Thunderbird Support Forum

Hi,

I have a Gmail account and use the web browser version on my windows 10 laptop and the Android Gmail app on my Samsung S22 android phone. Prior to installing Thunderbird v115.7.0 (note I did not have an earlier version installed), the notifications would appear on both windows and the phone. Since installing Thunderbird on the laptop I do not get notifications on the phone. I have to open Gmail on the phone to see if there are new email message.

Any suggestions are greatly appreciated.

Cheers! Terry

Clearing the "Recent" list when attempting to move emails used to be simple. Go to your profile while Thunderbird is NOT running and delete the panacea.dat file. It's no longer there. The only threads in the support forum suggest the same thing, but the threads are EIGHT years old. Where is the list of entries for the "Recents" folder located and how do I reset it. I have more than 20 entries, most of which I've used only ONCE. How to I clear this mess?

Hi! under Thunderbird and IMAP if I read a message and keep it, my wife with another PC (Windows, Thunderbird) will not see it. I have to transfer it to her own address. Any tip? Thanks

Been on Thunderbird for about 3 weeks, then didn't open for about a week. Version 115.6.1. When I try to get messages, it gets stuck at downloading 1 of 684, eventually quits. How to fix?

I have to maintain a number of MS Outlook mail accounts. Every day, sometimes more than once per day I have to authorize access to the accounts. What is causing this problem, and how to prevent? Is it a Thunderbird problem or a Microsoft problem? Thanks for your help. Paul

I have been using Thunderbird on my PC's for at least 8 years. It has been reliable and easy to set up for use with multiple acccounts. However, in the last couple of weeks it keeps freezing up and the header bar tells me it is "not responding". I have tried closing and reopening the program & restarting my computer, no joy. I wonder if there was an update recently which caused this sudden bug? My current version is 115.6.1

I have had Mozilla for years. My computer was cleaned. I now have aol as well as verizon. I need my server to transfer my email ([edited from public] @verizon.net) back into Mozilla.

My Thunderbird in box stopped updating In box Jan4 10:46 NZDT. Have tried deleting and reinstalling. TB , no better. Need it working ASAP. All my house hold bills come to this klw@walt.nz on Thuderbird. regards KLW

I'm not sure where to put this post. Sorry.

I don't have a lot of internal hard drive space and want to have Thunderbird store emails to an external hard drive. So, I have a few questions about this.

Q1: How do I do this? I saw a procedure on a non-Mozilla site and it seemed questionable to me. So I thought it would be best to get the procedure from here

Q2: When I move the files (not copying them) will this impact the emails online (Gmail and Yahoo)? I don't want to accidentally delete them from the server

Q3: I am concerned about the following scenario: I tell Thunderbird to use the external drive. Thunderbird starts to download emails to the external drive. What happens to the emails that are on the internal drive? does Thunderbird move them to the external drive? Or will I have to move them manually? Can I safely move email folders on top of folders of the same name without messing anything up? (I'm concerned that Thunderbird would not know that a previously downloaded folder exists and would start to download it in the new spot. So when I move the folders from the old spot to the new spot, it would overlay the new copy and I don't want that to mess anything up)

I hope my questions make sense. I'm not always clear about how I ask things

I just updated Thunderbird. So, I'm running the latest version. I'm using Windows 10 (old computer)

Thank you MistWing

Whenever I launch Thunderbird (Windows 10 64 bit computer) the program keeps saying "not responding" for about a minute, then unlocks for about three seconds then "not responding" again for about a minute and does this over and over for at least 30 minutes. If I haven't opened Thunderbird for a few days and have 10 to 20 emails to download it has taken up to three hours to download the emails and quit "not responding" off and on until it finally runs correctly. I can't use the program until it finally quits. It shouldn't take three hours to check my email. Can you help?

My wife has both work & personal accounts on Thunderbird. She is experiencing sending mail in her work account. The personal account is fine. She get an error message mf-204. (authenticated connections only. please check that you email address is correct in account settings) None of her settings have changed, but it suddenly won't allow outgoing mail. Any suggestions on how to correct this?? Can I set up a new account and just transfer all of the old folders into it?

Bonjour. Sur un compte IMAP sur la poste net, j'ai deux dossiers trash et corbeille, lequel est utile. J'ai également 2 PC qui travaillent avec les mêmes comptes IMAP sur un PC et POP sur l'autre et aléatoirement des messages reçus sur un compte d'un PC (IMAP ou POP) , après suppression, font disparaitre le message correspondant sur l'autre PC.

Merci

How can I set up an additional email address? Previously, I used marianne@debeeltenis.nl for a debit card. This now appears not to be found anymore. With what steps can I import this email address so that there are 2 email addresses: info@debeeltenis.nl and marianne @debeeltenis.nl ?

Thunderbird hangs at checking mail server capabilities - this message appeared after Thunderbird crashed 2 days ago. Apparently messages are sent although that is not indicated but no new messages are being received ( ????? blocked). I have tried to reboot to no avail. HELP PLEASE. I am using WIN 10 if that helps and my primary server is SHAW.ca

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to a new location it gets deleted. No undo function available. What was highlighted is just gone permanently. I try to remember to instead copy and paste then delete from the former location but I keep forgetting and lose everything. Entire paragraphs I wanted to relocate. If I do try to copy and paste it doesn't paste on the first attempt. It pastes the second time.

At this point I think I have to switch to Webmail for sending out an email. I just can't deal with broken Thunderbird any more.

Hi

I recently did a fresh install on my computer and had backed up my Thunderbird profile folder however after reinstalling and placing the backed up profile files into the profiles directory I cant see any of my folders or saved emails.