Email

My thunderbird email is linked to my Virgin media email. Suddenly Thunderbird has stopped working, so cant send or receive messages. Any ideas - the virgin email is worki… (read more)

My thunderbird email is linked to my Virgin media email. Suddenly Thunderbird has stopped working, so cant send or receive messages. Any ideas - the virgin email is working fine.

Asked by Vibeke walsh 5 months ago

Last reply by david 5 months ago

disappearing emails from inbox

For the last few weeks emails in my inbox disappear after 2 weeks. Just from sues@getwell.org.uk and not from my other address sue.saunders@myphone.coop This is happening… (read more)

For the last few weeks emails in my inbox disappear after 2 weeks. Just from sues@getwell.org.uk and not from my other address sue.saunders@myphone.coop This is happening on all devices where I view emails - laptop, tablet, iphone and even when I go to the webmail on 123-reg where my getwell.org.uk domain is registered. I have talked with 123-reg and they can't work it out - said it must be something to do with Mozilla. Can you help please - there's info in those emails I need!! Many thaks Sue

Asked by sue.saunders35 5 months ago

Last reply by david 5 months ago

Threading keeps coming back every time I switch it off.

I turn off threading in my inbox. It turns itself back on. There is a plentiful supply of discussion here about the inept enforced threading which happened on an update.… (read more)

I turn off threading in my inbox. It turns itself back on.

There is a plentiful supply of discussion here about the inept enforced threading which happened on an update. There is a lot of info on turning it off with view ->sort-> etc etc.

But it turns itself back on.

Threading is ghastly, I don't ever want to see it, but accepting that someone somewhere likes it, at least make sure that when it is turned off it stays off.

Horrible.

Asked by BugFatigue 5 months ago

Last reply by david 5 months ago

Copying local folder into inbox (hotmail)

I am about to lose access to my work gmail account (new job). I used Google Takeout to download all my emails in .mbox format. I then used Mozilla Thunderbird (with the I… (read more)

I am about to lose access to my work gmail account (new job). I used Google Takeout to download all my emails in .mbox format. I then used Mozilla Thunderbird (with the ImportExportTools NG add-on) to access the emails. They are currently available in a folder called WorkEmailBackup within my local folders section on Thunderbird.

I would like to add these emails to my pre-existing personal hotmail account. I have set this account up on Thunderbird. However, when I drag the WorkEmailBackup folder into my hotmail inbox (in Thunderbird), not all the emails are copied over. Thunderbird says there are 7730 emails in the WorkEmailBackup folder, but only 2212 will copy into my hotmail account. I have tried several times, but the transfer always stops at 2212 emails, and I can see that emails are missing. I have also tried highlighting the emails individually (rather than copying the whole folder), but have had the same problem.

Please help :(

Asked by emcollier 5 months ago

Last reply by sfhowes 5 months ago

Can't export contact list

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, m… (read more)

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

Asked by jmuenzfeld 5 months ago

Last reply by david 5 months ago

email ?? cant send or receive emails

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out … (read more)

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

Asked by joelliott.x 5 months ago

Last reply by david 5 months ago

mail sent with invalid address now completely lost, not amused

spent a long time typing a complex mail, and due to the way the new version (115.5.0) does things, the outgoing address had a . on the end of it that wasn't visible, beca… (read more)

spent a long time typing a complex mail, and due to the way the new version (115.5.0) does things, the outgoing address had a . on the end of it that wasn't visible, because it was obscured by a note that the send address wasn't in the address book, For years, I've had used BCC to get a copy back into my inbox, but now, with this latest version, if the send fails, it also doesn't forward the copy, so a mail that took over an hour to create is now lost due to the failure of the system, before now, a fail due to invalid address returned the item, so at least the body of the mail wasn't lost.

NOT impressed, this means I now have to change my system in order to not lose items by using the BCC option, it meant I knew that the server had processed the mail, now, I've no way to be sure it has truly been sent.

Asked by sgarry1 5 months ago

Last reply by Googlethunderbird 5 months ago

thunderbird not receiving any emails with malwarebytes vpn turned on

I just got malwarebytes vpn for cyber monday and now thunderbird isn't working unless its turned off. I've already added TB to bypass the VPN, I've added the ports 587, … (read more)

I just got malwarebytes vpn for cyber monday and now thunderbird isn't working unless its turned off.

I've already added TB to bypass the VPN, I've added the ports 587, 993, 465 to bypass the VPN as well - and nothing works until I turn the VPN off.

Its not just fetching emails when I try to check for updates it'll just never complete the task and just spin forever

am I missing something else?

Asked by Ricky Poon 5 months ago

Last reply by Googlethunderbird 5 months ago

Email help!

Hi, we started getting Thunderbird errors on both inbound and outbound messages when everything was fine earlier this morning on both. We are on Windows 10 running the … (read more)

Hi, we started getting Thunderbird errors on both inbound and outbound messages when everything was fine earlier this morning on both. We are on Windows 10 running the Thunderbird 115.5.0 (32-bit) Release.

Inbound error message: The STAT command did not succeed. Error getting message number and sizes. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later. Outbound error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) outbound.att.net was lost in the middle of the transaction. Try again.

Are you all experiencing server issues - I don't believe this is a configuration problem on my side?

Asked by Alison Zuniga-Bell 5 months ago

Last reply by sfhowes 5 months ago

Thunderbird not opening when scan to email

I have a cannon mf455-dw that is suppose to open the email client when you scan to email and attach the file. When it goes to open Thunderbird it fails. Is this common … (read more)

I have a cannon mf455-dw that is suppose to open the email client when you scan to email and attach the file. When it goes to open Thunderbird it fails. Is this common and is there are work around for this?

Asked by allen47 5 months ago

Last reply by sfhowes 5 months ago

version 115 forwarding email times out

Ever since upgrading to Thunderbird 115 forwarding email does not work consistently. I get this error very often Sending of the message failed. An error occurred while… (read more)

Ever since upgrading to Thunderbird 115 forwarding email does not work consistently.

I get this error very often

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Timeout - closing connection.

Learn more at
https://support.google.com/a/answer/3221692 p8-20020a05620a22e800b0077d6470241asm1303304qki.61 - gsmtp.

Asked by Dick Herbert 5 months ago

Last reply by Wayne Mery 5 months ago

Can I set up a dummy account rather than use a subfolder for alias email?

Hello, I would like to set up root level folders for my alias addresses rather than having them in subfolders. I have tried setting up a dummy email account, but the filt… (read more)

Hello, I would like to set up root level folders for my alias addresses rather than having them in subfolders. I have tried setting up a dummy email account, but the filter won't transfer emails to it. Is it possible to do what I want?

Asked by andy246 5 months ago

Last reply by Toad-Hall 5 months ago

Attachement missing

When I use a html signature with graphics, the recipients who can not receive Html, do ot receive the grafics, obviously, but also not any other attachment like a PDF fil… (read more)

When I use a html signature with graphics, the recipients who can not receive Html, do ot receive the grafics, obviously, but also not any other attachment like a PDF file. The same is sent but not received! in other words, our customer complain that we forgot the attachment, but we did not. If I resend without the signature, they receive the PDF file. If I reply with an attachment and have a previous signature with grafics in the feed, the attachement also disapears. The only solution is no grphics in the signature, but that is not a solution, just a quick fix. Thank you very much for your replies.

Asked by a.gross3 5 months ago

Last reply by sfhowes 5 months ago

Transferring Thunderbird to Win 11 laptop

When I looked at my profile I find that there are several folders created for each of my email addresses at different times. I had wondered about the possibility of clea… (read more)

When I looked at my profile I find that there are several folders created for each of my email addresses at different times. I had wondered about the possibility of clean install of each of the accounts (IMAP) so this would pickup everything from the individual servers. Then copying across the local folders and my address book. Is this possible/feasible? Would it just be easier to import everything? Where is the address book stored. I also have TB backed up on an external drive (insurance). Thanks

Asked by diane_0211 5 months ago

Last reply by sfhowes 5 months ago

Thunderbird PLEASE a filter to remove attachments and put in selected directory

PLEASE a filter to remove attachments and put in selected directory. No stars, not the whole message just the attached file or files. Thanks Ray Carbuhn teletext@aussiebr… (read more)

PLEASE a filter to remove attachments and put in selected directory. No stars, not the whole message just the attached file or files. Thanks Ray Carbuhn teletext@aussiebroadband.com.au

Asked by Ray 5 months ago

Last reply by sfhowes 5 months ago

email

Can you tell me why my check spelling while writing is not working although the box that says spell check when writing is checked. thank you

Asked by s.gostling 5 months ago

Last reply by david 5 months ago