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What is in cache? Browsing history?

<tools> <Clear recent history> asks whether I want to delete Browsing history cookies cache I have 7800 entries in cache. Are these "scratch" or "temporar… (read more)

<tools> <Clear recent history> asks whether I want to delete Browsing history cookies cache

I have 7800 entries in cache. Are these "scratch" or "temporary" files or are these files I have kept in folders over a few decades? I want to keep the messages that I put in folders.

Is Browsing history just links to Firefox I clicked on inside messages?

Asked by ArtKendall 2 years ago

Answered by Googlethunderbird 2 years ago

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Automatic forwarding

I receive emails addressed to many different eddresses which have been sent to me via a remailer. The To: function still shows the original eddress. I want any emails o… (read more)

I receive emails addressed to many different eddresses which have been sent to me via a remailer. The To: function still shows the original eddress. I want any emails originally addressed to two specific eddresses to be forwarded to another eddress, one that will be read on an iPad. Is this possible?

Asked by david1102 2 years ago

Answered by Toad-Hall 2 years ago

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Proton email

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or … (read more)

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or more ago. How well do proton and Thunderbird mesh currently?

Asked by gyaltnnh 2 years ago

Answered by Amelia 2 years ago

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Thunderbird New version not so great!

Why is this Thunderbird version so confusing? Doesn't print, can't reply, etc w/o having this whole bunch of tech headers at beginning. What happened to the regular ema… (read more)

Why is this Thunderbird version so confusing? Doesn't print, can't reply, etc w/o having this whole bunch of tech headers at beginning. What happened to the regular email, print, text, reply features.

Left Outlook due to it's craziness and deciding what to put as spam and in archive vs myself so again thought I'd try Thunderbird as it was a good email program. Now I see why it isn't listed any longer as a good free email program. I have 2 email programs I pay for - Protonmail VPN and Mailfence Entry level. Still learning how to have more than1 email address to use.

Thunderbird used to be very simple, user friendly, and quick. Now it's a mess even when trying to just reply to someeone's email. I get all these 'headers' first and when I select print, I get all this header garbage which wastes tons of paper. Can't find a way around it.

Please help or I'm going to have to dump thunderbird until it gets itself fixed!

Asked by CallieRose 2 years ago

Answered by Stans 2 years ago

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Unable to change password / Unable to change Primary Password

I've been using Outlook Express (from XP) for years, even into the Windows 10 era with a patched version of XP. Since GMail will no longer support it after May 2022 I dec… (read more)

I've been using Outlook Express (from XP) for years, even into the Windows 10 era with a patched version of XP. Since GMail will no longer support it after May 2022 I decided to migrate to Thunderbird Portable.

Since 91.8.1 doesn't import from Outlook Express, I first used Thunderbird Portable 52.9.1 x86 (last version that supports XP) to import mails, accounts and whatever else it imports. I then set up a Primary Password, and painstakingly manually added all rules from Outlook Express to Thunderbird's "filters". After everything was up and running, I upgraded to Thunderbird Portable 91.8.1 x86.

For some reason, when I try to login to any GMail account, after the login, pass, allow Thunderbird as email client, a popup window appears asking me to "Change Password", but whatever password I put, it always says "Unable to change password". If I go to "Privacy & Security", "Use a Primary Password" is disabled, and if I check it, it asks me to enter and re-enter a new password, but it also says "Unable to change Primary Password".

II tried both commands listed in the link below, both seem to work by pressing the Reset button, but the error console seems to output a uncaught exception. https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password#w_resetting-your-master-password-if-you-have-forgotten-it

Any more suggestions?

Asked by johnyept 2 years ago

Answered by christ1 2 years ago

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Hyperlinks not working

I receive messages from the Guardian newspaper and LinkedIn and the hyperlinks do not work. I went to safe mode and still the same. The bar at the top is green, when I c… (read more)

I receive messages from the Guardian newspaper and LinkedIn and the hyperlinks do not work. I went to safe mode and still the same.

The bar at the top is green, when I click on a hyperlink it changes to a light grey. Firefox is set as my preferred browser.

Help or a solution would be very welcome.

Regards

Asked by pds1 2 years ago

Answered by Toad-Hall 2 years ago

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Thunderbird - Import Outlook 2007 Data

I need help importing Outlook 2007 data into the current version Thunderbird. I was able to import the data into Thunderbird Version 31.8 but when I go to Help | About T… (read more)

I need help importing Outlook 2007 data into the current version Thunderbird. I was able to import the data into Thunderbird Version 31.8 but when I go to Help | About Thunderbird it says it's the current version and there is no upgrade to current link.

I copied all the files from the V31.8 profile to the v91.8.1 profile. I then deleted Thunderbird installations, installed v91.8.1 and launched. TB launched and has been trying to do something for the past several hours.

Thoughts?

Bob Spies

Asked by bspies1 2 years ago

Answered by Matt 1 year ago

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Changed text colour not staying when email sent

Hi I sent an email with responses to questions changed to red text. However, when it arrived, all text was back to black. - Even shows black in my sent folder, which is w… (read more)

Hi I sent an email with responses to questions changed to red text. However, when it arrived, all text was back to black. - Even shows black in my sent folder, which is when I realised there was an issue.

How do I solve this?

Windows 10 21H1 TB 91.8.1 32-bit

I love TB, but this is an issue, as is not being able to send images within an email - they always disappear when email sent. I have learnt to get round this by always pasting image into a Word doc & then attaching that, but it's a bit long winded

Any suggestions gratefully received Thanks

Asked by deb36 2 years ago

Answered by Toad-Hall 2 years ago

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Can't change "Place a copy in" section under "Copies & Folders"

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the se… (read more)

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the sent folder. So I wanted to place the copy only in the local sent folder, but the settings is grayed out and I can't change anything.

When I look at my personal microsoft mail with @outlook.de I can change everything and the setting is picked correctly out of the box

Asked by BierDav 1 year ago

Answered by BierDav 1 year ago

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E-mails sent from virgin.net account also being sent from g-mail account

When I send an e-mail from my virgin.net account it is sent again from a g-mail account, so the recipient gets it twice. I can't see anything in settings that can explain… (read more)

When I send an e-mail from my virgin.net account it is sent again from a g-mail account, so the recipient gets it twice. I can't see anything in settings that can explain this.

Asked by brian.ramsden 2 years ago

Answered by Toad-Hall 1 year ago

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I can not get outlook e-mail anymore to thunderbird?

In my language: "kokoonpanoa ei voitu vahvistaa", assembly could not be validated. (finnish-english) I have before could used microsoft outlook e-mail in thunderbird but… (read more)

In my language: "kokoonpanoa ei voitu vahvistaa", assembly could not be validated. (finnish-english)

I have before could used microsoft outlook e-mail in thunderbird but not anymore? There is in yellow box something about server and does not accept?

Could it be because sometime ago i added two-step log-in to outlook?

I have then used browser e-mail or microsoft windows e-mail but would like to get it back to thunderbird?

Asked by Manform 1 year ago

Answered by Stans 1 year ago

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Disable Return-Path in email Headers

Hi, I have a primary account with Gmail, and several alias domains (personal vs business etc). When sending email from Thunderbird, the Headers include "Return-Path", wh… (read more)

Hi,

I have a primary account with Gmail, and several alias domains (personal vs business etc). When sending email from Thunderbird, the Headers include "Return-Path", which reveals the Gmail primary domain on the account. No such Header appears when I send similar emails through the browser / Gmail web portal.

I would like to omit the Return-Path Header when using Thunderbird to send emails.

Thanks for your help.

Asked by beeblebrox-bsd 2 years ago

Answered by beeblebrox-bsd 1 year ago

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GMail Password in Thunderbird

I can not, for some reason, sign into my Gmail account on Thunderbird. The password I'm entering matches the password on my google account. I'm stumped. Any help is ap… (read more)

I can not, for some reason, sign into my Gmail account on Thunderbird. The password I'm entering matches the password on my google account. I'm stumped.

Any help is appreciated.

D

Asked by DSAbrams 2 years ago

Answered by Amelia 2 years ago

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THUNDERBIRD MIGRATION FROM LENOVO WINDOWS 10 TO ACTIVE DELL WINDOWS 11

Please continue at https://support.mozilla.org/en-US/questions/1375256 Thank you Stan and David for your replies which were helpful but unfortunately I didn't express my… (read more)

Please continue at https://support.mozilla.org/en-US/questions/1375256

Thank you Stan and David for your replies which were helpful but unfortunately I didn't express myself clearly enough for which I apologise.

My USB Thunderbird back-up is from a LENOVO Laptop. The Thunderbird version is 91.2.1 (32 bit) running on Windows 10.

I have new DELL Inspiron with Thunderbird 91.8.1 (64 bit) running on Windows 11. I have successfully found in Mail -

  • Local Folders which contains .msf Filter Rules DAT folders for Trash (File), Trash.msf (MSF File), Unsent Messages (File), Unsent Messages.msf (MSF File)
  • pop3.iprimus.com.au folders for Drafts, Drafts.msf, Inbox,
Inbox.msf,
.msg FilterRules,
.popstate

Sent Sent.msf Trash Trash.msf

In the LENOVO back-up Thunderbird there are no matching like named folders or files to input into the DELL. nor are there any storage files with the extensions (mbox) or (sbd) folders.

SEPARATELY when I initially setup the new DELL I put the back-up USB is port and Thunderbird initial set-up provided a command to load data from that drive which worked ! In that case I selected the top option IMA ?which stored data on the cloud based server ? not the POP option.

What led to this major issue was a need by DELL to delete and repartition the SSD to resolve a problem which I discovered with AVAST and resolved. It was one of these parties that suggested that Thunderbird would automatic convert the old files and set-up appropriately. In all there were 6 individuals involved in at least 2 countries. I have spent countless hours on this new DELL PC with Windows 11. My time is quite stretched hence my delay in responding to your good responses.

Hopefully there's some additional info here which will help resolve the problem of retaining all msgs, folders and addresses.

Thanks again for your time in considering my problem and providing possible solutions.







I set up a new Dell 5510 Inspiron with the latest version of Thunderbird which runs well in Windows 11 environment. Previously when I set up a new PC I followed instructions which created a backup from the superceded Windows 10 Laptop on to a USB file Mozilla Thunderbird. I installed Thunderbird and compared the files and discovered 1 file which had no data in it and copied that data directly into that file and it worked perfectly - bringing across everything contacts, folders etc.

On the new DELL I followed the setup prompts and had no success - I activated the top box to store data, not on cloud but to retain on server. I uninstalled and tried again this time activating the box under the top one to store most historic data on Laptop - again no success. - comparing data was fruitless as there was no file with 0 data

It has been suggested that (with Thunderbird closed, I just copy the Back-up USB Folder "Mozilla Thunderbird" from the Window 10 Laptop over the "Mozilla Thunderbird" in Apps under Settings in Windows 11 and magically all (Contacts and email history in folders ) is supposed to happen. Reason is that the new Thunderbird App does all the conversion and set-up.

reluctant to do this as it's taken 2 weeks to reach this point and I don't wish to over-write those Thunderbird that have been received in that time.

Your advice would be appreciated. I the process as it has been suggested above OR is there another process to be followed ?

Thanking you in anticpation of your time to digest the above and respond accordingly.

Asked by ianwhitbread1 1 year ago

Last reply by Stans 1 year ago

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Trouble Migrating Thunderbird from superceded Laptop (old versions)to new Laptop which runs current version

I set up a new Dell 5510 Inspiron with the latest version of Thunderbird which runs well in Windows 11 environment. Previously when I set up a new PC I followed instructi… (read more)

I set up a new Dell 5510 Inspiron with the latest version of Thunderbird which runs well in Windows 11 environment. Previously when I set up a new PC I followed instructions which created a backup from the superceded Windows 10 Laptop on to a USB file Mozilla Thunderbird. I installed Thunderbird and compared the files and discovered 1 file which had no data in it and copied that data directly into that file and it worked perfectly - bringing across everything contacts, folders etc.

On the new DELL I followed the setup prompts and had no success - I activated the top box to store data, not on cloud but to retain on server. I uninstalled and tried again this time activating the box under the top one to store most historic data on Laptop - again no success. - comparing data was fruitless as there was no file with 0 data

It has been suggested that (with Thunderbird closed, I just copy the Back-up USB Folder "Mozilla Thunderbird" from the Window 10 Laptop over the "Mozilla Thunderbird" in Apps under Settings in Windows 11 and magically all (Contacts and email history in folders ) is supposed to happen. Reason is that the new Thunderbird App does all the conversion and set-up.

reluctant to do this as it's taken 2 weeks to reach this point and I don't wish to over-write those Thunderbird that have been received in that time.

Your advice would be appreciated. I the process as it has been suggested above OR is there another process to be followed ?

Thanking you in anticpation of your time to digest the above and respond accordingly.

Asked by ianwhitbread1 2 years ago

Answered by Stans 1 year ago

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Thunderbird

I have received this from Google and wondering if you are aware of it and plan to make Thunderbird compliant? Google On May 30, you may lose access to apps that are us… (read more)

I have received this from Google and wondering if you are aware of it and plan to make Thunderbird compliant?


Google On May 30, you may lose access to apps that are using less secure sign-in technology ???????@gmail.com To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0. Learn moreWhat do you need to do?

Email software, like Outlook 2016 or earlier, has less secure access to your Gmail. Switch to Office 365, Outlook 2019 or newer, or any other email software where you can sign in using Sign in with Google. Learn more You received this email to let you know about important changes to your Google Account and services. © 2022 Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA Thank you, Jim

Asked by radiove1rb 1 year ago

Answered by Stans 1 year ago

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Cannot upgrade to Thunderbird 91.8.1

Good Evening, I had to reinstall Windows 10. My computer repairman installed Thunderbird along with much of my software. Since the reinstall I cannot Upgrade to Thunderbi… (read more)

Good Evening, I had to reinstall Windows 10. My computer repairman installed Thunderbird along with much of my software. Since the reinstall I cannot Upgrade to Thunderbird 91.8.1. The auto update fails and the re-install does not upgrade to the new version. I have downloaded the new version many times and it still stays with the old version after the re-install. A couple times Thunderbird said I had the new version after I re-installed Thunderbird, but after restarting Thunderbird it goes back to the old (91.7.0) version.

Should I delete Thunderbird before I try to install? If I do will I loose all of my E-mail and folder information?

I would appreciate any advice. Thank you, Terry Prather [removed email from public]

Asked by tanddiv 1 year ago

Answered by Stans 1 year ago

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Change in login behavior with TB 91.8.0 and Google Workspace

I use Google Workspace as my e-mail provider, and Thunderbird (PoP3 -- there is a good reason why I use PoP and not IMAP) as my e-mail client. This has worked very well f… (read more)

I use Google Workspace as my e-mail provider, and Thunderbird (PoP3 -- there is a good reason why I use PoP and not IMAP) as my e-mail client. This has worked very well for a long time. Yesterday (4/12/22) updated TB from 91.7.0 to 91.8.0. Previously, I would enter my Google Workspace password (only, once per session) to download mail, and my gmail password (only, once per session) to send mail (using Google's SMTP server). After the update, I was asked for both username and password to log into the Google Workspace account, and every time I sent an e-mail I had to provide both username and password for the gmail account. Fortunately, I had set a restore point before the TB update and was able to restore my system to its normal operation. Can you please help me with what is going on, and how to get back to normal operation under the new update? Thank you!

I'm running Windows 10 Pro 10.0.19044 build 19044 (21H2)

Asked by r.stone 2 years ago

Answered by r.stone 1 year ago

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Server not found and other problems

When switching on Thunderbird 91.8.1 (64bit) today, it immediately downloaded mail from my IMAP account followed by the message "Server not found - start.thunderbird.net … (read more)

When switching on Thunderbird 91.8.1 (64bit) today, it immediately downloaded mail from my IMAP account followed by the message "Server not found - start.thunderbird.net could not be found. Please check the name and try again. Check typing errors / network connection / firewall / proxy etc." Selecting 'Try again' simply opened the 'Welcome' overlay leaving the client operating as before.

This is a first as far as I can remember. But in the midst of the other more problematical events that have been occurring, (see my previous question, recently updated discussing possible Settings errors retained in the Profile): 'Exporting folders with ImportExportTools NG' https://support.mozilla.org/en-US/questions/1373167

Can anyone suggest if there is any link between these events - and confirm a solution that would clean or replace the profile but leave (or restore) the messages and folders unchanged ?

Asked by peetrobo 1 year ago

Answered by Stans 1 year ago