Thunderbird Support Forum

Clearing the "Recent" list when attempting to move emails used to be simple. Go to your profile while Thunderbird is NOT running and delete the panacea.dat file. It's no longer there. The only threads in the support forum suggest the same thing, but the threads are EIGHT years old. Where is the list of entries for the "Recents" folder located and how do I reset it. I have more than 20 entries, most of which I've used only ONCE. How to I clear this mess?

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong.

Greetings Jos Rullenraad

I'm trying to send a reply e-mail and I get this message. "Sending of the message failed. A certificate that is not yet valid was used to issue the server's certificate. The configuration related to smtp.gmail.commust be corrected." What must I do or what can I do?

Had to wipe old Win 11 due to corruption. When setting up from scratch, I use 3 gmail accounts. However when I downloaded Tbird, trying to set up myt 3 gmail accounts, Gmail will NOT authorize Tbird. I have tried all advice that I've seen on forums and on YouTubes. None work. Contacting Gmail is impossible. Forums are not providing any solutions. Does anyone have a proven fix? I appreciate your help. Thank you.

Suddenly I can not receive my emails on Thunderbird. They do show up on my cell phone. When I send an email, I get the following, "Your message was sent, but a copy was not placed in your Sent folder due to network or file access errors. What can I do?? Ed PS I will get your email response on my cell phone, thank you.

I had a crash on my desktop PC, possibly due to an erroneous action of mine, which occurred on December 20th, which has ended with my PC, which after entering the password, the screen locks to black.

I turned to my laptop as a salvation, but when I tried to open my email, for which I use Mozilla Thunderbird, at first I opened the home page, but my email accounts did not appear. Currently, it doesn't even open that page when you tap on that desktop icon.

I'm an 80-year-old male and I'm getting more and more clumsy with the SW of the PC, so I pray that if you can help me it's in a language for the very clumsy in computer matters. I don't speak English so this is automatically translated, so I would appreciate it if you could help me in Spanish to restore my email accounts, since I am no longer used to using Web mail.

My PC is an HP Pavilion x360 -14-cd0018ns, I5 core 8th Gen. / W10 home/ HD ext. 3TB for data.

Thanks a lot. PLOK.

I have been using Thunderbird on my PC's for at least 8 years. It has been reliable and easy to set up for use with multiple acccounts. However, in the last couple of weeks it keeps freezing up and the header bar tells me it is "not responding". I have tried closing and reopening the program & restarting my computer, no joy. I wonder if there was an update recently which caused this sudden bug? My current version is 115.6.1

Been on Thunderbird for about 3 weeks, then didn't open for about a week. Version 115.6.1. When I try to get messages, it gets stuck at downloading 1 of 684, eventually quits. How to fix?

I can't find this info anywhere. I had three email addresses. I made several subfolders for saving certain emails under the LOCAL folder. Then I added a couple new emails. All those newer emails addresses are below my local folder (which contains lots of subfolders.) I would just like to move UP my email folders so they are all in a line and I can check all the emails while the LOCAL folder and its subfolders is at the bottom of the list. Does this make sense? I have tried moving it and nothing happens. I guess the word I'm looking for is REORDER. I want to reorder my folders. Thank you. (I collapsed everything to make it easier to see in the picture.)

I have been using Thunderbird for a year. It is ok, but some problems are borderline un-tolerable. I have ~3500 emails in my IMAP account. I would like to keep more for a deeper search, but ok - I could handle that. And once in a while, about every month, I am doing something and the Thunderbird decides to re-download all my messages. And it locks me out of all emails for about 2 hours while this process is ongoing. I cannot open emails, I cannot answer - nothing.

I have no "cleaning" software, I do not mess up with the database file.

Is there a way to avoid this re-download? If not, is it possible to avoid the lock-out, to get emails usable while it does it - for example, download the most recent emails first and make them visible at least?

I need someone in Tallahassee, Fl, to help me with my account. Is there anyone who understands and can help me with my existing account that needs straightening out. I would like personal assistance.

This is apparently an unusual thing, I've searched for months and found no mention. Most contacts in my address books receive, forward, reply to emails in Thunderbird as you'd expect. There is one frequent contact, and possibly only one contact, person in my address books with whom this strange thing happens. And it happens not all the time, but frequently. A message will arrive with the header showing from 'Bob' and to 'Me'. As you'd expect. When I hit 'reply', the blank response message is created from 'Bob' to 'Me'. Opposite of what it should. Naturally, I assume Thunderbird is doing what it always does and I don't notice that, going straight to the reply. Until my reply hits my inbox seconds later, as being from 'Bob' to 'Me' and is not saved in the Sent folder. Usually I just forward that received mail to 'Bob', who at first got confused that I'm forwarding my own response. It seems to happen in batches, but then another message from 'Bob' to 'Me' will reply normally from 'Me' to 'Bob'. Always the same accounts. Both accounts are gmail, if that matters.