fixed?

I like to quote the original email when I reply I have my reply above the quote. That part works fine.

However... it doesn't matter how I set the setting (i.e. "When replying place my signature"), it always ends up on the bottom, below the quote. Even when the dropdown says "below my reply (above the quote)."

When I hit reply, I'd like my signature there on top and then I can insert my reply above it. Now, I have to scroll to the bottom, below the quote, then cut and paste my signature where I want it.

Am I missing some setting somewhere"

Thanks in advance, John

Q: How can I find messages in TB that contain invitations to events? I'd like search quite many mails to find invitations that contain (at best all, or at least unprocessed) events. Preferrably with no etra software besides TB and possibly add-ons.

TB version: 91.8.1

What I have tried so far: (a) edit / find... / search messages: I see no way to achieve this (b) addon "Filter Messages": same as above (c) suggested addon "Filtaquilla": seems to provide actions with found messaes, but not enhance search. (d) inspected plain message source: invitations seem to contain multiple entries for "Content-Type", the last of which is "Content-Type: text/calendar". However, this line does not seem to be part of any searchablefields in (a-c).

Thanks in advance!

I found and archived thread with this Subject-title. First the answer was directing the user to de guide about 'Server settings'. Of course I have been there. I have set up Thunderbird with POP3 accounts en did NOT check the 'Leave mail on the server'-setting as it is by default. This way - if I'm not mistaken - the mail is deleted after download. But all the mail is kept on the server en is not deleted. I've worked with Pegasus too and at that time all (POP3-) mail was deleted after downloading. So I presume the server-side of my provider is set ok. So what do I have to do in Thunderbird to automatically delete downloaded mail? I don't think this has anything to do with the version of (automatically updated) Thunderbird, but I work with v91.8.1 (64-bit) Thanks for any help or suggestion.

Hello friends, is there an updated way to disable the daily update notification window that appears? ("A new Thunderbird update is available")

I currently don't wish to update Thunderbird, and the published methods don't work any longer such as changing app.update.doorhanger in config.

Is there a newer way to disable these notifications, or is a backgrade required?

Thanks for your time

Thunderbird email is not recognizing my password - it has worked for years and tonight I cannot download mine or my husband's emails. It says my password does not match, but I have not changed it!

Suddenly .... Folders show that they contain messages but the message list window is empty. If I '"repair folder", the list of messages is restored. But i have to go through that painful process for each folder, and i have many accounts and folders. And if Tbird is closed and reopened, the problem still exists - even 'repaired' folders do not display their messages.

Version 91.8.1, Win 10

I have only ever had one email address on Thunderbird for the last 17 years or so and now I have added some more email addresses. Each email address is listed on the left, however, in other email platforms there is a generalised view with inbox, sent., deleted etc., on top of the separate email addresses so that you can see what's come in or gone out without going to each address and dropping down the menu on each one to see if you have emails. Is there a way to arrange this so that one has a general view of all one's email activities on top of the individual addresses just as they have in Outlook or Apple Mail please?

I have a hotmail/outlook account configured as IMAP. Some mail is directly retrieved in the junk folder. Since some legit emails go to the junk folder I always have to browse the folder in order not to miss important mails. Luckily, 90% of my junk mail has always the same reply-to field, so there is a very simple pattern to implement in the filters which would let me get rid of the real 90% of the spam. But then the surprise... the filter I defined, only works when manually run on the junk folder explicitly. This is useless, of course. I feel stupid but I cannot get it to work. So I am asking here how can I accomplish this very basic task. I believe I am missing something...

Hi all :)

thunderbird --profile /path/of/profile

How to keep doing it ?

Thank you in advance for your help :) With adelphity estebann

I have been getting this for a month or so. Thunderbird checks all 4 email addresses I use with my PC (I have one for mail, and 3 I use only for e-transfers between banks). This popup always shows one of the banking addresses. When I click Next is asks me for email address. No matter which one I put in, it fails. So now I just accept that I must X it off every time I start Thunderbird. I use MailwasherPro to check all my email every 10 minutes and reject all the mail I have blacklisted. I think it uses iMap to check the mail, then Thunderbird uses POP to down load mail and delete it from the server. I just checked my password for the troublesome account and found it was incorrect (?). I corrected it but I still get the Google popup. I've gotten used to having to X off the popup before I can read or write mail, but I'd still like to solve the problem. I tried the suggestions in the replies to the 2020 question, but no luck.

I use Google calendar, which supports tasks and I get the message "Please select a calendar that supports tasks" in the today pane under the tasks window after I eliminated the Google calendar provider add-on. All the menu items for tasks are greyed out. Google calendar supports tasks. When will this be fixed?