Thunderbird Support Forum

HI, I have switched from Windows to Linux but I do not know how to migrate Thunderbird. I have done it before from Windows to Windows. I saved my Thunderbird folder expecting to paste it into my new OS but I cannot figure out where to paste it. Clicking on "open directory" in "troubleshooting information" does nothing. I installed Thunderbird on the new OS. I pasted the folder in the home directory and renamed it .thunderbird, but the app still does not find my data. I am using elementary OS. I am new to Linux. Step by Step instructions help a lot. Thank you for your help!

Thunderbird is reported as being up to date here, but it keeps trying to update the same version every day. I asked before and it was suggested I make the update sites exceptions in AVG, made no difference.

After creating a IMAP email setup instead of the old pop3, I want to move my old folders over to the IMAP setup, but when clicking 'copy to', 'move to' or just simply dragging them nothing happens. No errors no nothing.

Whats wrong ?

-Kim

Hello,

after bug 1866098 and the associated update stop, I can no longer update Thunderbird via the internal update process because it cannot find newer versions. I am asking since the bug seems to be resolved with 123.

How can I update my Thunderbird to 123.0b+?

Thank you very much Martin

In a nutshell, I've had problems multiplying with Thunderbird for months now. I'd reset to default settings if that was an option. It doesn't seem to be. My fear is that if I just delete the program, reinstall it, and restore all of my old profile, some of the problems I'm seeing might be transferred back. So I'm wondering if I can just delete the program, do a fresh install, and restore the important parts instead. (Messages and Contact List.) Version 115.7.0 Thanks.

Ron

Cannot download messages to INBOX, cannot delete from TRASH, cannot compact INBOX or TRASH.

This may be a dumb question, but still need help (3rd request). In the writeup on "Cannot delete messages" there are instructions for creating a new TRASH folder to replace one that supposedly is "corrupt." The third instruction says to find MAP (POP) on file folder. How is this accomplished ?

I am running on Linux OpenSuse 15.4. I upgraded to Thunderbird 102.2.2 a few days ago, using OpenSuse's YAST Software Manager. I manage 3 email accounts in Thunderbird. The first 2 work fine, but the 3rd will no longer let me see the email bodies of any of the emails in its Inbox or Sent folders. No matter which email item I click on in the lists, the body pane in the lower right of the display remains blank. I have not touched the settings of that account and it worked fine before the upgrade. Any assistance would be greatly appreciated.

Hello, I have my thunderbird data files (emails, etc.) on a separate drive. I had windows, apps on an SSD. The ssd got corrupted so I had to reinstall. Now I need to have Thunderbird point to the files on the separate drive. I have been trying to figure it out from your support articles but it gets way too confusing, especially since the new version of Thunderbird is different from the version I had before. Can you help me? Thank you

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

I am working with Thunderbird 102.8.0 on Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy.

Maybe you don't need all that - I'm brand new to all this and don't know much at all! I don't understand, for ex. why it doesn't say "Cinnamon" up there, since that's what I'm using for Linux Mint, but anyway...

I use Protonmail, and have finally gotten the protonmail bridge to work with Thunderbird. I have exported my contacts from Protonmail's webmail as a vCard. I saved the card in my downloads folder and I have opened the document to make sure it isn't blank - it looks like everything is there.

When I go through the import steps in Thunderbird, though, nothing imports. I have tried several times, shut down TB, opened it again - nothing there.

Can anyone help? Thank you!

I downloaded Thunderbird 102.4 and upgraded from the previous version(which was whatever the previous most recent release on the release channel was). It's copied/restored most of my folders and their contents but some now have headers only and some mailboxes now only have titles and no contents. I log onto two different mailservers for email but there seem to be problems and successes for both servers so it all seems a bit random. Just wondering what's happened and has anyone else experienced this? I shut down the computer and when I started up the following day and the missing emails had returned - so if you have this problem maybe a restart would sort it.

I have had to replace a laptop. On my previous laptop using 91.12.0 (64bit) I had 2 email accounts working great. On this new laptop I have 102.1.2 (64bit) I have my main account running ok. The second email account hangs on "checking password" during setup and won't progress beyond that. Sam password as works on previous laptop. If I stop that account creation and try again it then reports Incoming server already exists.

I have tried uninstalling and deleting %appdata% more than once and after reinstall same thing happens. Any ideas?

Should I try a previous version of Thunderbird?

I am using a used HDD that has 2 accounts - each has its own APPDATA file. One account belongs to the old computer where the HDD came from, and the 2nd acct was moved from my primary acct. that was on a different HDD. Should I just move any files I might want from the 1st Account, then delete it?

When I tried to launch TB, I rec'd this error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I'm not 100% confident I have all the needed files in the Thunderbird Appdata folder. Can you tell me the names of the files I need?

If I just delete any existing APPDATA files (while keeping the Profile Folders) would TB just create a set of new APPDATA files - and then I could move the appropriate Profile Names to where it belongs? Thanks...

Hi, I "deleted" one of my gmail accounts from Thunderbird, hoping to then be able to reinstall it as a new account. I "deleted" it (using the deletion process via "Account Actions" because it was not connecting to server. When I attempt to reinstall a the now "deleted" account I get the yellow "Unable to log in at Server" message. How can I get out of this situation please. The password I am using to add the account is the same as the one I use to sign into that account on gmail, but it does not seem to be working on TB I am using TB 115.7.0 Any suggestion please JB

I would like the one inch banner at the top of the newest Thunderbird version(102.5.1) to revert to what I had before which would be any light background with black print. The colors at the top of this page Firefox page are perfect. I can't read the black on charcoal. That must be an error.

I have done many searches via Google on how to migrate Outlook 2016 Address Book(s) to Thunderbird and have not found one that does the job.

I did find a suggestion to use Thunderbird V31.8.0 to migrate the Outlook Messages & Addresses. This worked; however, then could not find a way to do a clean migration on up to V91.10.01.

Any good solutions (free) that will work?

Roger Hendrix