• Archived

Calendar missing almost all data previously entered.

When I opened the Thunderbird Calendar this morning 99% of information, appointments, meetings, birthdays, etc. are missing. The Monthly view shows one or two events, the… (read more)

When I opened the Thunderbird Calendar this morning 99% of information, appointments, meetings, birthdays, etc. are missing. The Monthly view shows one or two events, the rest of the days are blank.

Asked by timk3078 2 years ago

Last reply by Toad-Hall 2 years ago

  • Archived

IMAP: Some emails (very few) are missing in thunderbird but they are on the server!

I have my University of FLorida (UF) email downloaded in thunderbird. It is IMAP so whenever i delete something on the UF website it then deletes in Thunderbird and vice-… (read more)

I have my University of FLorida (UF) email downloaded in thunderbird. It is IMAP so whenever i delete something on the UF website it then deletes in Thunderbird and vice-versa. I am now experiencing for the first time in years a few emails missing in Thunderbird, but that are in the UF website. See for example the email below from PC-Progress I received yesterday (5/16th) at 10:28 am. It shows on the website under imbox, but not in Thunderbird. When in Thunderbird I put the PC-progress email in the search box it founds the email (see screenshot below), but when I click on it it goes to the conversation and the email is not there. Any suggestion?

Asked by venexiano 2 years ago

Last reply by Toad-Hall 2 years ago

  • Archived

[Solved] Back up e-mail filters after Thunderbird 91

In a previous thread 5 years ago, it has been asked how the e-mail filters can be backed-up. Back then, the suggestion was to locate the msgFilterRules.dat in the profile… (read more)

In a previous thread 5 years ago, it has been asked how the e-mail filters can be backed-up. Back then, the suggestion was to locate the msgFilterRules.dat in the profile folder.

I just created a new user profile in Thunderbird 91.9.0 and I created some new filters, but the file msgFilterRules.dat hasn't appeared in the profile directory. Has the file been changed? Any tips on how to back-up the filters? Using Ubuntu 20.04.

SOLVED: one has to do the following steps:

1. Go to Help>More troubleshooting information>Profile Directory > Open directory 2. Right click, open in Terminal 3. type the command "find . -name 'msgFilterRules.dat'

this will list all the filters, dependent on different e-mail servers

Asked by radiobuzzer 2 years ago

Last reply by Toad-Hall 2 years ago

  • Archived

Adding folders to Thunderbird

Why would Thunderbird be refusing to add folders to the three e-mail addresses I use it for? One account has 24 folders , next has two, last one has five. I've looked a… (read more)

Why would Thunderbird be refusing to add folders to the three e-mail addresses I use it for? One account has 24 folders , next has two, last one has five. I've looked at all the switches in Settings and can't find anything indicating I'm locked out from creating new folders. But I am.

If anyone has any ideas on this, please let me know.

Thank you.

Asked by fmc2 2 years ago

Last reply by david 2 years ago

  • Archived

Delete

Have asked SEVERAL TIMES WITH NO RESPONSE. Need to delete old email account in thunderbird. Tried posted solutions but nothing works and it is always asking for sign in/p… (read more)

Have asked SEVERAL TIMES WITH NO RESPONSE. Need to delete old email account in thunderbird. Tried posted solutions but nothing works and it is always asking for sign in/password which will not work. PLEASE HELP...Very annoying.

Asked by mtnbandit 2 years ago

Last reply by david 2 years ago

  • Archived

All mail for the previous day being deleted from my inbox.

Under both Windows 7 Thunderbird 101.0b9 (32-bit) pop and imap all messages from the previous day are being deleted from my inbox on all systems accessing my e-mail accou… (read more)

Under both Windows 7 Thunderbird 101.0b9 (32-bit) pop and imap all messages from the previous day are being deleted from my inbox on all systems accessing my e-mail account.

I have previously been running pop when this event started about 3 weeks ago. On the advice of my internet provider who said they investigated my mail account I converted to IMAP.

I receive mail on my cell phone, an IMAP laptop and my IMAP desktop. The laptop and desktop are windows 7. The lap top and cell phone are set to never delete. My desktop is set to move deletes to trash and to never delete. If I move all the mail that has accumulated overnight from my laptop to a local folder, it is retained there even when the mail on my desktop disappears. If I do not and the mail spontaneously disappears, it is gone from all devices.

If this appears to be a beta related problem, I would be happy to leave the beta system if it did not entail reinstalling Thunderbird. In the meantime, I will refrain from updating beta unless it is a solution to my problem.

Asked by jhjak 2 years ago

Last reply by david 2 years ago

  • Archived

Problem: "A unique identity matching the From address was not found"

After a recent upgrade of Thunderbird, I am getting the following message: "A unique identity matching the From address was not found. The message will be sent using the … (read more)

After a recent upgrade of Thunderbird, I am getting the following message: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity ------------" In addition to no links being "live" in received messages that are in my Inbox, there are no longer options available to "reply" or "forward" etc.!

I haven't a CLUE how to troubleshoot this and have never had this problem before in the 3 years I've used Thunderbird?

Asked by nielsen3 2 years ago

Last reply by Toad-Hall 2 years ago

  • Archived

How to navigate to a new account. It's a second account.

I have an account with Spectrum that I used for years. Now I've added a second Spectrum account, but I don't know how to navigate to it. I looked in Tools>Preferences … (read more)

I have an account with Spectrum that I used for years. Now I've added a second Spectrum account, but I don't know how to navigate to it. I looked in Tools>Preferences but didn't find anything there.

TIA for your help. SweetTasha

Asked by SweetTasha 2 years ago

Last reply by david 1 year ago

  • Archived

Problem with expired/invalid OAuth2 tokens

My organization uses Google Workspaces/GSuite, and my supervisor needs about forty mailboxes on his laptop (macOS Monterey). These are accessed through POP, with OAuth2 … (read more)

My organization uses Google Workspaces/GSuite, and my supervisor needs about forty mailboxes on his laptop (macOS Monterey). These are accessed through POP, with OAuth2 authentication.

Previously, when one of these OAuth tokens expired or otherwise became invalid, attempting to check mail on that account would pop up the Google authentication page. Now, it just produces an error message ("The STAT command did not succeed .. Invalid credentials"). In order to re-authenticate to the account, I have to manually go into saved passwords and delete the invalid OAuth token. At that point, attempting to check the mailbox will pop up the authentication page.

Is there a way to make it so that, if Google's server replies with "Invalid credentials", Thunderbird will pop up the authentication page automatically, rather than requiring me to manually delete the invalid token? I searched Config Editor, but didn't see anything obvious.

Thank you for your time.

Asked by imagine2 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

Gmail issues

Hi all, I have two Gmail accounts, one private and one organizational, each one with its own unique problem. I access both accounts through Thunderbird for Windows, the … (read more)

Hi all, I have two Gmail accounts, one private and one organizational, each one with its own unique problem. I access both accounts through Thunderbird for Windows, the Gmail Android app, and Chrome on my laptop. I use POP to be able to access the emails even when offline and store them in subfolders. I have learned that if I keep the messages marked as unread on the phone and Chrome, TB will download the messages.

1) My private Gmail account downloads only 4-5 messages at a time, and I have to manually hit: "get messages" many times until it downloads all the messages. Very annoying.

2) My organizational Gmail account through the university worked fine and downloaded as many new messages as were on the server. Until May 9th, when it stopped connecting with the Gmail server. It keeps asking me to re-enter the username and password (which it had saved, and hadn't changed), only to claim that Gmail is not accepting cookies. Needless to say that I haven't changed any of my cookies preferences neither on TB (which accepts all cookies) nor on Chrome (which blocked 3rd party cookies, but had an exception for the University's servers). I tried enabling any type of cookie in the account on Chrome, but that didn't help. I tried changing the authentication from password to OAuth2, and it didn't help.

I would appreciate your help. Shahar

Asked by shaharico 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

How to configure format of numbered lists

I'd like to be able to configure the format of numbered lists, both for a particular list in an email, and as a default template that will apply to all future emails that… (read more)

I'd like to be able to configure the format of numbered lists, both for a particular list in an email, and as a default template that will apply to all future emails that I compose.

I can find no documentation on how numbered lists are supposed to work. Mine are currently giving me roman numerals at all levels, e.g.

1. Top level

 1.  Next level
   1.  Lower level

I've come across some interesting options, including particularly https://support.mozilla.org/en-US/que.../1052897, which I've tried, but it doesn't work for me.

Please help!

Asked by Gwalior 1 year ago

Last reply by david 1 year ago

  • Archived

Keep losing my emails on my pc after 3 weeks using Thunderbird.

Keep losing my emails on my pc after 3 weeks using Thunderbird. Tried checking settings many times but cannot fixed the problem. I basically want to keep my emails perma… (read more)

Keep losing my emails on my pc after 3 weeks using Thunderbird. Tried checking settings many times but cannot fixed the problem. I basically want to keep my emails permanently on my pc once downloaded from my email server. Also I once downloaded I want to clear emails from the email server which has only got a limited capacity. Please help or advice where the settings are to do the above thanks a lot. I have already spent many hours on this but cannot figure this out. After 3 weeks Thurderbird removed all my emails on my pc

Asked by frankylu14 1 year ago

Last reply by david 1 year ago

  • Archived

Send Email by Correspondent Order Rather than Date in Local Folder

Hi, every time i upload csv file to run in local outbox, it sends email on the basis of time . Is there anyway to sort emails by correspondent name and send it accordingl… (read more)

Hi, every time i upload csv file to run in local outbox, it sends email on the basis of time . Is there anyway to sort emails by correspondent name and send it accordingly.

  • I know i can rearrange emails in csv before uploading it to local outbox. still, i would like to understand, if there is any way to arrange emails by correspondent name and send accordingly.

Thanks

Asked by TechBurner 1 year ago

Last reply by Matt 1 year ago

  • Archived

Reset Dates of Emails in Thunderbird

Hi, Is there anyway to reset the dates or remove the dates from drafts. i have multiple emails to send, and for some reason , I would like to either give same date/time … (read more)

Hi,

Is there anyway to reset the dates or remove the dates from drafts. i have multiple emails to send, and for some reason , I would like to either give same date/time to the selected emails or completely remove it.

Please help

Regards,

Asked by TechBurner 1 year ago

Last reply by Matt 1 year ago