Thunderbird Support Forum

I'm walking through the steps for changing my account from pop to imap.

when you click done and it asks you to log in to your google account, it gives me my account name, but when I hit next, it just clears it and nothing happens.

I don't see anything in the instructions on how to solve this.

Thank you.

I copied my Thunderbird profile to a tape drive, went to troubleshooting, profile, open folder and pasted my .map files which were abook-1.map, abook-2.map through abook-10. Restarted Thunderbird and files did not convert to .sqlite. How do I proceed to restore addresses?

I upgraded to V90 because Gmail will not work with Thunderbird after May 30, 2022. Since upgrading, password manager does not work, (won't store passwords) and I have to manually sign in to all my Gmail and Hotmail accounts at every start up and every time I select "Get Messages" on menu. I tried restoring to previous version and reinstalled V90 but it does not fix.

Do I need to do anything to ensure that my iMac desktop can seamlessly access Thunderbird 91.9.0 following Google's 30 May deadline re third party apps? My Thunderbird security "accepts all cookies". My Google/Gmail account has "less secure apps" ON

If I sign up for Google's Two-Step verification will this have any bearing on the above or is it quite separate? Many thanks, Old and confused...

I 've used Thunderbird for several years without any issues - thank you for that - but suddenly, over the last two or three weeks when sending a message, I have been getting an authentication error message from my ISP and the e-mail is rejected. This occurs every time I try to send an e-mail after rebooting my PC.

A password change made no difference.

Incoming messages are not affected.

Clearly my ISP is blocking the messages because it is not receiving the correct password or account name - but why?

The workaround I have discovered is to enter troubleshoot mode, then send the e-mail (successfully). Then I can exit troubleshoot mode and any later e-mails are also sent successfully - until I reboot the PC and then I have to repeat the procedure again.

I am using v91.7.0 (32 bit) on a 64 bit PC and running two e-mail addresses, both of which exhibit the same behaviour.

I do not have any add-ons and I use default preferences.

Any help would be appreciated.

I can not send emails using thunderbird . I have tried to reply to emails, as well as different emails to a variety of recipients I get the following message. Go to https AUP#IPBL1000. I have not gone there, Is this a scam? How do I get back on track?

I've been using Thunderbird for many years and have continued using it successfully since my office changed its e-mail service from serverdata.net to Office 365 several months ago. (Server outlook.office365.com, connection security SSL/TTS, authentication method Normal password.) All was working well as of late on Sat Apr 23. When I next called up T-bird (on my Win 10 laptop) late on Sun Apr 24, I could no longer login to my account. Verified correct e-mail address and password, but multiple attempts to login were all rejected. I could still get in to my account via Outlook at portal.office.com as well as Outlook on my Android, but I can't get in via T-bird....but I hate Outlook and really would prefer to get T-bird working again. On returning to the office the morning of Mon Apr 25, I tried as well with the T-bird installation on my Win 10 desktop (which, again, had long been working fine) and immediately encountered the same problem. So it seems that either there was a silent update to T-bird on Sun Apr 24 which broke T-bird's ability to connect to IMAP on office365.com, or Microsoft did something to the IMAP service on office365.com on Sun Apr 24 which broke T-bird's ability to connect to that service. Yes, I know I could get the Exquilla extension for T-bird and try connecting via the Exchange protocols, but before I do that, it sure would be nice to know whether it's T-bird or office365.com that broke. Anybody else having the same experience? Any solutions figured out yet (other than Exquilla)? Thanks for any insights!

-- Larry Afrin

My Thunderbird set-up has worked fine for years so I was surprised to discover two days ago I can no longer send emails. I have a Gmail SMTP account which I have never previously have a problem with.

Thunderbird updates automatically and I am on version 91.8.1 - it's possible the problem began when the new version was downloaded but I don't know when that was.

Whenever I try to send an email I get the error:

The message could not be sent because the connection to Outgoing server (SMTP) smtp.googlemail.com timed out.

No response to previous, so trying again with 2 questions: 1. Having lost addresses and calendar because of having to download fresh program, are addresses and calendar still somewhere in the computer to be retrieved?? 2. To guard against it happening again, can ads & cal be stored remotely for re-importing??

David

Hi all,

I've tried various solutions posted here to move my Thunderbird mail profile to a new hard drive/installation of Thunderbird, and nothing is working. I didn't have the foresight to copy the entire Thunderbird folder out before my HD had to be replaced, and I just copied the individual mail folders inside the Profiles folder (which always worked in the past). Now, no matter where I past them inside the new installation (whether it's AppData > Roaming > Thunderbird > Profiles) or some variation thereof, I either get nothing upon launching TB, or I get empty folders where my emails used to be.

I'm desperate to recapture these emails - I launched a new business last year and all the track record of new accounts/links are in those emails. Can anyone help me? There used to be an add-on posted here but it was later posted that that, also, is now defunct. I also have about 15 years of old Eudora emails from my existing business that I rely on for a "paper trail" that I can't afford to lose.

If there is a repair utility I can buy, I'm willing to do that. I just need to know what to do here. Thanks for any help anyone can send my way.

Gail

Google has dictated that there will be no acceess to Gmail via thunderbird using password

I have changed to Oauth2 and have used google to log in & get emails, so far no problem.

Now I still want to use a password to get emails every time I use thunderbird now I have Oauth2 set there is no need to log in.

How do I make a change still using Oauth2 so that I still have to enter a password

Here's something I've never seen in more than 20 years of using Thunderbird. It's more of an aggravation than anything else, but I'm asking about it because I hope it's not a sign of something more serious:

I receive: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

But the message does send. This happens mostly with my Hotmail account, but also sometimes with either of my two Gmail accounts.

This started after an update to Thunderbird; one of the v. 91 updates, I think. None of my settings changed and I've done nothing different to the Thunderbird settings in years. I'm running Thunderbird on Xubuntu 20.04, 64 bit, and the current Thunderbird is 91.9.0.

Any thoughts? And thanks for your help.

Not sure if I've done something to cause this, or whats happened or if this is a bug in the beta release I'm using.. 101.0b2 (64-bit)

When I open an email from the inbox view to read it, it always goes into write/edit/reply/send mode(not sure what to call that mode). It's only just started to happen.

Is this a config/settings error I could have caused ? Other Suggestions?

++Mark. https://ctproduced.com

I have forgotten how to print individual addresses from my Thunderbird address books! I know I've done it in the long-ago past--perhaps 10 years ago--with no problems, but I can't figure out how to do it now. Help--and thank you!

I have searched the help to increase the size of the opening page fonts in - email subjects and account names. I am using the most recent update of Thunderbird. Per what I saw in the help I went to layouts.css.devPixelsPerPx and changed -1.0 to 1.2. Closed the config editor and returned to email - no change. I shut down Thunderbird and opened it again - still no change in the font size. I reset the setting in Config Editor and tried 1.25 - still no change. Tried -1.25 still no change. Each time when I go back to this setting in config editor - the number has been changed - but does nothing to change the font.

None of the font settings in Preferences have any effect on the opening page of Thunderbird.

I have some visual impairment and need these fonts larger. There has to be a way to do it. At one time these fonts were larger. There must be a way to change these - and why it is not easily built in to Preferences is terrible - and makes Thunderbird useless to those with minor visually impairment.

I need help in resolving this - there has to be a way.

Can my registered email address be changed? The user settings make it appear that it can't. If so, how do I precede if/when my email address changes (which may happen at the end of this month)?

Thanks! Mark.

The use of a separate filter set for each Thunderbird account can be a major pain for some users. I have 32 email accounts (some of them disposable) in a number of domains for a large number of purposes. Sometimes several accounts need the same filter, so when I add a filter I add it to the dominant account, and then have to copy that filter set to the other 31 accounts. I suggest adding an option that would use the same filter set (the one for the dominant account makes the most sense) to be used for every account, eliminating the need to copy filters.

Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can view remotely on any device, It caps out at 2500. I searched this on the web and it looks like google caps imap exchanges to 2,500/day but it says that it allows you to migrate entire inboxes up to 3 a month...

How do I get more than 2500 or set a schedule of uploading in the right order for exactly 2,500/day?

OR is there a better way altogether to get this to happen? I tried to connect my gsuite email account to pull in all old files but it could never gain access which led me down this google takeout mbox down load and upload into thunderbird