Thunderbird Support Forum

It isn't a question I'm afraid, but an observation. I am getting ready to finally leave thunderbird behind.

I've been with TB since windows stopped their IE many years ago. The first few years were good - hence small donations now & then.

I'm now a disabled pensioner & need to rely on my electronic items. Also, I can't keep up with TB constant stoppage of accounts "New passord needed" etc, which, when we could get contact with them, was told "taint us mate,,, must be the Microsoft", but upon checking, there was never, ever a problem with MS. It's got to the point where I can't get access to half of my accounts, or can get access to some, but not send,,,, or receive messages,,,, etc etc.

Now I can't get contact with them for help. I would have thought, someone in this business would have a direct email address where we can ask specific questions.

If I can't get help to use your product, it's a shame & I'm seeking an alternative.

Outlook Mail no longer working on TB. I am using the latest Supernova update. Had to revert to POP which I prefer not to do. Is anyone else experiencing same? Hope this can be resolved.

Thunderbird build: 115.6.0 (64-bit) My "deleted messages" list shows 3 messages from the last two days. I have lost all other deleted messages and I cannot find anything in Account Setting or Settings that can stop it doing that. This has been going on for weeks.

I added another e-mail account to "Thunderbird 115.6.1" but its not being displayed in the column on the left, how can I get both accounts to show up? It does show up in the account settings. Thank You for your help! I LOVE THUNDERBIRD, been using it for years, EXCELLENT Program keep up the goo work! :-) Call Keith aka NiceSeeingYou

After crash, I had to reinstall Windows. After I enter correct address and password, Thunderbird won't connect. I suspect that my two party authorization set up with mail.com is the problem. Thanks

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to a new location it gets deleted. No undo function available. What was highlighted is just gone permanently. I try to remember to instead copy and paste then delete from the former location but I keep forgetting and lose everything. Entire paragraphs I wanted to relocate. If I do try to copy and paste it doesn't paste on the first attempt. It pastes the second time.

At this point I think I have to switch to Webmail for sending out an email. I just can't deal with broken Thunderbird any more.

Hi,

Hoping someone can help, I'm setting up my Gmail account and have copied all the settings over exactly from my old laptop and have generated a new 'app password' in Gmail. Thunderbird pops up a Google login page then it is saying it can't connect to the server. Everything is working fine on my old laptop with configuration exactly the same (except for the use of older but still active app password).

I don't think Google allows me to see my old app password, only generate a new one, but as the new one won't work I'm thinking that maybe Google somehow knows I'm using POP email on two machines and won't allow this until I delete the old app password. Does anyone have experience of this? Just don't want to delete the password in case it stops working on both laptops! Also note that I don't want to disable 2 step authentication as this makes my account less secure and it has been working fine for years with this enabled.

Thanks!

I have a folder called "Sync Issues," that has two subfolders. I did not set these up and I can't delete them--I get the message "Command Argument Error. 11.". I'm running TB 115.6.0 (64-bit) on Windows 10 Home. Email is MS Outlook (web version). No add-ons, security software Windows and Malwarebytes.

TIA

Running Thunderbird 115.6.1 (64-bit) on Windows 10. I can add an EVENT to any of my 5 calendars in the dropdown. But when I try to add a TASK, only 4 calendars are offered. Naturally, it's the missing calendar (xxx@gmail.com) I need!

Suggestions would be deeply appreciated.

Thanks, Jeff

I use Thunderbird for my email. I have two computers and have donated on each on of them over the last few weeks. The Donate page appears when I am in my email and takes up the bottom half of the display. How do I get rid of this and stop it from coming back? Thanks for your help. Gary

This am my Windows 11 pc had restarted, as it did yesterday also. No icon for Firefox, got a message saying Windows could not access something. Looked for FF in my apps, not there, so downloaded it, now working. Then clicked my Thunderbird icon in the tray and got a virtually blank screen that I have never seen, nothing from my account, no menus, just Thunderbird blurb on the right side and a big Donate button. Looked for TB in my apps, not there, so downloaded it, still as above. PLEASE HELP> I am NOT someone who can go into files etc etc and am desperate to get my TB back again. Many thanks, Gillian

Hi My gmail (imap) accounts still keep ALL erased emails on my hard drive (now about 200GB size). My laptop is about to be paralyzed. How can I finally erase the mails, so they are gone?

So, basically, I am using the latest version of Thunderbird and a Gmail account

I am having issues when it comes to the client staying connected to the server- big issues. Sometimes, it can take me up to an hour to download just two messages from the server. My internet is fine, and while browsing I don't have any issues- it's just with the email client

I thought about using the safe mode without the ad ons to see if that would help, but then I remembered that I didn't install any, so no, it probably wouldn't

Any ideas?. I'm not expecting lightning speeds, but 5/10 minutes would be a huge improvement on almost an hour wait.

Thanks

Thunderbird opens and is permanently trying to re-open a previous tab, with the oscillating dots. It will not respond while trying to do this. How can I close this tab?