Thunderbird Support Forum

I can not change password and connect to my gmail account after changing password. I try also change it in password managaer in settings

Polecenie STAT się nie powiodło. Błąd pobierania numeru i rozmiarów wiadomości. Odpowiedź serwera poczty pop.gmail.com: [AUTH] Invalid credentials.

I'm using Thunderbird 115.9.0 (64bit) on Linux Mint.

Yesterday, I performed a complete reformat and upgrade to the latest version of Mint and I've been struggling to read emails in Thunderbird ever since. The text in the emails I receive is absolutely tiny - I'd say it was almost impressively small if it weren't so infuriating.

I've included a screenshot example of what I'm talking about. Note the size of the subject line at the top to see the disparity.

I've scoured the support pages and carefully followed the instructions given, but the aside from increasing the font of the program itself, there is no change in the text size of the messages themselves.

Any help you can provide will be greatly appreciated.

Upon initial setup, Thunderbird says the ISP is recognized and auto-populates all the settings. Well of course these settings don't work and I'm unable to log in and receive some sort of message saying it didn't work. If I login using a browser via cellphone, I'm provided with the list of settings to use with email clients which is as follows:

Domain: @hot.rr.com SSL: On for SMTP and IMAP Protocol: IMAP Incoming Server: mail.twc.com Incoming Server Port: 993 Outgoing Server: mail.twc.com Outgoing Server Port: 587 Requires Authentication: Yes, or checked

Using these settings in manual configuration results in receiving the "Thunderbird Failed To Find the Settings For Your Email Account" message. The only difference between the settings that were auto-populated and the settings provided by logging in via web browser on a cellphone are the incoming/outgoing servers. Auto-population had them as mobile.charter.net, and they're listed as mail.twc.com by the email provider to use with email clients.

I'm trying to solve this problem for someone else and they happen to have the same email domain as me so I can fiddle with it without having to be at their computer with their passwords, etc. Presumably if I'm able to find the solution it will work for both of us. I don't normally use Thunderbird or any other email client, I just use web based email but they prefer to use a client. However, I'm doubtful that it will work considering the fact that settings provided by the email provider don't work.

Any input is appreciated.

Can one have Thunderbird with the following privacy rights? • Erase my Personal Data now and in future; • Cease the processing of my Personal Data from the moment it begins; • Restrict the processing of my Personal Data from the moment it begins; • Do not sell or transfer otherwise my Personal Data to any third party at any time, including Amazon, for example. Is there a way to have Thunderbird and one's privacy rights respected? Perhaps installing Thunderbird without its email function? Please advise. I would have no objection to the entire Thunderbird array of apparently wonderful parts should what reads in its Privacy terms document as fast and loose personal data collection and flinging about -- with all due respect to all of you otherwise.

G. Melville

I do like to work with Thunderbird - 115. At the moment there is one issue - for me very important - that prevents me to work with it. Since the last time TB executed a "compact folder" process i cannot recover the "compact away folders). I have indeed found the folders and everytime i copy them back in the profile, tb is filtering the "compacted folders" away again! To mention here is that i have turned off the compact process in the settings. It is indeed a bit frustrating. Even if i delete the account in question - in this case iCloud - and reinstall it with a new password, the folders will appear in my folder list and disappear after a few seconds...! Is there a parameter/filter that have to be turned off manually in the profile to reolve this issue? Please help - otherwise i will have to continue to work with Apple Mail - which is against my purpose. Thx a lot.

hey guys - just made a donation to you guys. not as much as i'd like but still trying to help you guys out.

was wondering, do you have any merch? i'm a big guy - it'd be awesome if you guys had some nice soft t-shirts we could rock when running around town to help promote your product. i say soft bc people tend to wear more comfy clothes vs itchy cheap t-shirts. anyway - i'd LOVE to get my hands on a t-shirt or a cap to rock around town for you guys.

happy holidays you rock stars and i hope to hear from you soon.

like i said, i'm a big guy - at least a 2xl guy - i'm 6'3" 255. i have a table muscle to contend with so the 2xl helps. :-) can't help it - i love me some tacos! anyway - take care and let me know.

kind regards from john in dallas, texas

Hi SInce upgrading my Thunderbird to the latest version, I cannot show the full body of search results which are in the local folders. When I select a specific email on a date shown tries to display the body but the screen is completely empty. If I browse the same local folders I can view bodies perfectly. The workaround I am using is to note the date of the emails I've found from the search and then find them individually by browsing the folder contents.

hi since thunderbird updated (115.6.1) when I want to print or forward an email it includes tons of message data that I do not want So to print a 3 line email I need two to three pages for unnecessary message data. how do I get rid of that. It never did it before.

Also at least 3-6 times a week I have to reenter all my passwords with hotmail, which is very tiresome, and sometimes it tells me it has been entered too many times

Help please Gwynne

For several weeks I have had to go to webmail to get mail. It is there, but Thunderbird is not downloading it regularly...only sometimes. I have uninstalled T, and re-installed it several times. Sometimes this made a difference and downloading resumed, but for the past 24 hours no mail has downloaded. It is time to quit T?

Was just updated to version 115.5.1, and I had held off posting this question until after the update, hoping the issue might be resolved... but it's as bad as ever.

Tbird abruptly became very slow to delete/display messages; not with the last update, but a couple of updates previously. I have been in the habit of working my way up the list from the oldest to the newest, and as I hit "delete" and "up arrow" to view the next email, it's a slow, laggy process. Both emails remain highlighted for a second or two, the old email continues to display, then the deleted email drops out, and shortly the new one displays, the whole process taking a bit over two seconds... to move from one email to the next, a process that used to be nearly instantaneous. No idea exactly when that changed, but it seems to be a process that's getting worse with time.

Any ideas on what I might be able to do to get my original level of performance back? For what it's worth, this is a new machine, insanely fast compared to my older one, and Tbird is the only app where I'm encountering this kind of slowness issue. Everything else is astonishingly faster by comparison... but Tbird remains laggy and slow and I've no idea where to start looking for reasons for this. Don't even know what kind of information to post here that might be useful in diagnosing the issue - - tell me what's needed and I'll do my best to get it. Thanks in advance! I *really* don't want to change email clients after all this time!

I spent a few hours trying all the suggestions that i found by searching. Why is it so difficult to simply DISABLE FOREVER the threaded sort that so many of us find painful? Why can't we have a simple way to tell Thunderbird: "never ever sort by threaded"? As a last resort, i am currently searching for old versions of Thunderbird.

I am on a new install of windows 11 (from new windows 10). I can log into Gmail on the browser(Firefox) fine. I set allowing cookis and all the other stuff I could find but I can NOT get gmail to work.

Also when I try to send an email (new message) it comes up with Newgroup where the recipient email should be

Since yesterday afternoon ( March 26 ), I have been unable to send emails via Thunderbird but I can receive them. When I attempt to send an email I get an error message as shown. Could someone assist me in resolving this problem