Thunderbird Support Forum

I have set up several folders and subfolders, with auto filtering in my Thunderbird. When a new mail goes to a subfolder that is nested in two or more folders, the display for new message on the side does not appear. For Example: "Grantparent Folder" (1 new mail)

     |-> "Parent Folder" (doesnt display the new mail is here)
            |-> "Child Folder" (displays there is a mail here after i open up the Parent folder)

This is a problem because there a several Parent folders and I have to open up each one of the in order to find in which Child Folder the mail went to.

Any ideas would be appreciated. Thank you in advance

Can't sort emails by date - Setting selections frozen on "Subject" under "Sort By" (115.4.2) Only affects one email account, but not another. Only recourse is to sort by "unread" to get new emails - otherwise old subject emails display in the inbox.

It seem like since a recent version update of Thunderbird, I have to confirm every email deletion. Before it would simply delete and move into the Trash. If I really wanted it back, I could get it back from the Trash. Why does it now ask me EVERY TIME I delete an email. I used to be able to just press the delete key for a message to go on to the next message. If I accidentally deleted something I'd go find it in the Trash.

Why does "Move to Trash" have to be confirmed now?????

It slow my mail reading down incredibly.

Who added that as default option and why???

Rufus

See the subject. I just set up new contacts and want to show only their name as recipient of emails. However, when I do a test email, the recipient's email address continues to show up with their name when sent. This really sucks. Why won't it accept my settings?

Please tell me how to remove the notice of new emails that comes onto my computer when I'm working with a different program. It's very distracting and annoying. Thanks.

I would like to change the font size of the entries in my Messages pane. Changing it with View>Font Size changes everything, and this uses way too much space in the Folder and Message Detail panes. If you compare the defaults prior to the latest update to what 115.4.1 has you will see what I mean. Tried to find something in ConfigEditor but didn't see anything. Thanks

Can you set up an email address to receive only/block sending from it? I have two addresses defined in Thunderbird and if I don't check, it occasionally picks up the one I don't want to send from.

Windows 10 Thunderbird 115.4.2 (64 bit) Following the recent update, the Write icon has vanished. I can see it in Customise -Toolbars but can't do anything about it. I know there is a keyboard shortcut to get this done but I want my icon back please! Many thanks Howard

Hi, I'm trying to make a new footer for my company. Is it possible to attach vector logo in it? If so, could you tell me how to do that step by step? Thank you very much.

I am afraid that I am not at all happy with the new version of Thunderbird. It may be that as I get used to it I will find some of the new features helpful, but right now I am more concerned about what was taken away that was helpful:

1. I keep getting 'not responding' -- especially when trying to set my theme 'yet again (and again, and again)!!!! I am mostly shut-in due to illness and the themes make a difference emotionally compared to a stark 'black and white'. Furthermore, what is the point of having TB themes when they don't hold -- I often have to re-set mine several times a day
2. tabs are now hidden -- I need to colour-code messages so I know which I need to get back to soon or can wait. Having them hidden under that new right arrow makes extra steps to do so
3. the row of custom colours no longer hold: what is the point of being able set a row of custom colour if they don't hold!!! I used different colours to indicate different response in a thread -- thereby having an immediate way to see the order of responses.
4. I need layers of sub-folders -- often to add a new name to a group I belong to, or a new year. I have been asking again and again over several years for the ability to create a new sub-folder WHILE one is moving an email from the inbox to a folder or sub-folder. Having to 'go' to the folder first, make a new sub-subfolder, return to the inbox, and then move the email is an unnecessary waste of time.
5. 'a picture says a thousand words' -- emojis are so useful in this way, especially when one is tired or can't think of the right words to say. This feature was taken away years ago, and I wish that TB would bring it back. The minimal 'yellow faces' are minimally useful.
6. The 'signature switch' button is in the wrong place -- exactly where one would normally click to get back into TB after doing something in another program. It needs to be moved over to the left, or placed somewhere else.

It seems to me that the TB functions (at least the ones that I need) are getting less and less useful and increasing 'cognitive burden'.

Sorry to be so negative, but I do wonder who TB is trying to please/appease -- it is not this user.

Blessings

Hi there!

How can I see the full mail adress in my list of received emails (instead of just a name)? It's kind of a security issue, since everybody can just pick any name. My friend Robert can send me a mail showing his name is PayPal. It's an open door to scammers and deception!

It seems like there were add-ons in the past "Show Adress Only" or "Full Adress Column" but they're not supported by new Thunderbird versions.

How come an add-on is needed to show such a simple and already received information? There are so many things that can be displayed but this important one seems missing. I would feel much better if I could see the real mail adress for any mail received without having to click on it. Thunderbird would feel more professional.

Are there any other supported add-ons to enable it? Why doesn't Mozilla add this function?

Best regards

I have been using Thunderbird for many years, and really like it - until two recent updates (sorry!). I am running Ubuntu 22.04, and Thunderbird 115.4.1. One now has a column taken on the left which is unnecessary, and a section at the top which is above the menus with e.g. File... but I would like my File menu at the top, as it used to be. The second issue is more frustrating - the search facility, where one can find the emails being sought, allows me to search by many options, and I was able to display the results sorted by subject, size or my normal was by date, but I never use the message threads as that is rarely of interest, and I can sort on that using the message subject if needed. Now, when I search the results are ONLY in the message threads, and if I try to sort by date, I lose all information, and the ONLY option is to see the messages by thread which is no use to me! How can I restore good old Thunderbird - the version I enjoy using (or have the functionality I had restored)?! Many thanks,

I used to be able to see the number/count of new messages and old messages in all of my message folders. There seems to have been an update, and all of my numbers are missing. Can you tell me how to fix this please.

Regards, Jan Knight

My Vision is getting worse and I can't read small print any more. I need detailed instructions that someone who can see the fine print can use to help me make the font bigger. I just wish it was as easy as it was in my browser..

Thanks.

Supernova 115 - I prefer the Quick Filter Search box (Ctrl+Shift+K) than the Global Search box (Ctrl+K) because it is easy to find messages.

Can anyone help to replace the Global Search box (Ctrl+K) by Quick Filter Search box (Ctrl+Shift+K) on mail Toolbar.

Thank you.

When I navigate to the hamburger menu->View I see only Toolbars, Layout, and Folders - no Sort by option. I dislike the threaded view and would like to eliminate it. What should I do? (Version 115.4.2 64 bit)