• Archived

vcard keeps being added despite it not being enabled in my settings

Hi there, Thanks for your help... Vcard is not enabled in my settings (see screen shot) But whenever I send an email a blank card appears at the bottom. Is there some… (read more)

Hi there,

Thanks for your help...

Vcard is not enabled in my settings (see screen shot) But whenever I send an email a blank card appears at the bottom. Is there some other setting i am missing?

Many thanks,

Holly

Asked by holly.windsor 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Should Thunderbird check all folders for new mail?

There is a context menu entry that enables message fetching for individual folders and an about:config setting for doing it for all folders. There is some speculation in … (read more)

There is a context menu entry that enables message fetching for individual folders and an about:config setting for doing it for all folders. There is some speculation in a different question that this is necessary to avoid overloading servers.

Is this true and still appropriate? How can I as a user tell what I can set this to?

From a UX point of view it would definitely be better to just check all folders for new mail.

Asked by simon__ 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

can not access thunderbird email on pc, but can on smart phone

Just yesterday, I tried to download my latest email with "get messages" on my PC but got a message saying "error with account stanmalette" and "Sending of username did no… (read more)

Just yesterday, I tried to download my latest email with "get messages" on my PC but got a message saying "error with account stanmalette" and "Sending of username did not succeed. Mail server pop.embarqmail.com responded: stanmalette is an invalid mailbox.Account name should be the fully qualified email address". I can still get my thunderbird email on my phone, but the PC seems locked as of 10/24/22. Should I set up the account again, or download Thunderbird again, and should I be pop or imap? I have been using Thunderbird for many years and this was unexpected and confusing. Stan

Asked by stanmalette 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

updating thunderbird

My version of Thunderbird is 102.0.3(64-bit). It will not update. i keep getting a message that it is not able to download the update and need to download a new version f… (read more)

My version of Thunderbird is 102.0.3(64-bit). It will not update. i keep getting a message that it is not able to download the update and need to download a new version for the update. Can any one help me. Thanks

Asked by tommy4491 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

MacOs contact group was working on TB 101 and does not work with TB 102

Hi, Up to previous version (TB 101), I could send emails to any group from my MacOSX contact list which appeared in send field and I used this all the time to select mail… (read more)

Hi, Up to previous version (TB 101), I could send emails to any group from my MacOSX contact list which appeared in send field and I used this all the time to select mailing lists. Now the send to a group fills automatically like before, but sending fails with message "groupname <grouname> is not a valid address" Maybe, if it cannot be fixed soon, and the new address book does not feature MacOSX group sending I wsih to get back to previous version of TB where it worked fine. I attach screen captures, my version of TB is in french language Thank you

Asked by etienneli 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

address book freezes - window "not responding"

I recently installed Ubuntu 22.04 and now the address book crashes when I attempt to use it to create an email; thunderbird freezes and give me the window stating 'not re… (read more)

I recently installed Ubuntu 22.04 and now the address book crashes when I attempt to use it to create an email; thunderbird freezes and give me the window stating 'not responding' and if want to force quit or wait. I end up having to force quit. But I use my address book's saved lists for a number of emails, and now this is not working. How can I fix it? I would need detailed steps, as I am not anything but a general user. Thanks.

Asked by Arlene Baker 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

What's going on with upgrade'????

I was told to reboot my system to complete a Thunderbird update. After the system came up, my main email account wouldn't display. It was there when I went into account … (read more)

I was told to reboot my system to complete a Thunderbird update.

After the system came up, my main email account wouldn't display. It was there when I went into account setting but wouldn't show. After closing an opening Tbird several times it showed up. now none pf my filters are running. In some cases it says the folder doesn't exist when it does! Most of the rules are missing actions!

What's up guys???

Asked by jim335 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Can no longer receive emails via Thunderbird.

I cannot send emails from Thunderbird. I am using MS Windows 10 and my ISP is comcast.net. My email provider uses MS’s Outlook servers. For years I had no trouble using T… (read more)

I cannot send emails from Thunderbird. I am using MS Windows 10 and my ISP is comcast.net. My email provider uses MS’s Outlook servers. For years I had no trouble using Thunderbird. Even after my email provider switched to using Microsoft’s Outlook servers. But when I subscribed to Microsoft’s Office365 and accidentally opened its Outlook module/application I was no longer able to send out emails. I could of course receive and send emails when I logged into the web version of Outlook, but while I could still receive emails I could no longer send them via Thunderbird. When I installed the latest version of Thunderbird (78.14.0 (32-bit)) I was no longer able to even receive emails. However, when I set up a “new” account (and used the email provider given password, which works at the web version of Outlook) and switched from POP3 to IMAP I was able to receive emails again, but I am still unable to send emails. I have tried numerous settings for my Outgoing Server (SMTP). None have worked. So my questions are: 1. What are the appropriate SMTP settings? I’ve tried so many, so I’m not providing the current ones. I’d like to start with a clean slate! 2. Are there any settings elsewhere that I need to tweak? 3. Why can’t I see (and alter if necessary) my password in my settings? (I assume they are still the appropriate ones that I inserted when I set up my account again.) However, even when I manually insert them after an error message and a form asking for my password they do not work. I’ve tried it with my antivirus and firewall protections (Webroot & Windows) turned off. SC

Asked by scremer22 1 year ago

Last reply by countryranger83 1 year ago

  • Archived

Thunderbird 99.11 not receiving emails

Been using TB for ages - love it - however it has recently stopped receiving emails - what is the cure? Reinstall? New update? About your message below regarding 'Email… (read more)

Been using TB for ages - love it - however it has recently stopped receiving emails - what is the cure? Reinstall? New update?

About your message below regarding 'Email me when someone answers the thread' - if the problem is that I am NOT receiving emails? Send a text?

Asked by jim327 1 year ago

Last reply by JP 1 year ago

  • Archived

not Seeing my e-mails and also not being able to delete the unwanted

Why can I see my e-mail messages and delete them for my djclwebster@saveourchurch.org, but not on my dwebster@saveourchurch.org account or the info@saveourchurch.org Sho… (read more)

Why can I see my e-mail messages and delete them for my djclwebster@saveourchurch.org, but not on my dwebster@saveourchurch.org account or the info@saveourchurch.org Should I "uninstall" Thunderbird to get back the older version or is there a solution for the new update?

Asked by djclwebster 1 year ago

Last reply by Matt 1 year ago

  • Archived

I am waiting for a call from you so I can log onto Thunderbird email; my login is not working!

I am unable to login to my Thunderbird email account. I was told by my Skybest support team that they would have you call me with the PASSWORD that will allow me to log i… (read more)

I am unable to login to my Thunderbird email account. I was told by my Skybest support team that they would have you call me with the PASSWORD that will allow me to log in. My phone number is 336-200-2068. Thank you!

Asked by manah34 1 year ago

Last reply by c.willi 1 year ago

  • Archived

Thunderbird emails.

suddenly Thunderbird email stopped working. I keep getting a request to input and change my password and have done that several time. I also have gone through all the ste… (read more)

suddenly Thunderbird email stopped working. I keep getting a request to input and change my password and have done that several time. I also have gone through all the steps to ensure all the info was correct and connected properly. My email works fine when I login through the internet. Passwords are correct, connection info is correct. My emails work fine on my phone. I have uninstalled the program but it had no effect. I am using version: 102.0.2 (64-bit)

Asked by bonafede2007 1 year ago

Last reply by JP 1 year ago

  • Archived

Everytime I install an update, I loose all the entries in my address book and all my archives files. I am currently at 91.11.0 (32-bit). This has happened for several months of updates.

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing import… (read more)

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing important data? HELP!

Asked by John B 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

SMTP error message sending outgoing emails from my Thunderbird app on my laptop (using a Frontier domain email). No problem w/incoming emails.

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Auth… (read more)

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'." Can you help? Was on the phone with Frontier for an hour - they say incoming settings are correct (no problem receiving emails), as well as outgoing. We tested sending an outgoing message from their webmail server, which was successful. Thanks, dbleagle

Asked by dbleagle 1 year ago

Last reply by Matt 1 year ago

  • Archived

looking for help

I have started to have emails disappear from my in box. I have been in touch with my internet provider with no luck as they think it may be some thing with in your system… (read more)

I have started to have emails disappear from my in box. I have been in touch with my internet provider with no luck as they think it may be some thing with in your system. I am not what you would call computer literate so I have no idea what is going on. Any help will be gratefully received Regards Geoff Chatfield

Asked by geoffchat 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Incoming server already exists

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! T… (read more)

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

Asked by Lou Mayo 1 year ago

Last reply by Matt 1 year ago