Showing questions tagged: Show all questions

Address transfer to new Mac

I have bought a new Mac Air and I want to get all the email address off of Thunderbird on my desktop and put them on Thunderbird on the laptop. I have had to move most … (read more)

I have bought a new Mac Air and I want to get all the email address off of Thunderbird on my desktop and put them on Thunderbird on the laptop. I have had to move most of my files and items by Flash drive because when I migrated it the first time, I overloaded the laptop and had to start all over. So what file can I move from the library to get these on my new laptop?

Asked by Mac73 4 months ago

Last reply by david 4 months ago

How to Import from Outlook

If I try to import Mail Message in Outlook 2016, the progress will not proceed at 0% Both Outlook and Thunderbird were running on 64bit How to solve this? … (read more)

If I try to import Mail Message in Outlook 2016, the progress will not proceed at 0%

Both Outlook and Thunderbird were running on 64bit

How to solve this?

Asked by jssong6459 1 week ago

Last reply by Matt 1 week ago

Default username must include my domain. Thunderbird's default install doesn't include the domain. How to change username?

I have a domain, deskdata.com. For reasons unknown, I have to include the domain in my username for the POP3 mail servers. For example, when I use a web browser to log … (read more)

I have a domain, deskdata.com. For reasons unknown, I have to include the domain in my username for the POP3 mail servers. For example, when I use a web browser to log on, the server wants to see petrier@deskdata.com as my user name. Just using petrier results in a failure. I know this seems a bit strange but I was told to do this years ago and it's been working. Trying to install Thunderbird on a new Windows 11 machine has been frustrating as I'm almost there.

Asked by petrier 3 months ago

Last reply by david 3 months ago

Uninstalling and reinstalling - WITHOUT losing emails!

Hi, I am a new TB user, and love it so far :) However, I am on Fedora (new to that too) and installed it via the Fedora repository rather than Flathub. You don't ne… (read more)

Hi, I am a new TB user, and love it so far :) However, I am on Fedora (new to that too) and installed it via the Fedora repository rather than Flathub. You don't need to know that though, the upshot is...

I need to uninstall TB, and then install it again immediately (from another source). I spent WEEKS getting help from a coder who wrote me a python script and all sorts of headaches to get my massive 20 year email archive converted from mac into TB. So I have tons of nested local folders, and all settings set up nicely. I am scared of losing stuff, account details, settings, worst of all local folders and the emails contained in them.

Please can someone advise me how best to go about uninstalling it and reinstalling it while leaving my entire profile, emails, settings, accounts intact. Is that possible? Thanks

Asked by mozilla516 3 weeks ago

Last reply by Matt 3 weeks ago

issue while account setup in thunderbird

Getting an error while setting up the Thunderbird account Near Authentication if we select the Auto Detect option I can't move forward because the done option is not get… (read more)

Getting an error while setting up the Thunderbird account Near Authentication if we select the Auto Detect option I can't move forward because the done option is not getting high-lited if i click on retest it is getting error

Please find the attachments

Asked by SRH Global 3 months ago

Last reply by sfhowes 3 months ago

Moving Thunderbird to a new computer

After messing with it for about 8 hours I got it resolved*** I'm moving thunderbird to a new computer. So far I've created a new profile on a the new computer's… (read more)

      • After messing with it for about 8 hours I got it resolved*** I'm moving thunderbird to a new computer. So far I've created a new profile on a the new computer's G: drive and the program is also installed in a different folder on the G: Drive. (I'm planning to have two copies of Thunderbird on the computer). The other copy for different mailboxes will be on the C: Drive. I copied the profile from the old computer to the new computer's G: Drive in a separate location. When I open Thunderbird it lists all my email accounts in the moved profile but when I go into the inboxes they are all blank. I noticed if I left click on the inbox and go to properties it's showing the inbox location as the F: drive (which is where it was on the old computer) for example mailbox:///F:/Thunderbird/Profiles/......... I don't see a way to edit the inbox location. How can I change that so it's looking for the mailboxes on the G: Drive instead of the F: Drive? The path is also a little different between the two computers. The old computer was: F:/Thunderbird/Profiles/........ and the new computer is G:/Thunderbird Data/Profiles/.........


Also I don't know if this makes any difference...On the old computer a 32 bit version of Thunderbird was running even though it is a 64 bit computer. The new computer is running the 64 bit version. They are both updated to the latest Thunderbird release.

Thanks

Asked by junkmmc 3 weeks ago

Last reply by david 3 weeks ago

Can’t get Thunderbird -password problems meant that my last email in was 11Oct 2022

I have had thunderbird for years and donated. I had a password request in late 2022 which failed so my last inbox item was11/Oct 2022. I would very much like to recover m… (read more)

I have had thunderbird for years and donated. I had a password request in late 2022 which failed so my last inbox item was11/Oct 2022. I would very much like to recover my system for Geoffrey@dunard.uk

Asked by Geoffrey13 2 months ago

Last reply by Matt 2 months ago

Can I revert to Version 102?

After having tried to learn to love Supernova for several months, I cannot. In fact, I have come to loathe, despise and detest its user interface. Are there settings in… (read more)

After having tried to learn to love Supernova for several months, I cannot. In fact, I have come to loathe, despise and detest its user interface. Are there settings in Views that will give me the old look and feel? Is there a skin I can download. If I cannot I will leave TB after decades of use even if I have to go back to (shudder) Outlook.

Asked by rabbit 5 months ago

Last reply by Matt 5 months ago

Thunderbird interface with the ISP I use for email

For many years I have had an email account with Great Basin Internet Services in Reno, Nevada (I used to live in Reno). For the last 15 or so years I have used Thunderbi… (read more)

For many years I have had an email account with Great Basin Internet Services in Reno, Nevada (I used to live in Reno). For the last 15 or so years I have used Thunderbird on my computer to retrieve my emails from GBIS to read on my computer, store, forward, etc. On Tuesday 12/19/2023 around 10 A.M. I stopped receiving my emails on my computer and also on my smartphone (Galaxy S 8). I spoke to the GBIS tech people and they say that my account is working fine on their end so they suggested contacting Thunderbird to see what changed that might be causing my emails to not download properly from the GBIS account. So I am looking for some direction as to what may have been changed to stop the emails from coming to Thunderbird. Obviously I can't receive any emails right now. You can text me however. Mike Kimball [removed phone# from public support forum] (phone and text)

Asked by Mike 4 months ago

Last reply by sfhowes 4 months ago

setting Thunderbird setup display

I want to see 3 things on the main screen: -my local file structure -list of received emails that I have not yet files -a pane to view an email I select I have has this … (read more)

I want to see 3 things on the main screen: -my local file structure -list of received emails that I have not yet files -a pane to view an email I select

I have has this setup on many versions for over 10 years on many machines and now I cannot discoverer how I can access it.

Asked by agrossfarm 4 months ago

Last reply by david 4 months ago

Thinderbird importing Inbox sub folders

Migrating from an old laptop to a new one. Tried using "Import/Export" utility but the resulting .zip file is too large (~4.0gb). We got the bare bones Inbox folder but … (read more)

Migrating from an old laptop to a new one. Tried using "Import/Export" utility but the resulting .zip file is too large (~4.0gb). We got the bare bones Inbox folder but none of the sub-folders. How can I copy them over to the new machine if the Import Manager won't recognize the .zip file?

Asked by turbo4kq 3 months ago

Last reply by Matt 3 months ago

Moving from Portable TB to Installed version

I installed TB 115 portable to review it. I now have it all setup and configured to my liking. Now I want replace my installed v102 with the new portable ver. My plan … (read more)

I installed TB 115 portable to review it. I now have it all setup and configured to my liking. Now I want replace my installed v102 with the new portable ver. My plan is to upgrade to installed from 102 to 115.5.2 (same as portable). But what files/directories do I need to move to do this? I have the Installed ver on C: (Win10) and the portable on D: .

Road map please.

Asked by fulton1 4 months ago

Last reply by david 4 months ago

Help with IMAP synching my suddenlink email to local folder inbox

I lost my password and had to remove and readded my Suddenlink email, which autodeletes emails past a date and size. I want to have it sync with my local folder inbox onl… (read more)

I lost my password and had to remove and readded my Suddenlink email, which autodeletes emails past a date and size. I want to have it sync with my local folder inbox only so i can ignore the autodelete off of suddenlinks inbox

Asked by brocknoah22 5 months ago

Last reply by Matt 5 months ago

I have followed through the troubleshooting steps, but Thunderbird still doesn't connect to google. The imap connection times out.

I migrated from a working profile when I upgraded from FC37 to FC39. I can see all the email that was in my account at the time I upgraded, but new messages aren't showin… (read more)

I migrated from a working profile when I upgraded from FC37 to FC39. I can see all the email that was in my account at the time I upgraded, but new messages aren't showing up. I have tried both imap.gmail.com and imap.googlemail.com. I saw each in some place or another. I am not being prompted to authenticate which I suspect is the source of the problem.

Asked by Kirby Kirby 4 months ago

Last reply by Matt 4 months ago

Having trouble installing 115

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What… (read more)

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What do I do?

Asked by James Brink 4 months ago

Last reply by MU 4 months ago