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support ticket 141060

We have been trying to repair the sent folder in Thunderbird without success. Messages do not get saved there. Several recently have ended threads an said there is no sup… (read more)

We have been trying to repair the sent folder in Thunderbird without success. Messages do not get saved there. Several recently have ended threads an said there is no support for email but that seems to be confused? In any case it loos like there is no simple fix to get the sent folder back. Do you think it would solve the issue to uninstall Thunderbird and install it again? Thank you for the help.

Asked by Bayard 1 month ago

Thunderbird email won't open

My Thunderbird email on my PC will only open intermittently in the last few days. Re-starting my computer sometimes helps, but only temporarily. There are no error mess… (read more)

My Thunderbird email on my PC will only open intermittently in the last few days. Re-starting my computer sometimes helps, but only temporarily. There are no error messages- just nothing happens. I am still able to access email on other devices - just not on PC - which I use a lot. I'd be grateful for ideas of how to fix this. Thank you, Pam Rycroft

Asked by p.rycroft 1 month ago

  • Locked

Cartella Posta in arrivo

duplicate of /questions/1445549 thread. Buonasera, stamattina non funzionando le mail in arrivo in Thundebird, ho riparato la cartella a seguito di un messaggio arrivato… (read more)

duplicate of /questions/1445549 thread.

Buonasera, stamattina non funzionando le mail in arrivo in Thundebird, ho riparato la cartella a seguito di un messaggio arrivato dal vostro portale dove mi diceva: spazio archiviazione terminato. Effettuata la procedura i messaggi in entrata hanno iniziato a funzionare regolarmente ma mi sono accorto che tutte le mail nella cartella posta in arrivo erano prive di testo. Cosa può esser successo e se è possibile ripristinare, grazie mille per un vostra risposta. Vi lascio in allegato un'immagine come campione. Cordiali saluti, Gianfranco

Asked by Gianfranco Mazzilli 4 weeks ago

  • Archived

Unwanted Text on Desktop

I have unwanted Text being displayed on my Desktop. Currently the word "Thunderbird" is being displayed and I cannot get rid of it. I previously had the word "Firefox" di… (read more)

I have unwanted Text being displayed on my Desktop. Currently the word "Thunderbird" is being displayed and I cannot get rid of it. I previously had the word "Firefox" displayed. I have removed Firefox and reinstalled it, but still have the same issue

Asked by Dave 1 year ago

Last reply by david 1 year ago

  • Archived

Mass Uninstallation

Hi In our company, we have 130 users who have installed Thunderbird but this is not a standard application as per company policy. We need to mass uninstall the applicati… (read more)

Hi

In our company, we have 130 users who have installed Thunderbird but this is not a standard application as per company policy. We need to mass uninstall the application for all 130 users. We have multiple versions of SW installed. Can you please provide any executable which can remove all versions of Thunderbird.

Asked by vartika.nagpal 1 year ago

Last reply by david 1 year ago

  • Archived

Reinstalling Thunderbird email account after wiping my hard drive.

When I input my information below that it asks, I keep getting an error that says, Unable to log in at server. Probably wrong configuration, username or password. So, wh… (read more)

When I input my information below that it asks, I keep getting an error that says, Unable to log in at server. Probably wrong configuration, username or password. So, who do I contact, preferably by phone to get Thunder bird reinstalled back on my laptop?


Thunderbird will automatically search for a working and recommended server configuration. Your full name [Your name, as shown to others] Email address [Your existing email address] Password Remember password Available configuration IMAP

Keep your folders and emails synced on your server Incoming imapSSL/TLS mobile.charter.net Outgoing smtpSSL/TLS mobile.charter.net Username [edited] @neb.rr.com

Your credentials will only be stored locally on your computer.

Asked by lnorquest 1 year ago

Last reply by Dropa 1 year ago

  • Archived

How to edit and save messages in imap folders like in draft folder

Hi, Can anyone suggest a solution please? I use Thunderbird Version 101.0.1 on a Windows 10 PC. I am in England UK. All my email accounts are setup as IMAP. I not… (read more)

Hi,

Can anyone suggest a solution please?

I use Thunderbird Version 101.0.1 on a Windows 10 PC. I am in England UK. All my email accounts are setup as IMAP.

I note that email messages in the 'draft' folder can be edited and the messages have an 'edit' button. This means, you can edit and save messages.

I have created folders in Thunderbird and I move messages from 'drafts folder' into these folders. Problem is I can't edit them and save them. I have to keep moving the message into 'drafts' then edit and save and move. This is inconvenient. 

I have tried various add ons but none do what i want. How can I make Thunderbird, show the 'edit' button on messages in my other folders so that I can save the message and edit it later.

Where can you suggest that Thunderbird make such an add-on.


Thank you in advance

Asked by newcake 1 year ago

Last reply by david 1 year ago

  • Archived

New 102 format that was presented to users (I believe it was called 102. It is terrible. I want to revert back to the old format for sending mail .

revert back to Firefox 101, which I believe was presented in the mass update of 102. my problems: a: Address lists could not be easily selected to send emails to . b… (read more)

revert back to Firefox 101, which I believe was presented in the mass update of 102. my problems: a: Address lists could not be easily selected to send emails to . b. no check boxes for sending such as "TO", "CC", "BCC".

Asked by oldfiredog40 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Cannot locate Profiles

My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a… (read more)

My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a few days earlier. In my Thunderbird prior to the crash, I have three email addresses , and each one is filtered to store emails in a lot of Local folders. I went to the backup version, and recovered my Profile folder in Users/UserName /Roaming/Thunderbird folder, which merged with the newly installed Profile. When I opened Thunderbird after rebooting the PC, only my first email address was shown, and there were no filters or Local folders to be seen. Can someone please advise me on how to restore Thunderbird to my original configuration with 3 email addresses, filters and Local folders? kind regards, Joe


edit: moved thread from Firefox to Thunderbird section.

Asked by JoeS01 1 year ago

Last reply by david 1 year ago

  • Archived

I keep getting message "Thunderbird is already running but not reponding"

I keep getting the above message. I looked up online and there are free apps to fix same but I am worried some of these apps may compromise my computer. Can you recomme… (read more)

I keep getting the above message. I looked up online and there are free apps to fix same but I am worried some of these apps may compromise my computer. Can you recommend a free app that is safe please? Thank you.

Asked by JennyJane123 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

thunderbird message filters

I am using the latest (auto updated) version of thunderbird and cannot save eidits ro the filters When I add a new e-mail address there is no longer an option button to s… (read more)

I am using the latest (auto updated) version of thunderbird and cannot save eidits ro the filters When I add a new e-mail address there is no longer an option button to save changes

Asked by whistongs 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

T-Bird

Where did you hide attach and send in T-Bird? I have been using this e-mail program for years and have installed i t on numerous relatives computers. Now it doesn't work?… (read more)

Where did you hide attach and send in T-Bird? I have been using this e-mail program for years and have installed i t on numerous relatives computers. Now it doesn't work?????

Asked by syne8 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Thunderbird email

I am trying to open an email account and after sending the OTP I get a list of issues that the issue might be and to try again i 24 Hrs and if it persists to contact supp… (read more)

I am trying to open an email account and after sending the OTP I get a list of issues that the issue might be and to try again i 24 Hrs and if it persists to contact support but I cannot find support what do I do [edited] @yahoo.com Ray Haywood [removed phone# from public]


/edit: moved thread from Firefox to Thunderbird section.

Asked by rayhayood 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Can't recover Thunderbird after a crash.

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.… (read more)

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

Asked by handejel 1 year ago

Last reply by david 1 year ago