Thunderbird Support Forum

When I open T-Bird on one of my laptops, it will not download any emails, and the icon left of "inbox" just keeps endlessly swimming back & forth horizontally.

Additionally, whenever I click "SEND" on an email message, I get the error message below in the screenshot. How can I resolve this issue? Any & all help appreciated.

1 of my customers are experiencing ThunderBird not responding, very random when it does not respond, Windows 10 Pro 64 Bit I checked that Mozilla ThunderBird is running latest version (x64 en-US) Version 102.3.3 The fixes I have tried are running the setup exe file I have checked email settings are correct Check task manager to see if anything is overloaded such as RAM Memory Check AVG Firewall and allowed ThunderBird Adjusted Windows power management settings to high power plan

If I remember correctly, I opened an account with Network Solutions in about 1998 for aquarien.com. In all that time, I've had few problems with NS, and trust it. A few months ago, I transferred my e-mail accounts with Wild West Domains LLC to NS to avoid the switch at WWD to Microsoft Outlook. But my e-mail for aquarien.com has always been with NS. And since about then, TB has been harassing me every third or so sign-on with certificate errors claiming that NS is not a "legitimate ... site" which provides "invalid information", demanding that I "(checkmark) Permanently store this exception" to "Confirm Security Exception". But no matter how many times I tell it to do so, TB keeps harassing me. It refuses to keep its word about "Permanently" storing "this exception". I'm a retired senior living in HUD retirement housing, who aged out of Social Security Disability Insurance at about 65 onto regular SS income. I don't know about certificates and care less. I trust NS, one of the oldest hosting services, to do the right thing. When I raised this issue before (https://support.mozilla.org/en-US/questions/1397223), I got two guys snarking and talking down to me, addressing not my problem with storing the exception "Permanently", but harping on the "cheap" NS certificates and demanding in so many words that I serve their interests. It's as ethical and appropriate as parents using their kids to fight each other. KNOCK IT OFF Settle any disputes you have with Network Solutions like real adults, Permanently store this exception, and leave me out of it.

I find it interesting that after criticizing Mozilla Thunderbird on Twitter, the very next day my laptop seized up and required 2 restarts, then Thunderbird lost three new emails on one email account and started downloading 940 old messages from my Network Solutions mail server. That is some vicious, partisan push-back. Are you all based in Russia? I feel so blessed that religious certitude no longer requires that we heretics be burned at the stake.

I have posted up to yesterday requests for help with Thunderbird to both mail.gmail.com and to Thunderbird. Part was solved by gmail but they said that for slowness to contact Thunderbird. I got a notice things were solved and this morning both the pop.gmail.com (downloading posts with Thunderbird) and the smtp.gmail.com (sending posts with Thunderbird) were fast as usual - few seconds. I sent about 35 posts and only the first took two second. This evening the sending posts from my Thunder bird (of the desktop computers - 10 posts during an hour) take about two minutes. Sending from the smartphone take a second.

Dr. Ilan Shalif (86) [removed email from public]

'"Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.charter.net was lost in the middle of the transaction. Try again. "

This is the error message I get for the last two weeks. Matt at Mozilla did not solve problem. Have rebooted system, unplugged everything several times still unable to send email.

Help.

Its bad enough the latest version hides my return email and I have to search for it. Now I just had to resign up for all my emails! If its not bad enough to have all my email passwords lost, how about when you try to valid it with a return address? TBird is locked up waiting for the email vendor to finish restoring my account and will not retrieve my access codes from another. I had to log on to every different site to get my codes! I am officially looking for a new client to handle my email. I had you for many years, but you blew it! I notice you are offering new service, but I don't need fancy calendars, I simply need a client that will reliably send and receive my email. Besides, if you are spending your time on new features, I assume you are not fixing the important issues, like this, that you caused, by trying to add on more features, like dumping my return email where I can't find it.

I use Gmail and TB is continuously downloading over and over.

Why? How do I stop this from making the program unresponsive for 20-30 minutes throughout the day?

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.

Hi Community, i wanted to ask wether it normal that Thunderbird 115 needs 60 seconds to load the interface? When it starts it shows my personalised theme and an empty space for a whole minute. (i measured it)

Directly after installation everything was fine. But now i have set up my acconts and rearranged some buttons. Is there maybe a problem with Exchange synchronisation on startup? Both of my accounts are provided by Exchange servers.

Greetings ffproblems

The new version,

Well it is a bit annoying. keeps on jumping forward when I delete a message. I has been doing that repeatedly.

So I always have to scroll back up to where I was when I deleted the message. It just keeps on jumping forward when I delete.

Thanks

To support,

Trying to upload a video of what Thunderbird does.

Can you send me an e-mail where I can provide you with it.

The video is self explanatory

Regards

When I delete 1 email, it happens quickly. When I delete 5 emails, it takes about 10 seconds. When I delete 40 emails, it takes 2+ minutes, when I delete 100+ emails, it takes 7+ minutes. What's going on? Seems to me emails, no matter how many I delete, should be deleted very quickly. What can I do to speed up the delete process?