Get Messages gives this error: Login to server smtp.comcast.net with username jellis00@comcast.net failed

When I select Get Messages inThunderbird I get the subject error and no messages are downloaded. Confirmed the IMAP and SMTP settings are correct. If I go to web Comcas… (read more)

When I select Get Messages inThunderbird I get the subject error and no messages are downloaded. Confirmed the IMAP and SMTP settings are correct. If I go to web Comcast.net my emails are there but won't download with Thunderbird.

Asked by jellis00 3 months ago

Last reply by Wayne Mery 2 months ago

Unable to view unread only messages

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no … (read more)

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no messages show. I then click on sent message, click back on incoming and the messages reappear in the "all" messages display. The Gmail account is just fine, I can click between "All" and "Unread only" with no issues. Can't figure out what's going on.

Asked by John Mazza 2 weeks ago

Last reply by Matt 2 weeks ago

Stop redirecting emails.

in thunderbird I have 2 email accounts. I want to stop the outlook account from automatically redirecting all emails to my other account. I set this up a long time ago … (read more)

in thunderbird I have 2 email accounts. I want to stop the outlook account from automatically redirecting all emails to my other account. I set this up a long time ago and I don't remember how it was done.

Asked by warren.schank 2 months ago

Last reply by david 2 months ago

server configurations

I need proper entries for Incoming and Outgoing servings (POP3). My existing account username is @gt.rr.com Please direct all replies to tenxfox@g… (read more)

I need proper entries for Incoming and Outgoing servings (POP3). My existing account username is

              • @gt.rr.com

Please direct all replies to tenxfox@gmail.com since "gt.rr.com" isn't working. (duh)

Thanks in advance, Chris

Asked by Chris 2 months ago

Last reply by david 2 months ago

forwarding an email

when I try to forward an email I get an error message saying sending of message failed. Mail server responded: message detected as spam(1712840036-454138)

Asked by Dave 2 weeks ago

Last reply by Matt 2 weeks ago

Address Collection

I am using Thunderbird 115.9.0 (64-bit). The newest updates have eliminated my "Collected Addresses" folder and Thunderbird Address Book is no longer capturing all incomi… (read more)

I am using Thunderbird 115.9.0 (64-bit). The newest updates have eliminated my "Collected Addresses" folder and Thunderbird Address Book is no longer capturing all incoming and outgoing email addresses. Is there a fix to this issue?

Asked by Terence A. J. Mannion 2 weeks ago

Last reply by Matt 2 weeks ago

Trouble loading Thunderbird

Since the latest update, Thunderbird Beta won't load all the way on the first try. It will "attempt" to start, but hangs up. It will start if I, at that point, go to the… (read more)

Since the latest update, Thunderbird Beta won't load all the way on the first try. It will "attempt" to start, but hangs up. It will start if I, at that point, go to the task manager and end the Thunderbird that has loaded in "Background tasks" and then try to start it again. I wish I could say that this happens every time, but it isn't consistent - just "usually."

Asked by Rick Murchison 2 weeks ago

Last reply by Matt 2 weeks ago

new threading for emails

The new version of Mozilla is not user friendly. I do not want to search a bar across the top of my screen for the inbox. I want to see my emails as they arrive, in order… (read more)

The new version of Mozilla is not user friendly. I do not want to search a bar across the top of my screen for the inbox. I want to see my emails as they arrive, in order by time. It is frustrating to have to scroll backwards in the bar across the top of my screen looking for inbox

Asked by melnesia 2 months ago

Last reply by Matt 2 months ago

Inbox & Sent folder emails missing

Hello I lost all email from Sent folder & some emails from my inbox. I find message are stored locally on the SSD, but can’t migrate them via a simple drag & dro… (read more)

Hello

I lost all email from Sent folder & some emails from my inbox. I find message are stored locally on the SSD, but can’t migrate them via a simple drag & drop or copy & paste. In the Inbox many have disappeared, but It’s odd that now every email that remains is in bold as if it was never opened.

Running release 115.7.0. (64-bit).

I would appreciate any input.

Thank you

Asked by info10777 2 months ago

Last reply by Matt 2 months ago

Emails with attachments not saving to the Sent box

Mozilla has suddenly stopped saving emails with attachments to the Sent box. Emails without attachments are being saved to the Sent box as usual. Could you suggest how to… (read more)

Mozilla has suddenly stopped saving emails with attachments to the Sent box. Emails without attachments are being saved to the Sent box as usual. Could you suggest how to reset the system to allow emails with attachments to be also saved?

Thank you.

Asked by pauric.brophy 2 months ago

Last reply by Matt 2 months ago

Thunderbird Email

When I click on Thunderbird email, it asks me for a password (It hasn't been asking until today). I enter the one I have been using, and it responds "incorrect" and to e… (read more)

When I click on Thunderbird email, it asks me for a password (It hasn't been asking until today). I enter the one I have been using, and it responds "incorrect" and to enter it again. Same thing again. I cannot receive an e-mail for February 6. I've gone into the information for redoing the PW, and that doesn't work either. I need help resolving this issue.

Asked by Richard 2 months ago

Last reply by Matt 2 months ago

email

My email always showed the body of the mail highlighted to the right. Today that area is blank and I can not figure out how to get that back. As of now I need to click on… (read more)

My email always showed the body of the mail highlighted to the right. Today that area is blank and I can not figure out how to get that back. As of now I need to click on the email and it comes up on another page and there is a lot of back and forth. I will be the first to admit I am not computer literate but have tried every drop down and not sure how to proceed. thank you

Asked by mflpt 2 months ago

Last reply by Matt 2 months ago

Can't send e mail

Sending of the message failed. An error occurred while sending mail. The mail server responded: <nancylynn@charter.net> sender rejected. Please verify that your ema… (read more)

Sending of the message failed. An error occurred while sending mail. The mail server responded: <nancylynn@charter.net> sender rejected. Please verify that your email address is correct in your account settings and try again. I started getting this message yesterday when I try to send e mail. The e mail address is correct. Is this an issue with Charter.net or Mozilla?

Asked by nancylynn 2 months ago

Last reply by Matt 2 months ago

Mails end up in Spam

Hello, my client uses thunderbird on her hotmail account (strebel-annemarie@hotmail.com) but the inquiries from her business website end up in her spam. Is there a way to… (read more)

Hello, my client uses thunderbird on her hotmail account (strebel-annemarie@hotmail.com) but the inquiries from her business website end up in her spam. Is there a way to change settings?

Kindly Sara Tordini

Asked by Sara 2 months ago

Last reply by Matt 2 months ago